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Education
Bachelor of Science, Business Administration 2020 The University of Montana － Missoula, MT, United States

College of Business, Management Information Systems, graduation date: May 2020, GPA 3.5
Work Experience
IT Audit/ Consultant Intern Jun 2019 to Aug 2019
 KPMG － Denver, CO
  • Reviewed high level information
  • Completed various reports and analyzed each report to decide where improvements could be made
  • Created and updated excel spreadsheets detailing the latest information
Summer Leadership Program Aug 2018
KPMG － Denver, CO
  • Selected to attend the Summer Leadership Program August 2018.
Summer Leadership Program Jun 2018
 Moss Adams LLP － Seattle, WA
  • Selected to attend the Summer Leadership Program June 2018.
Tech 1 Intern May 2018 to Aug 2018
 Blackfoot － Missoula, MT
  • Troubleshoot and resolve customer problems with their internet, phone, and cable
  •  Reviewed, analyzed, and recommended software solutions that would be an ideal fit for project specifications.
  • Effectively handled the communication between in-house software team and clients
Sports Camp Counselor Jun 2017 to Aug 2017
 Missoula Family YMCA － Missoula, MT
  • Taught kids the basic fundamentals of various sports
  • Worked with a team of counselors managing up to 100 kids ages 5-12
  • Resolved problematic issues and conflicts and took corrective measures, including coaching as necessary
Camp instructor/coach Sep 2016 to Current
 Griz softball camps － Missoula, MT
  • Taught young kids softball skills and helped them apply those skills during multiple games
  • Successfully started competitive scrimmages among various teams 
  • Composure and leadership demonstrated by successfully managing 100 kids
Extracurricular activities

Athlete- Division 1 Montana Griz Softball

  • Attended NCAA Leadership Development forum (2019)
  • Fall Semester: Developed time management to juggle 6am conditioning/weights, school, and practice on a daily basis
  • Spring Semester: Season begins- able to have a positive attitude and dependable under pressure
  • Meet the Team Dinner/Fundraiser- able to communicate confidently in front of 300 plus people
  • Strive to meet personal/team goals
  • Big Sky Conference Champions (2017)
  • Effectively managed school and softball obligations receiving Big Sky All-Academic (2017, 2018)

Volunteer work

  • Buddy Walk (2016,2017,2018)
  • Lady Griz School Day (2017,2018)
  • Griz/Cat Game day volunteer (2016)
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Professional Summary

Detail-oriented and resourceful graduate student, pursuing a Master's degree in Social Work. Energetic mental health professional possesses experience in program management, leadership, youth guidance and mentoring. Demonstrates strong technical skills and the ability to master new concepts quickly. Bilingual Spanish and English communicator with a basic understanding of French. Currently exploring employment opportunities in social work.

