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Professional Summary

Qualified, Experienced and Hardworking Stylist and a Therapist with a pleasant personality and passionate focused on building a loyal client base by developing and enhancing personal appearance. Friendly professional explaining and advising on styles to best suit clients. Salon Coordinator with excellent organizational, communication and product sales aptitude.

Skills
  • Excellent team player
  • Highlights and lowlights
  • Expert in Keratin and hair spa treatments
  • Highly Skilled in ombre , balayage and foils
  • Skilled in scissor cutting, razor and clipper hair cuts
  • Advanced and permanent hair coloring
  • Special trained in color correction and technique
  • Perfect in hair styles
  • Hair and Skin analysis
  • Great communication skills
  • Handle salon clients with great care
  • Safety and sanitation training
  • Self-motivated
  • Excellent customer service
  • Waxing including brazzilian
  • Threading
  • Hand henna and nail art designs
  • Perfect in Brow Heena
  • Spa retail sales
  • Proficient in eyebrow and lash tinting
Certifications
  • Certified FANOLA and WELLA.
  • Advanced Diploma in Aesthetics and Hair Designing Level 3
  • New Zealand Certificate in Hairdressing Level 4
  • Completed the educational requirements for the Fanola Prestige Colour course.
  • Seccessfully completed the educational requirements for keratin complex courses
  • PERSONALISED BLOW OUT
  • NATURAL KERATIN SMOOTHNING TREATMENT
  • EXPRESS BLOW OUT
  • Certificate of attandance and seccessfully completed the saminar of EXCEED COLOUR.
  • Certificate of attandance and seccessfully completed the Seminar in RETAIL SALES AND ESSENTIAL CONSULTATION.
Work History
Hairdresser 01/2020 to Current
Top Pretty Hair And Beauty Pakuranga Plaza , Auckland
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
  • Promoted Products and Services on daily basis
  • Offered highly skilled and diverse salon services to daily customers, including style cuts, color services and highlights
  • Used scissors, trimmers, clippers, razors and brushes on customers with 99% customer satisfaction rate
  • Processed payments by entering sales in register
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments
  • Performed beauty services, including manicures, waxing, eyebrow threading and tinting etc
  • Sanitized and organized station and tools
Hair Dresser and Beauty Therapist Manukau 01/2017 to 01/2020
Shahnaz Husain NZ Botony, Auckland
  • Hair and skin analysis and do appropriate treatments and products
  • Promote sale of beauty and hair products in conjunction with treatments
  • Responsibility for all payment made for beauty or hair therapy treatments/products
  • Promoted salon-exclusive products to increase retail sales
  • Record details of all treatments taken for each clients
  • Advanced Hair color and cuts
  • Keratin, protein and spa treatments
  • Chemical straightening
  • To take responsibility for cashing up
  • Shampooed, conditioned and blow dried clients' hair
  • Stylist in mixing, applying and removing hair color
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments
  • Suggested treatments and styles to suit customers' appearance and desired look
  • Performed daily beauty and nail services, including manicures, pedicures, threading, waxing, dermaplanning , facial treatments, brow heena and tinting etc
Beauty Therapist 01/2016 to 08/2016
iGlow Spa Manukau, Auckland
  • Analyzed skin condition and made appropriate product recommendations
  • Performed body treatments, including waxing, body wrap application and massage
  • Performed facials, chemical peels and waxing procedures per week
  • Welcomed clients as they arrived for appointments
  • Informed guests of appropriate products available to increase retail sales
Education
Advanced Diploma in Aesthetics And Hair Designing Level 3: Beauty Therapist and Hair Dresser 2015 Orane Institute Of Beauty & Wellness - Bathinda, Punjab, India
  • Advanced Facial Machines course
  • Body Exfoliation course
  • Advanced Facial treatments course
  • Beauty & Skin services
  • Skin and hair analysis
  • Chemical peels
  • Hair services
  • Body and spa course
  • Make up
  • Nail Art
  • Henna designs
New Zealand Certificate in Hairdressing Level 4: Hair Dresser 2018 The Cut Above Academy - Auckland, Auckland, New Zealand
  • Consultation
  • Salon procedures
  • Professional practice
  • Fashion styling
  • Complex dressing
  • Consultation skills
  • Advanced cutting
  • Creative hair colouring
  • Clipper and men's cutting
  • Permanent coloring
  • Chemical reformation
  • High fashion and compassion styling
  • Makeup catwalk and photo shoots
  • Colour correction techniques and much more
High School Diploma 2019 IPL & LASER Trainning Academy
  • Professional development completed in IPL & LASER HAIR REMOVAL
  • Seccessful completion of LASER SAFETY
  • Having attained required standerd of knowledge for laser hair removal
  • Completed both practical and theoratical exam
REFERENCES

