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Professional Summary

Personable business professional who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in maintaining a positive attitude while interacting with demanding clients. Able to establish strong working relationships and support team members' growth and success.

  • Goal-oriented
  • Self-sufficient
  • Positive attitude
  • Flexible
  • Team player
  • Excellent work ethic
  • Bookkeeping
  • Account management
  • Time management
  • Detail-oriented
  • Excellent communication skills
  • Quickbooks proficiency
  • Highly organized
  • Microsoft Office proficiency
  • Social media knowledge
Work History
  • Office Manager
  • Best Framing
  • Costa Mesa, CA
  • October 2018 to Current
  • Performed billing, collection and reporting functions
  • Compared vendor prices to ensure optimal savings
  • Management of office and production inventory activities, including ordering and requisitions, stocking and shipment receiving
  • Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
  • Monitored and evaluated personnel performance to complete regular reviews, recommend advancement or address productivity concerns
  • Coordinated and maintained office organization to keep facilities efficient, organized and professional
  • Maintained computer and physical filing systems
  • Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current
  • Verified 17 salaried and hourly employee time cards to prepare accurate weekly payroll
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Quickbooks and MS Office
  • Sourced vendors for special project needs and negotiated contracts
  • Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance
  • Small Business Owner Operator
  • Fine Art Framing
  • Huntington Beach, CA
  • October 2008 to September 2017
  • Managed business finances, including paying vendors/suppliers for products services rendered
  • Prospected to obtain new accounts while maintaining relationships with existing accounts
  • Prepared income statements, balance sheets and projected cash flow
  • Solicited new business accounts by cold calling and networking
  • Established Quickbooks accounting system to reflect accurate financial records
  • Generated invoices upon receipt of billing information also tracked collection progress
  • Communicated with customers to identify and resolve outstanding payments
  • Managed inquiries from customers and vendors, responded to all correspondence
  • Made sure that products were produced on time while maintaining QC
  • Oversaw production process and managed production schedule
  • Responsible for achieving production requirements
  • Maintained friendly professional customer interactions at all times
  • Handled staffing, disputes, terminating employees while administering disciplinary procedures
  • Loan Processor, Escrow Assistant
  • Bankers Diversified Mortgage
  • Santa Ana, CA
  • April 2002 to October 2008
  • Originated, reviewed, processed, closed and administered customer loan proposals
  • Submitted loan applications to underwriter for verification and recommendations
  • Developed prospects for new loans by conducting cold calls weekly
  • Reviewed and edited loan agreements to ensure accuracy
  • Maintained strict confidentiality of bank records and client information
  • Recommended loan approvals and denials based on customer loan application reviews
  • Maintained friendly and professional customer interactions
  • Added new material to file records and created new records
  • Organized forms, made photocopies, filed records and prepared correspondence and reports
  • High School Diploma
  • Douglas High School
  • Minden, NV
This resume is created in 7 minutes.
Professional Overview

Goal-oriented Accountant Assistant adept in the identification and implementation of process improvements, including workflow enhancement and policy and procedure modifications. Offers key strengths in time management and communications across all level of employee, management, and clientele. As a bright, hard-working person, I enjoy working in a fast paced, highly motivating position where I can improve customer satisfaction while proactively expanding my knowledge, skills, and experience.

  • Microsoft Office Word, Excel
  • Team management
  • Meticulous attention to detail
  • Skilled multi-tasker
  • Client relations specialist
  • Conflict resolution techniques
  • Focused on customer satisfaction
  • Training and development
  • Exceptional customer service
  • Detail-oriented
Data Entry Assistant 02/2019 to 02/2019 Agon Management Group Vienna, VA
  • Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information
  • Verified and updated account information in company computer system
  • Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity
  • Identified and corrected data entry errors to prevent duplication across systems
Financial Aid Assistant 05/2018 to 02/2019 Northern Virginia Community College Manassas, VA
  • Reviewed student applications before submission
  • Kept families and students up to date on the status of applications
  • Coached students and families on appropriate financial aid plans and eligibility
  • Listened carefully to students complaints and ensured swift and effective resolution by taking appropriate action
  • Maintained confidentiality of Financial Aid records and students information
  • Fielded incoming phone calls from students and directed to corresponding department or individual for assistance
Shift Supervisor 01/2017 to 05/2017 Paradies Shops Dulles , VA
  • Managed morning rush of over 150 customers daily with efficient, levelheaded customer service.
  • Resolved customer disputes with tact and professionalism.
  • Greeted guests with a pleasant smile and superior customer service.
  • Maintained the highest standards of conduct and service.
  • Maintained clean and organized work-space, enabling coworkers to locate resources and product.
  • Adhered to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.
  • Trained entire staff of 5 baristas in new promotion program offerings and procedures.
  • Led regular stand-up meetings, events and continuous improvement projects with measurable goals.
Office Assistant 05/2016 to 10/2016 Fairfax County Health Department Reston, Virginia
  • Recorded and filed patient data and medical records.
  • Carefully reviewed medical records for accuracy and completion as required by insurance companies.
  • Strictly followed all federal and state guidelines for release of information.
  • Wrote clear and detailed clinical phone messages for physicians.
  • Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.
  • Maintained an organized logging system for tracking test results.
  • Carefully coded disease and injury diagnoses, acuity of care and procedures in an inpatient setting.
  • Completed registration quickly and cordially for all new patients.
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
Education and Training
Associate of Science: Accounting And Business Management 2019 Northern VA Community College Manassas
Awards and Honors