Core Qualifications
  • Event organization
  • Academic tutoring
  • Research and analysis
  • Relationship building
  • Team supervision
  • CPR certified
  • Information technology
  • Community service
  • Public relations
  • Communication
  • Records management
  • First aid certified
Education
Master of Science: Social Work 2019 Silberman School of Social Work at Hunter College New York
  • Graduation anticipated in 2019
  • Degree Program: Community Organizing, Planning & Development method (COP&D)
Bachelor of Science: Psychology Fordham University Bronx, NY
Experience
Silberman Aging Intern 10/2018 to 06/2019 Silberman School of Social Work New York, NY
  • Forming of CBPAR group project with residents at an NYCHA development- Outreach with Holmes and Isaac residents through Stanley Isaac senior center, weekly meetings, creation of surveys with residents, distribution of surveys, meeting with political figures, and Community Board 8 members
  • Planning / Program DevelopmentAnnual SilbermanAging Conference - Lead meetings with the conference planning committee to discuss and plan conference details, organize conference along with the conference planning committee, promotion of conference, manage and create a contact list of possible presenters, use Qualtrics software for creation of registration form, call for proposals, evaluation of conference, Creation of program booklet using Microsoft word, create a report of Silberman Aging conference based on 61 attendees evaluations
Resident Support Social Work Intern 09/2017 to 05/2018 Hope Community, Inc. New york, NY
  • Administer EBO Pre-Screenings to community members in need at local events in East Harlem
  • Plan events with Resident Services team for East Harlem Community and Hope Community Inc. residents (Using software such as Canva, Allseated, and Piktochart)
  • Implement sustainable ideas based on the needs of residents via surveys and interactions
  • Organize and facilitate in the creation of Tenant's Associations in various Hope Community Inc. resident buildings
After-School Program Coordinator 09/2016 to 08/2017 Fordham Bedford Community Services Bronx, NY
  • Contribute to the development of short and long-term program plans through monitoring student progress, assuring adherence to program policy and evaluating tutors' performance.
  • Supervise ten-line staff by articulating expectations, displaying model behavior, maintaining open lines of communication and enforcing expected role and relationship boundaries.
  • Develop and schedule program activities per specifications and funding limitations, for 15 students.
Summer Day Camp Senior Counselor 06/2016 to 08/2016 Fordham Bedford Community Services/ Our Lady Refuge Day Camp Bronx, NY
  • Provided management and oversight of a summer day camp for children, encompassing an 8 week duration.
  • Supervised outings with approximately 40 adolescent participants.
  • Monitored the performance of staff members.
  • Accurately documented payments and maintained participant files throughout the longevity of scheduled camp period.
Tutor 01/2012 to 05/2016 America Reads & Counts Challenge Bronx, NY
  • Worked closely with groups of children, ages 7-14; focused concentration on homework assignments in common core state standard subjects.
  • Developed engaging weekly activities for children, such as grammar lessons, science experiments and arts and crafts.
This resume is created in 7 minutes.
Professional Summary

Exceptionally dedicated educational professional with a superb record of student support and satisfaction. Expert in explaining complicated program requirements. Able to function well independently and in coordination with other academic staff members.Manage multiple programs and balance overlapping duties and projects for each program, consistently meeting deadlines and delivering quality results. Advise students on a range of issues, and provide resources. Track student data and prepare monthly reports. Ensure compliance guidelines are followed. Analyze data and prepare reports using Power-School and Impact.

Significant range of experience in student development and academic advising. Superior grasp of guiding principles of a higher education environment. Exceptional expertise in academic support techniques and plans. Outstanding proficiency in academic advising principles. Strong interpersonal and communication abilities. Sound professionalism and confidentiality instincts. High skills in establishing trust and influence with students

Core competencies

· Proficient in Naviance, Aspen and Power-School

·Providing students with Social Emotional Learning and Support

· Experienced in Restorative Justice

· Notable experience in student development and academic counseling

· Exceptional expertise in academic support techniques and plans

· Improved retention by relationship building with students and alumni

· Strong interpersonal and communication abilities

· Engaged in program execution from student enrollment through

continuous follow-up during the matriculation cycle

Core Qualifications
  •  Self-directed
  •  Microsoft 2013 Office Suite)
  •  Excel spreadsheets
  •  Resourceful
  •  Strong interpersonal skills
  •  Technical Skills
  •  Compassionate 
  •  Public speaking
  •  Counseling interactions
  •  Excellent Communication skills
  •  Multitasking
  •  Organized
  •  Dependability
  •  Problem Solving Abilities
  •  Passion for social work
  •  Mediator
  •  Familiarity with diverse backgrounds
  •  Great presentation skills
Education
MBM: BUSINESS MANAGEMENT         2017                                                         Argosy University, Chicago, IL, USA
 
 
BACHELOR OF ARTS:PSYCHOLOGY     2014
                                                                                                                     Chicago State University, Chicago, IL, USA
Graduated Magna Cum Laude     
 
ASSOCIATE OF ARTS: PSYCHOLOGY    2004                                                  Olive Harvey College, Chicago, IL, USA
Graduated Cum Laude
Certifications

Advanced Education Certification, 2015 Served as a member of a non-profit organization that conducts rigorous, on-site external reviews of PreK-12 schools and school systems to ensure that all learners realize their full potential.