Dylan Quinn

Senior Hair Trainer

The Cut Above Academy

0211763157

Vivek kumar

Senior Hair Trainer

Orane Institute of Beauty and Wellness

Bathinda India

+9

Kulwinder kaur

company admin/ Area Manager

Shahnaz Husain NZ

050

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Professional Summary
Enthusiastic team player, hard working ,deeply committed to delivering quality care as a massage Therapist for geriatric and orthopedic patients. Enthusiastic Compassionate Licensed Massage Therapist with a sincere and warm approach to massage. Seeking a position in a supportive team environment where massage skills can be maximized. Dedicated in promoting health, healing and well-being through therapeutic massage remedies.
Skills
  • Swedish,Relaxation ,deep tissue,hot stone,cold stone,herbal compress,lymphatic drainage,body scrub,cupping,trigger points  ,reflexology, warm oil scalp,aromatherapy,therapeutic treatment 
  • Orthopedics assessment 
  • Myofascial release
  • Advance neromuscular therapy 
  • Sports  injury
  • Advanced PNF stretching 
  • Therapeutic stretching and strengthening 
  • Prenantal massage 
  • Sports  massage 
  • Bilingual  in Chinese
  • Registered Massage Therapist
  • CPR level C /First Aid certified
  • Valid driver's license
  • Strong interpersonal skills
  • computer skills- windows,excel,power point ,word
  • Fast learner
  • Great Customer service
  • Self-motivated
  • hardworking
  • team player
  • Friendly and courteous all the time 
  • positive ,enthusiastic compassionate  
  • responsible and reliable 
Work History
July 2016-June 2018 Student Massage therapist | Makami clinic (practicum) | Edmonton , Alberta
  • Planned and administered a range of treatments and therapeutic exercise programs involving active and passive ranges of motion and muscle reeducation.
  • Administered massages and traction to relieve pain, improve comfort levels and decrease or prevent deformity or crippling.
  • Monitored and recorded patient progress in response to therapy.
  • provide orthopedic asssesment ,soap notes,appropriate massage treatment for clients.
October 2017-July 2018 Registered Massage therapist | Pink Lime Salons-Spas | Edmonton, AB
  • Performed  8 hours of massage per week with a range of therapeutic methods, including hot stone, Swedish, deep tissue.
  • Spoke with clients regarding their health history, expectations and described services and procedures.
  • Carefully reviewed patient medical histories, physical findings
  • Counseled patients about general wellness, posture, nutrition, sleeping habits and stress management.
  • Maintained detailed and accurate case histories of patients.
  • Advised patients about chiropractic procedures and recommended appropriate courses of treatment.
  • Questioned patients about physical and emotional health, lifestyles and diets to determine potential causes of pain.
  • Determined appropriate treatments to achieve balance in the body Instructed patients on post-treatment procedures, including breathing techniques, stretch exercise  and strengthening exercise.
May 2018-Current Registered Massage therapist | Fairmont Hotel Macdonald | Edmonton, AB
  • Performed  15 hours of massage on the weekends with a range of therapeutic methods, including hot stone, Swedish, deep tissue,prenantal,sports,cupping ,aromatherapy ,warm oil scalp  and facial massage .
  • Spoke with clients regarding their health history, expectations and described services and procedures.
  • Counseled patients about general wellness, posture, nutrition, sleeping habits and stress management.
  • Maintained detailed and accurate case histories of patients.
  • Sanitized and cleaned massage therapy and common rooms.
  • Provided clients with information on relaxation, postural improvement, stretching and strengthening.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
  • Maintained clients' treatment records.
  • Maintained an inventory of all products and made sure there was always a full stock of each product.
  • Provided safe, effective and appropriate massage therapy techniques with professionalism and an enthusiastic attitude.
  • Analyzed skin condition and made appropriate product recommendations.
  • Assisted manager with daily spa operations, including opening and closing procedures.
  • Recommended retail products for at-home use.
  • Restocked linen and laundry in all areas of the spa.
  • Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.
  • Maintained work area in a clean and neat fashion to stay productive.
Education
1994 Bachelor of Science: Chemical engineering Chung Yuan Christian University, Taiwan, Taoyuan City
2018 February Massage therapy : Massage therapist MaKami College, Edmonton, AB, Canada

I am  graduate of  studying 3000 hour massage therapy program at Makami college.

