Mental Health Professional resume examples

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Professional Summary
  • Bachelors of Arts in Psychology from North Carolina Central University.
  • Currently have a Active Secret Clearance.
  • Currently serving in the North Carolina Army National Guard
  • Dedicated representative motivated to maintain customer satisfaction and contribute to company success.
  • Compassionate professional and active listener dedicated to working tirelessly with clients to help them resolve mental health issues and thrive on their own terms.
  • Highly motivated public relations professional who is an accomplished public speaker with extraordinary verbal and written communication skills. 
  • Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company in need of top-level support.
  • Proficient in OS  X Operating System, Windows, Microsoft Word, Excel, PowerPoint, Outlook, Internet Explorer, ASAP, and Integrated Accounting System.
Core Qualifications
  • Excellent Communication Skills
  • Strategic positioning
  • Implementing new business system.
  • Operations management
  • Sharp problem solve
  • Energetic work attitude
  • Strong organizational skills
  • Project management
  • Exceptional multi-tasker
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Experience
Cape Fox Federal Integrators August 2017 Family and Outreach Support Specialist
Fort Bragg, NC
  • Maintain liaison with USAR personnel, various support agencies, state and local governments, and public and private organizations through the exchange and sharing of information.
  • Provide non-medical short term consultation to include a 24-hour crisis intervention support and services to distressed calls IAW existing DoD and Army guidance.
  • Make referrals to organizations which provide appropriate military and civilian counseling and/or medical services for identified issues.
  • Provide alert/advisory messages to and contact with Army Reserve soldiers and families within the affected area of natural and manmade disasters, and during all time of personal crisis through phone calls, E-mail blasts and available army messaging systems.
Rainbow of Sunshine Inc. December 2015 to August 2017 Crisis-Qualified Mental Health Professional
Spring Lake, NC
  • Facilitates the Person Centered Planning process, including the recipient and people identified in the person's life (e.g. family, friends, providers, etc.).
  • Provides 24/7/365 assistance and support for individuals with intellectual/developmental disabilities.
  • Assists the Team Leader with behavioral and substance abuse treatment interventions. 
  • Provided assistance in the application of techniques relating to behavior, capacities, traits, interests, and activities in clients. 
Durham Crisis Response Center September 2013 to December 2015 Crisis Line Intervention Advocate/ Hospital Responder
Durham, NC
  • Conducted crisis counseling for domestic violence, sexual assault, and suicide on crisis line.
  • Develop team-building, team-development and decision-making abilities for the increased demands of a crisis situation.
  • Completed proper documentation for all clients that contacted crisis center while on shift.
  • Assessed and wrote safety plans for survivors of domestic violence, sexual assault and suicide.
  • Explore strategic approaches for managing risk and analyzing information under pressure.


Just Like Mom Development Center August 2012 to September 2015 Administrative Assistant
Spring Lake, NC
  • Made policy decisions in conjunction with daycare board.
  • Familiarized parents with center's policies, regulations, fees and curriculum.
  • Assisted in employing qualified BK licensed teachers or employing substitute teacher that meets NC Child Care Rules.
  • Maintained developmentally appropriate environment.
  • Implemented positive discipline; followed policy of warning, timeout, talk and parent check-in


Education and Coursework
North Carolina Central University 2015 Bachelor of Arts: Psychology Durham, North Carolina
  • Aspiring Eagle Honors Program of North Carolina Central University
Fayetteville Tech Community College 2011 Medical Office Administration- Medical Coding Specialist Fayetteville, NC, USA
  • Certification in Medical office Administration-Medical Billing
Military Experience
North Carolina Army National Guard May 2016 to Current (92-A) Automated Logistical Specialist Benson, NC United States Army (National Guard), Benson, NC, Automated Logistical Specialist (E-4) 2016-Current
  • Established and maintain stock records and other documents such as inventory, martial control, accounting and supply reports.
  • Review and verify quantities received against bills of contracts, purchase requests and shipping documents.
  • Currently serving (1) weekend out of a month at assigned unit.
United States Army May 2016 to July 2016 Basic Combat Taining Fort Jackson, SC
United States Army August 2016 to October 2016 Advanced Individual Training- Automated Logistical Specialist Fort Lee, VA
Additional Information
  • Willing to incorporate new Ideas.
  • Interested in improving efficiency on assigned task.
  • Able to get along well with co-workers from diverse areas.
  • Produce work that is orderly and attractive.

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Professional Summary
Certified Phlebotomist driven to provide empathetic patient-focused care. Trustworthy caregiver experienced in fast-paced environments. Looking for a position in a top-notch facility with a commitment to innovative processes.
Skills
  • Accessibility &  Authenticity
  • Flexibility
  • Strong ability to provide support to patients, family members and significant others.
  • Capacity to exercise good judgment in a calm manner when responding to psychiatric and medical emergencies or other unpredictable situations.
  • Demonstrates professional conduct and accountability, including understanding the legal consequences of patient's rights and responsibilities.
  • Knowledge of Juvenile Justice System.
  • Ability to de-escalate sometimes stressful patient situations.
  • Improves and maintains own clinical competence in area of practice to ensure provision of quality care.
  • Knowledge of motivational interviewing skills and techniques.
  • Assists with quality improvement, safety and regulatory functions as directed.
  • Participates in process change to improve practice.
Work History
Mental Health Professional, 11/2017 to Current
Hoyleton Youth & Family Services - Administration Office Fairview Heights, IL
  • Work with individuals, groups and communities to improve mental health.
  • Observed and monitored client behavior and responses to treatment.
  • Encourage clients to discuss emotions and experiences. 
  • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
  • Trained in substance abuse, co-occurring disorders, and the effect of employment and housing issues on mental health.
  • Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Documented psychiatric services and responses to treatment in patient case files.
Server, 12/2013 to 11/2017
Cracker Barrel Old Country Store Shiloh, IL
  • Consistently provided professional, friendly and engaging service.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Set dining tables according to type of event and service standards.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
  • Received frequent customer compliments for going above and beyond normal duties.
Hourly Shift Supervisor /Server, 11/2010 to 11/2013
Dennys Dentex Central Alorton, IL
  • Consistently provided professional, friendly and engaging service.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  •  Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  •  Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  •  Developed and maintained positive working relationships with others to reach business goals.
  •  Inventoried and restocked items throughout day.
  •  Verified cash drawer against the day's receipts.
  •  Resolved guest complaints quickly and efficiently.
Server, 03/2007 to 11/2010
Flying J Travel Plaza East Saint Louis, IL
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Consistently provided professional, friendly and engaging service.
  • Maintained high standards of cleanliness and sanitation.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
  •  Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
Education
High School Diploma: 2006
East St Louis Sr. High - East St. Louis -
Certifications
Phlebotomist Certification
Additional Information

Proficient in Microsoft Office
45 WPM