Substitute Teaching Certification (Type 39), 2014 ISBE approved substitute teacher


NCLB State Approved Paraprofessional, August 2006 This national certification allows licensees to provide instructional support services and resources to students in public secondary schools.

Experience
Senior Advisor 09/2017 to Current YCCS West Chicago, IL
  • Integral in ensuring that 100% of seniors graduate with documented post- secondary plans
  • Naviance- Knowledge and usage of the online tool to assist students in their university preparation and progress through out high-school
  • Teach multiple Advisory classes to help students acquire life skills, build self- advocacy skills and complete a junior/senior portfolio for graduation
  • Oversee the Job placement/ Trade program by creating collaborative relationships, Internships and Job opportunities with community partners. Monitor,document and report the progress of the students
  • Oversee the college Dual Enrollment process of the school, placement testing, advising, class selection, monitoring, tracking progress, documenting and reporting out
  • Administer and help students prepare for standardize and other required assessments(SAT, STAR, ALEKS, Read to Write, U.S. Constitution, ASVAB) for graduation
  • Track and assess student academic progress and efforts toward college entry by communicating with assigned seniors and juniors through advisory and one on one sessions
  • Created action plans for high school seniors to follow to successfully enroll in college
  • Disseminated financial aid information and assist with college applications
  • Provided outreach, referrals, and intervention for at risk student population
  • Individually work with students to help assist them with college applications, scholarships, internships,volunteer opportunities and individual success goals
    Work in collaboration with a team to track student progress, performance, persistence and ensure that they all receive the support needed
  • Monitored and supported institution on reaching benchmarks
    Networked with a variety of stakeholders (educational institutions, local business, state organizations, etc.)to provide job training for the students
  • Create and coordinate events to prepare high school students for post-secondary education
Interim Senior/Intake Academic Advisor/Mentor 04/2008 to 09/2017 OLIVE HARVEY MIDDLE COLLEGE Chicago, IL
  • Increased enrollment by reaching out to the community and partner agencies for potential students
  • Engage with internal and external departments to facilitate social emotional programming, counseling services for the student body
  • Establish and supervised a multi-tiered enrollment process including orientation, scheduling and individual transcript analysis for the entire student body
  • Meet, Greet, Enroll, Star test, Complete Credit Analysis for all students
  • Coordinated student volunteerism within surrounding communities/ organizations for graduation requirements
  • Oversee the Senior Exit process for potential graduates, including financial aid process, registering to take ACT/PSAE, applying to colleges, sending official transcripts and completing a Senior Portfolio
  • Hold weekly meeting with the mentees to discuss their future, current progress and goals
  • Monitor student's progress during classes, their absences and behavior, set up parent /student staffing's if necessary
  • Fill out a SEAT mentor form with the student's updated information and calculate their score
  • Act as a resource and guide for each mentee
  • Share out student concerns during the staff meeting for data purposes and intervention strategies
  • Participate in the monthly YCCS Advisor meetings, sharing and gathering information concerning the school.
Student Records Coordinator/Admission/Office Manager 04/2007 to 09/2017 OLIVE-HARVEY MIDDLE COLLEGE Chicago, IL
  • Coordinated and organized student recruitment fairs to meet full enrollment requirements
  • Ensured that students were welcomed into a supportive learning environment
  • Enrolling all new students into the Power-school system, entering emergency and updating contact information
  • Impact Monitoring and taking daily attendance for the school
  • Inputting excused notes into the system
  • Enrolling and Dropping students Lunch forms Collecting and inputting the information for Free and reduced meals into the system for the school
  • Power School Programming/ inputting master schedule/ working with staff to complete schedules Maintaining Records for the school audit