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Professional Summary

I am a skilled licensed and insured massage therapist. I have extensive experience practicing deep tissue massage, as well as therapeutic, rehabilitation and relaxation techniques. I have enjoyed working with chiropractics, athletic centers and Massage Studios since 2009. I have gained years of on the job training working with clients, providing aunique, relaxing experience, and achieving desired treatment goals. I understand the importance ofdeveloping return clientele through good communication and long-term treatment plans. I am adept at taking on and learning new skills.

Skills
  • Exceptional interpersonal communication skills. Consults clearly with clients on their needs, designs and preforms therapeutic massage sessions.
  • Customer service-oriented, with a positive attitude and stamina.
  • Organized, with a close attention to detail. Efficiently upholding high standards of cleanliness and presentation.
  • Highly skilled in combining various healing modalities such as Swedish, Deep Tissue, Ashiatsu and Relaxation therapy.
  • Punctual and aware of timing for client sessions.
  • Willingness and desire to participate in a dynamic team environment.
  • Consistently meets goals with an enthusiastic desire to build a repeat client base through the use of referrals and by using promotional materials available.
  • Experience managing office, business tasks, scheduling, and client retention.
  • Friendly, positive and professional with all clients and team members.
  • Efficient multi-tasker
Work History
Licensed Massage Therapist, 03/2019 to 03/2020
Zama MassagePortland, OR
  • Provided safe, effective and appropriate massage therapy techniques with professionalism and enthusiastic attitude to maintain customer satisfaction rates.
  • Performed 4-5 hours of massage per day for clients with wide range of therapeutic methods, including hot stone, Swedish, deep tissue, sports and pregnancy, cupping, and ashiatsu.
  • Provided clients with individualized and detailed information on relaxation, postural improvement, stretching and strengthening.
  • Sanitized and cleaned massage therapy and common rooms.
Licensed Massage Therapist, 01/2015 to 03/2019
Elements In The Peal1229 NW Marshall St. Portland, Oregon 97204
  • Responsibilities include room, table and necessary equipment set-up in preparation for session.
  • Create a warm, welcoming, comfortable professional relationship with client identifying and addressing desired treatment plan.
Licensed Massage Therapist, 03/2010 to 07/2013
New Health ChiropracticClackamas, OR
  • Work closely assisting Chiropractor by addressing issues related to injury, repetitive strain or postural abnormalities through the manipulation of soft tissue massage and assisted stretching.
Education
Massage Therapy, 2009
East West College of Healing Arts - Portland, OR
Bachelor of Science: 2002
Portland State - Portland, OR
Certifications

Cupping, Gausha, Thai Massage & Assisted Stretching

Ashiashu-Deepfeet Bar Therapy, Hot Stone, Pregnancy, Reiki Practitioner

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Professional Summary
Board-certified and state licensed Occupational Therapist with over 20 years of experience. Effective at patient assessments, treatment planning and progress updates. Well-versed in electronic charting, healthcare team collaboration and documentation of results for patients working through occupational therapy protocols.
Skills
  • Interpersonal skills
  • Certified in Upper Quadrant Rehabilitation
  • Pending LSVT BIG certification (9/2018)
  • Parent mentor with Special Olympics
Professional Experience
Private Contractor Occupational Therapist Jun 2016 to Apr 2017
Cape May County Schools for Special Services Cape May Court House, NJ
Per Diem Occupational Therapist Jan 2015 to Current
Cape Regional Medical Center Cape May Court House, NJ
Occupational Therapist Dec 1996 to Jun 2011
Cape Regional Medical Center Cape May Court House, NJ
Education and Training
Master of Science, Occupational Therapy Thomas Jefferson University Philadelphia, PA
Certification, Upper Quadrant Rehabilitation Drexel University Philadelphia, PA
Bachelor of Science, Business LaSalle University Philadelphia, PA, United States
Community Service
  • MiniZone and iHeart Volunteer, Mission Point Church, 2008- Present
  • Volunteer, Our Children Making Change, Summer 2014
  • PTA member/volunteer, Ocean City Primary School, 2013-Present
  • SEPAG committee member/mentor, 2016-Present
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Professional Summary
Enthusiastic Occupational Therapist with strong interpersonal skills dedicated to providing superior, client centered care with an interdisciplinary approach