  • Input keyboard data for implementation and management of the system Troubleshoot all Power School issues
  • Enrolling students/ transfer and remove students
  • Inputting historical information
  • Printing out and filing transcripts
Dual Enrollment Liaison 02/2008 to 09/2017 OLIVE HARVEY MIDDLE COLLEGE Chicago, IL
  • Serve as a liaison with the community college partners to identify, test and register students for classes.
  • Provide guidance and support to individual students in course selection.
  • Collaborate with College professors to ensure a that the academic process runs smoothly without distractions.
  • Provide supports and resources to make sure all of the academic needs are met for student success.
  • Monitor student progress and meet with students weekly to facilitate an environment where students have successful outcomes.
  • Meet with parents to discuss student progress and resolve any issues on a regular basis and as needed.
  • Fostered development of student inner confidence and competence.
Attendance Team Lead 10/2014 to 09/2017 OLIVE-HARVEY MIDDLE COLLEGE Chicago, IL
  • Facilitate weekly attendance meeting, to strategize about student absences, intervention strategies and outcomes.
  • Held weekly meeting to discuss and follow up on student attendance issues, implement interventions and strategies to improve the school's overall attendance rate.
  • Analyze the schools' SQRP data to effectively prepare for weekly meetings Implement suggested changes, update student information and share out new data.
TAOEP Coordinators 09/2015 to 09/2017 OLIVE-HARVEY MIDDLE COLLEGE/ YCCS Chicago, IL
  • Locate and monitor the attendance of 20 chronic truant high school students, who has potentialfor Attendance Growth
  • Collect data and enrolling students into the IWAS system,
  • Reporting Attendance into IWAS
  • Complete case management & keep Case notes via Power-school under the TAOEP category
  • Participatein the YCCS Re-engagement Community of Practice
  • Update students data at the end of the year, exit, graduate or retain
  • Make necessary outcomes, 60% of students, 70% higher attendance
Reenroll Student Mentor 04/2007 to 09/2017 OLIVE HARVEY MIDDLE COLLEGE/ ASN Chicago, IL
  • RSP Program Coordinate the program for 25 reenroll grant students by administering pre-enrollment testing, post testing, creating and maintain student record files, tracking and reporting student attendance, scheduling courses, participating in file audits, and aiding student retention.
  • Develop and maintain relationships with and provide assistance and support for assign mentee.
  • Working with fiscal manger to managing and spending grant funds in accordance with budget.
  • Assist students formulating a transition plan.
Substitute Teaching 01/2007 to 09/2017 OLIVE HARVEY MIDDLE COLLEGE Chicago, IL
  • Assumed the responsibilities of a regular teacher in their absence.
  • I used the teachers the lesson plans, assign class work and homework to keep the class running efficiently.
  • I also prepared my own course of study and course objectives in accordance with curriculum guidelines.
  • Co-teaching, I taught sessions for 6 world History Classes, Monitored 2 Aventa Classes, I also have co-taught 3 Personal Development Classes and 1 Current Issue Class elective classes.
Teacher/Clerical-Assistant 12/2005 to 02/2007 OLIVE-HARVEY MIDDLE COLLEGE Chicago, IL
  • Provide office support by answering phones, relaying messages and assisting with general office functions.
  • Input keyboard data for implementation and management of Power School, a program for keeping school attendance and records.
  • File and retrieve data for program graduates.
  • Aid teachers with instructional activities.
Clerical Assistant 09/2004 to 04/2005 OLIVE-HARVEY COLLEGE Chicago, IL
  • Primarily assisted with typing, filing, and general office needs Scheduled and reported appointments for students to meet with advisors Preformed duties upon request.
Counselor 08/2003 to 07/2004 PROGRESSIVE PSYCHOLOGICAL SERVICE Chicago, IL
  • Lead group discussions about coping with substance abuse.
  • Maintained records and legal documentation pertaining to counseling session.
  • Effectively communicated case notes and information to program manager.
Additional Information
Coaching, Counseling, General Office work, Leadership, Lesson Plans, Note taking, Meeting Facilitator, Mentor,    Office Suite, Volunteering, Programming, Reporting, Safety, Scheduling, Teaching, Troubleshooting, Tutoring, Verbal Communication Skills, Excellent Writing Skills
 