Enthusiastic Occupational Therapist with strong interpersonal skills dedicated to providing superior, client centered care with an interdisciplinary approach

Skills
  • Program development
  • Time management and productivity
  • Strong advocate for patients' needs
  • Take and encourage a full team approach
  • Focused on consistent, quality care and family involvement
  • Specializing in brain injury populations
  • UE serial casting and resting hand splints
  • Program development
  • Time management and productivity
  • Strong advocate for patients' needs
  • Take and encourage a full team approach
  • Focused on consistent, quality care and family involvement
  • Specializing in brain injury populations
  • UE serial casting and resting hand splints
Work History
01/2014 to Current
Occupational Therapist Bryn Mawr Rehabilitation Hospital Malvern, PA
  • Provide functional and therapeutic treatment interventions to patients recovering from various diagnoses; specializing in brain injury and neurological disorders.
  • Work closely and collaboratively with the interdisciplinary team to determine a plan of care specific to each individual patient.
  • Developed and presented on the subject of patient care in the Neuro ICU at the Mainline Health Neurovascular Conference offering 1 hour of CEUs to various professionals in the medical field.
  • Established BMRH site specific objectives following the AOTA fundamentals of practice as a resource for clinicians and OT students to complete the FWPE for Level II fieldwork.
  • Presented two Trauma to Recovery cases to help promote BMRH and patient success.
  • Initiated a resource binder and presented education to nursing and therapists on cervical collars and TLSOs.
  • Participated in various meetings developing clinical content for EPIC in prep for transition to new electronic documentation system.
  • Participate on the Rehab Awareness, Wellness, OT Month, and Seating committees.
  • Co-Chair of the annual BMRH Race to Recovery Event in support of past and present patients who are suffering from brain injury.
Current
Occupational Therapist Bryn Mawr Rehabilitation Hospital Malvern, PA
  • Provide functional and therapeutic treatment interventions to patients recovering from various diagnoses; specializing in brain injury and neurological disorders.
  • Work closely and collaboratively with the interdisciplinary team to determine a plan of care specific to each individual patient.
  • Developed and presented on the subject of patient care in the Neuro ICU at the Mainline Health Neurovascular Conference offering 1 hour of CEUs to various professionals in the medical field.
  • Established BMRH site specific objectives following the AOTA fundamentals of practice as a resource for clinicians and OT students to complete the FWPE for Level II fieldwork.
  • Presented two Trauma to Recovery cases to help promote BMRH and patient success.
  • Initiated a resource binder and presented education to nursing and therapists on cervical collars and TLSOs.
  • Participated in various meetings developing clinical content for EPIC in prep for transition to new electronic documentation system.
  • Participate on the Rehab Awareness, Wellness, OT Month, and Seating committees.
  • Co-Chair of the annual BMRH Race to Recovery Event in support of past and present patients who are suffering from brain injury.
06/2011 to 12/2013
Occupational Therapist Geisinger HealthSouth Rehabilitation Hospital Danville, PA
  • Provided intensive treatment to patients of all diagnoses admitted to the facility.
  • Co-Chair of the Joint Commission brain injury rehabilitation program.
  • Facilitator for the Headstrong Brain Injury Support Group.
  • Organized a wellness fair for various patient support groups as a community outreach initiative.
  • Outstanding Employee Recognition Award for first quarter 2013.
Education
May 2011
Master of Science: Occupational Therapy
Alvernia University - Reading, PA
Occupational Therapy
May 2008
Bachelor of Arts: Psychology
Widener University - Chester
Psychology Widener University Chairman's Scholarship, 2004-2008 Widener University Women's Lacrosse Captain, 2008
Affiliations
CERTIFICATIONS CPR and AED, American Heart Association 2011-present National Board of Occupational Therapists NBCOT, 2013 - Present
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Professional Summary

Enthusiastic team player and  Occupational Therapist offering 29 years of experience, with strong interpersonal skills dedicated to achieving superior student outcomes.