  • Strong enthusiasm for teaching and professional development
  • Superior ability to work as a collaborative team member
  • Participated in a variety of professional learning community activities.
  • Volunteer Experience: Project Esteem Program; Tiny Tots Daycare
This resume is created in 7 minutes.
Education & Certifications
Consumer And Personal Finance Course: June 2018
 Office Of Financial Empowerment/CUNY - New York, NY
Certified Financial Education Instructor (CFEI): May 2017
 National Financial Educators Council - Santa Monica, CA
Bachelor of Science: Financial Services, March 2013
 Berkeley College - New York, NY
Volunteer

FAFSA Prep Team Member, September 2016 -December 2016; September 2017 - December 2018

New York Cares , New York, NY

  • Assist high school seniors with the Free Application for Federal Student Aid at various New York City schools.

Financial Literacy/Budget Workshop Facilitator, April 2014 - Current

Catholic Charities, New York, NY

  • Facilitate monthly financial literacy workshops for participants in the Eviction Prevention Program.Workshops included discussing understanding attitudes and values about money, needs versus wants, budgeting techniques, savings strategies, goal setting, understanding credit scores and history, etc.
Summary of Skills
  • 7+ years working with low income clients on their state and federal income tax preparations
  • 3+ years facilitating financial literacy education
  • 5+ years income tax instruction
  • Developing age appropriate curriculum for financial literacy education
Military

PersonnelSpecialist ThirdClass Petty Officer, Surface and Air Warfare Qualified (PS3 SW/AW)

US Navy 09/2001 to 09/2009 Honorable Discharge

  • Maintained Enlisted and Officer Service Records and recorded personnel into new commands, transferring personnel, preparing personnel for retirement/Fleet Reserve and various military discharges.
  • Maintained payroll and accounting databases for disbursement and collection of government funds as an agent cashier for the U.S. Treasury.
  • Performed travel claim accounting; financial reports daily, weekly, monthly, quarterly and annually in accordance to the Department of Defense Financial Management Regulations.
Work History
Financial Fitness Counselor, 10/2017 to 01/2019
 Urban Upbound – New York, NY
  • Provide confidential financial and housing counseling to lower-income New York City families with goals to achieve financial stability and mobility
  • Assist individuals and families with complex issues of personal finance, including legal aspects, such as wage garnishment's, judgments, bankruptcies, etc.
  • Assist individuals and families with affordable rental, first time home buyer and home retention issues.
  • Conduct/coordinate group education and informational seminars utilizing PowerPoint presentations.
  • Respond to client inquiries, monitor progress of participants and assists participants to understand affordability and non-delinquency Provide early intervention as needed.
  • Maintain client information via multiple data bases, arrange for client appointments, generating status reports and notifying clients of meeting dates.
Accounting Associate, 06/2014 to 05/2016
 Taskstream LLC – New York, NY
  • Used QuickBooks daily to create and send customer invoices, as well as enter and record accounts payables and receivables.
  • Used Salesforce daily to record, maintain and monitor various schedules related to client billing.
  • Corresponded with customers regarding outstanding invoices and past due balances.
  • Corresponded with vendors as needed.
  • Reconciled corporate credit card transactions to employee expense reports and process for reimbursement using QuickBooks, Salesforce and Microsoft Excel to ensure proper reporting.
  • Actively used Microsoft Excel to create and maintain schedules used to assist the Comptroller in his monthly and quarterly financial reports to the CEO.
Office Supervisor, 01/2011 to 01/2014
 SMC International LLC – New York, NY
  • Recruited, trained, scheduled and supervised 20 employees in procedures of income tax preparation, office procedures and general customer service issues.
  • Established and maintained relationships with individual and business customers, and resolve customer complaints and answer customers' questions regarding policies and procedures of income taxes.
  • Reviewed and analyzed income tax returns prepared by junior tax preparers in accordance with income tax regulations of the IRS and New York State and instructed junior personnel on fixing errors.
  • Prepared and assisted in preparing simple and complex tax returns for individuals and small businesses.
  • Consulted tax publications, bulletins and the IRS website to determine procedures for preparation of atypical returns.

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