Skills

*Highly effective communicator
*Motivational
*Productive and reliable
*Strong sensory integrative background

-Communicates well with all interdisciplinary staff for student success

-Address problems/obstacles that are limiting success

Work History
Nassau Board Of Cooperative Education Services(1999-Present) Occupational Therapist //1999 to Current

* Evaluation/ treatment of elementary, middle  and high school students with learning disabilities,  developmental delays, hearing/ visual impairments, PDD,  autism and sensory integrative disorders as well as supervising  C.O.T.A.'s. 
*Liaison for Lead Physical Therapist  (2016-2018)
*Provided Sensory Processing inservice to classroom aides

Hebrew Academy of Special Children (1) Occupational Therapist

Evaluation/Treatment of varied caseload of infants to preschool children with sensory processing disorder, learning disabilities, developmental delays,PDD and autism.

School for Language and Communication Development Occupational Therapist//Bellmore //May 1994 to August 1996

*Evaluation and treatment of preschool to school age children with varied diagnose , annual reviews, development of I.E.P's.

Adults & Children with Learning and Developmental Disabilities, Inc. Occupational Therapist//Bethpage, NY//June 1990 to June 1990 *Initial and ongoing developmental assessments of pediatric population (birth-5yo), coordination of treatment plans, goals ,tasks and treatment techniques and to provide consultation and training to classroom team and families
Education
Bachelor of Science - Occupational Therapy York College// Jamaica, New York//1988
Associate of Arts - Liberal Arts Nassau Community College// Garden City, NY//1984
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Professional Summary

 I am Respiratory Therapist seeking a responsible position in your top hospital where I can use my valuable knowledge and experiences about respiratory therapy. 3.5 years experience in a clinical setting as well as 2 years of Respiratory Care program education.


Children's Transport Therapist at Bronson Children's Hospital. 


Clinical Rotations at:

  • Spectrum Health - Adult, Adult Critical Care, Pediatrics and Neonatal
  • Bronson - Adult Critical Care
  • Borgess - Adult
  • Borgess-Pipp - LTAC
Skill Highlights
  • Care Plan development
  • Therapy documentation
  • Care verification
  • Breathing exercises
  • Bag/mask ventilation
  • Intubation assistance
  • EKG
  • Disinfection protocols
  • Suction techniques
  • Artificial airways
  • Arterial blood gas sampling
  • Flow volume interpretation
  • Advanced ventilator modalities
  • Cardiopulmonary Resusitation
  • NICU/PICU critical care Specialty 
  • Spirometry 
  • Bronchial Alveolar Lavage
Skills and Accomplishments

3.5 years as a children's therapist at Bronson Children's Hospital. 1.5 years as a Transport Therapist. Work well with others, always put patients first and efficiently manage time.

Professional Experience
11/2007 - 06/2009
Family Dollar Shelbyville, MI Assistant Manager
  • Trained store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.
  • Helped customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
  • Maintained inventory by checking merchandise to determine inventory levels; anticipating customer demand.
  • Cashier and responsible for banking, safe/deposits and Revenue communication with Corporate.
07/2015 - Current
Bronson Methodist Hospital Kalamazoo, Michigan Registered Respiratory Therapist
  • Delivered services in compliance with the guidelines established by the NBRC.
  • Interacted with patients, family members and physicians to coordinate and inform regarding patient care.
  • Administered medication and ventilatory support, including maintenance and management of life support systems.
  • Assisted patients with multiple chronic diagnoses, including COPD and asthma.
  • Performed lab tests and communicated results.
  • Recorded patients' medical history, vital statistics and test results in medical records.
  • Ensured HIPAA compliance.
  • Evaluated patients with deficiencies and abnormalities within the cardiopulmonary system.
  • Conducted cardiopulmonary resuscitation and maintenance of airways.
  • Transported patients to and from outlying facilities of Bronson  and provided critical care and treatment. 
Education
2015
Kalamazoo Valley Community College Kalamazoo, MI, USA Associate of Science: Respiratory Care Practitioner
  • Follow written and/or verbal orders made by the doctor.
  • Responsibilities to assist in the care of patients with Respiratory diseases (i.e. Asthma, Chronic Bronchitis, Cystic Fibrosis, COPD, Emphysema, Lung Cancer etc.)
  • Obtain Arterial Blood Gases on patients
  • Jet nebulizer treatments
  • assist in intubating patients
  • make ventilator adjustments
  • Perform weaning procedures
  • Bedside spirometry.
  • Perform Bronchopulmonary Hygiene
  • Administer Breathing Treatments and Breathing Exercises
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Professional Overview

Highly motivated Licensed Clinical Social Worker with a military background serving 8 years in the United States Army. Passionate about social work and committed to providing the highest level of care to patients.

Summary of Qualifications
  • Trauma-informed therapy
  • Homeless and dual diagnosed populations
  • Group behavior and dynamics
  • Crisis Prevention Intervention (CPI) training
  • Suicide prevention specialist
  • Counseling victims and perpetrators of domestic violence
  • Staff development
  • Financial records and processing
  • Experienced with Court procedures
  • Cognitive Behavioral Therapy (CBT)
  • Experience working with disabled persons
  • Experience working with veteran and active duty military personnel
  • Program development
  • Conflict de-escalation
  • Insurance authorizations
Licenses

Licensed Clinical Social Work 2018

Licensed Master Social Worker 2015




Education
Social Work 2014 University of Southern California Leesville, LA

Social Work -Mental Health

Military Sub-concentration ,Motivational Interviewing

Problem Solving Therapy

Trauma Focused Therapy

Bachelor of Science: Social Science 2011 Upper Iowa University Leesville, LA Social Science
Experience
Site Director/ Licensed Mental Health Therapist 07/2015 to Current Phoenix Family Life Centers Leesville, LA
  • Conducted weekly individual, family and group therapy sessions with children, adolescents, adults, disabled veterans, homeless individuals diagnosed with a variety of mental disorders
  • Assisted clients with Coordinated Systems of Care
  • Conducted counseling services for victims of domestic violence/safety planning
  • Developed and implemented evidenced-based, developmentally appropriate, and culturally relevant mental health interventions for children, caregivers, and families
  • Researched and assembled curriculum for social skills groups for children with Autism Spectrum Disorder
  • Interpreted information gathered on assessments, in evaluations, and through observation for use in developing treatment plan based on individual strengths and service 
  • Conducted substance use assessments and urinalysis collection reports to ensure compliance with treatment plan
  • Completed intake Assessment's and treatment plans and assessed the psychosocial functioning and needs of patients and their family members for over 200 clients in need of mental health services
  • Managed mental health site, daily functions, reviewed case notes, insured documents completed on time managing approximately 70-100 clients
  • Assessed the psychosocial functioning and needs of patients and their family members
  • Developed discharge plans
Psychiatric Social Worker 01/2014 to 09/2015 Longleaf Hospital Alexandria, LA
  • Knowledgeable of community resources through out Louisiana
  • Worked with severely mentally ill adults, substance abuse, the homeless and dually-diagnosed clients
  • Presented case history material for review and discussion with other staff members
  • Practiced cognitive behavioral, motivational enhancement and structural family therapy
  • Coordinated and/or provided transportation for incoming or departing residents to and from the drop-off point
  • Counseled and prepared residents for their transition back into the community
  • Provided mental health support to homeless clients, disabled veterans,  and connected them with community resources
  • Conducted counseling services for victims of domestic violence
  • Assisted clients with safety planning and problem solving
  • Independently completed psychosocial assessments and provided psychosocial treatment to a wide variety of individuals from various socio-economic, cultural, ethics, educational and other diversified backgrounds
Social Work Intern/ Behavioral Health 09/2013 to 06/2014 Bayjne Jones Army Community Hospital Fort Polk, LA
  • Facilitated anxiety treatment groups: designed group curriculum and activities
  • Conducted psychosocial assessments for patients
  • Delivered individual psychotherapy to six individual clients, as well as to three families
  • Maintained timely and accurate case notes in the Alta database system
  • Provided individual counseling to adults and children with various mental disorders
  • Developed individualized goals based on the client's abilities and future needs
  • Maintained security and safety protocol set forth by hospital administration
Social Work / Medical Social Work 08/2012 to 08/2013 Beauregard Memorial Hospital Deridder, LA
  • Provided individualized social work services for children, adults and adolescents, including pregnant teens, foster-home residents, and those meeting court-mandated criteria
  • Collaborated closely with interdisciplinary team members on the development of appropriate case plans to meet individual client needs
  • Provided support and resources to domestic violence victims to help break the cycle of violence.
  • Consulted with the emergency room team regarding domestic violence, drug and alcohol, and end of life issues
  • Prepared psychosocial assessments and provided emotional support to patients on the medical, surgical, and intensive care units in a brief treatment setting.
  • Conducted intakes and risk assessments on domestic violence victims in order to measure the levels of violence.
  • Provided crisis management to those affected with drug/alcohol dependencies
  • ​Facilitated weekly domestic and sexual violence support/educational group at local residential substance abuse treatment center for women
Certified Nursing Assistant 01/2010 to 06/2012 Woodlands Nursing Home Leesville, LA
  • Assisted residents with activities of daily living including helping with meals, transferring using assistant devices, bathing, dressing and grooming
  • Complied with HIPAA standards in all patient documentation and interactions.
  • Monitored and recorded vital signs, height, weight, blood pressure, temperature, pulse, respiration
  • Documented and reported observations of patient behavior, complaints, and physical symptoms
  • Protected and promoted resident rights and assisted the patient to maintain independence
Unit Section Leader 07/2008 to 01/2010 United States Army Fort Polk, LA
  • Provided extensive Case Management care for soldiers returning home from Iraq and Afghanistan with unlimited injuries
  • Collaborated with the physician and other health care members to ensure patient received optimal care
  • Maintained safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations
  • Participated and taught classes with The Army Wounded Warriors educational program.
Personnel and Supply Operations Manager 10/2003 to 06/2008 United States Army Fort Polk, LA
  • Directed eight member teams to develop highly efficient routing systems for $47 million in supplies and equipment
  • Monitored all transportation operations including quality controls, to ensure transportation services met contract obligations as well as national and local government regulatory requirements
  • Developed and implemented inventory strategies designed to reduce costs by 10 ­ 20%
  • Improved on-time store delivery more than 6% by instituting a delivery schedule, reducing operational delays by constructing loading and dispatch processes, and implementing the transportation management system.
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Professional Summary
  • Confident Licensed Massage Therapist with a knack for client relationship building and customer service. Possessing great physical strength and judgement. Experienced in a variety of Massage healing techniques and methods, including shiatsu, trigger point, reflexology and Swedish.
  • Compassionate Licensed Massage Therapist with a sincere and warm approach to massage. Seeking a position in a supportive team environment where Massage skills can be maximized. Dedicated in promoting health, healing and well-being through therapeutic Massage remedies.
  • Talented Licensed Massage Therapist seeking a position in a high-end and challenging environment. Expertise in prenatal, deep and soft tissue, Swedish and hot stone massage. Excellent communicator and active listener.
Skills
  • Service orientation
  • Customer consultation
  • Anatomy
  • Relationship building and management
  • Customer service
  • Networking
  • Business-savvy
  • Physical strength
  • Strong knowledge of body mechanics
  • Safety and sanitation training
  • New York State Board Licensed Massage Therapist
Work History
Licensed Massage Therapist, 10/2018 to Current
Onondaga School Of Therapeutic MassageSyracuse, NY
  • Spoke with clients regarding their health history, expectations and described services and procedures
  • Sanitized and cleaned massage therapy and common rooms
  • Provided safe, effective and appropriate massage therapy techniques with professionalism and an enthusiastic attitude
  • Maintained clients' treatment records
  • Maintained work area in a clean and neat fashion to stay productive
  • Communicated effectively with management concerning important customer issues
Command Group Operations Noncommissioned Officer, 10/2008 to 10/2015
United States ArmySyracuse, NY
  • Supervises or performs duties involving request, receipt, storage, issue, accountability, and preservation of expendable supplies and equipment
  • Prepares and maintains organizational supply records and forms; receives and inspects inventories for future deliveries; maintains accounting system associated with supply management; secures and controls supplies; uses computer applications in work assignments; practices general clerical procedures
  • Supervises, researches, coordinates, conducts, and participates in analysis, planning, and production of civil affairs documents and actions
  • Developed and led training programs in preparation for combat
  • Tracked personnel and supplies within the company
  • Tracked and filed administrative paperwork and personnel folders
  • Reviewed disciplinary and other adverse actions and made recommendations
Customer Service Representative United Health Care12401, NY
  • Documented patient information obtained from phone calls
  • Answered callers questions and concerns about their medical insurance
  • Helped physicians with medical billing issues and coverage concerns
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment
  • Referred unresolved customer grievances to designated departments for further investigation
  • Managed high call volume with tact and professionalism
  • Addressed and resolved customer product complaints empathetically and professionally
Education
Associate of Arts: Criminal Justice, 2015
University of Phoenix - Tempe, 85282, AZ