Generation Hope, Scholar 2016 - Present

Selected as recipient of competitive scholarship for high-achieving college students in the DMV. Participated in quality mentor-ship program with an emphasis on professional development and skills training


Women Giving Back - Sterling

Non-profit Organization


Quadrilingual Languages (Urdu, Punjabi, Hindi, English)

This resume is created in 7 minutes.

A dedicated and enthusiastic individual able to motivate teams to perform at their best in providing excellent service and developing ongoing, profitable client relationships

  • Energetic work attitude
  • Excellent communication skills
  • Adaptive team player
  • Self-motivated
  • Client relations  
  • Complaint handling and resolution
  • Account Management 
  • Opening/closing procedures
Commercial Escrow Processor
October 2015 to Current
Stewart Title Company Houston, TX


  • Collect and prepare information for the opening and closing of escrow orders   
  • Manage progress of title work and facilitate corrections or issues to help maintain a timely closing  
  • Communicate with customers regarding requirements and exceptions for issuance of title insurance policies
  • Provide outstanding service to principals, lenders and/or agents
  • Clear title reports, obtain pay-offs, prepare settlement statements
  • Order and follow up on HOA letters, bylaws, financials
  • Disburse files and verify receipt and accuracy of wires  
  • Maintain communication with Escrow Officer regarding status of the file
  • Assist business development by demonstrating the application of professional customer service and communication techniques
Business Group Paralegal
November 2012 to August 2014
Phelps Dunbar, LLP Baton Rouge, LA
  •  Assisted attorneys, lenders, builders/developers and real estate brokers by handling a wide variety of administrative functions requiring knowledge and application of title insurance processes
  • Assisted in closings and post-closing matters, including organizing and attending closings and preparing closing document packets in a timely and professional manner
  • Prepared and quality checked all documents from lenders and attorneys for accuracy
  • Prepared settlement sheet and balanced escrow files for multi-million dollar transactions prior to funding to ensure financial controls had been met
  • Responded to inquiries from borrowers, lenders and attorneys to resolve discrepancies
  • Tracked and managed progress on all open transactions assigned
  • Reviewed the quality and completeness of due diligence to ensure it complied with company standards for risk management approval
  • Tracked payment of invoices related to transactions assigned
  • Maintained a high degree of customer service with clients
Executive Legal Assistant & Office Manager
May 2009 to October 2012
Greg Rome, Attorney at Law Baton Rouge, LA
  • Prepared legal documents paying close attention to important dates such as prescription, abandonment, and discovery deadlines
  • Scheduled all appointments and maintained all court notices
  • Organized/Indexed files and prepared files for trial
  • Recruited clients through excellent referral skills during and after business hours
  • Promoted client retention through high-quality service and follow through
  • Coordinated and executed office relocation
  • Researched and implemented innovative solutions to simplify and maximize efficiency of the workplace, including updating all legal software
  • Maintained office inventory
  • Monitored, reduced and controlled office expenses
  • Hired and trained firm couriers 
  • Facilitated branding projects that included the development of a new website, new logo, firm T-shirts, and a more streamlined marketing approach
Bachelor of Science : Political Science, 2009 Louisiana State University Baton Rouge, Louisiana
This resume is created in 7 minutes.

Committed and motivated real estate professional. 


Strong desire to grow, learn, and help people achieve their real estate goals. 


30 years experience in the real estate industry: real estate sales, escrow, mortgage, and administration. 

  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Strong interpersonal skills
  • Professional and mature
  • Strong problem solver
  • Dedicated team player
Real Estate Agent and Real Estate Broker 11/1987 to 09/1994 ERA Don Nelson Co. Realtors Portland, OR Worked as a real estate sales agent for 6 years.  Worked as a Real Estate Broker/Assistant Office Manager for two years until the branch I was working for closed. 
Escrow Assistant 09/1994 to 06/1998 First American Title Portland , OR Worked as an escrow assistant in a branch office for a year. Worked as a floating escrow assistant for two years.  Worked as an escrow assistant in the commercial department for one year. 
Escrow Assistant and floating escrow officer 03/2000 to 07/2002 Pacific Northwest Title Portland, OR
Worked as an escrow assistant in a branch office for one year and then worked as a floating escrow assistant and escrow officer for one year.  
Filled in for office manager for 3 months while she was on maternity leave. 
Escrow Assistant 06/2002 to 08/2004 First American Title Insurance Company Vancouver, WA Worked as an escrow assistant in a busy office during the real estate boom.  Excelled at detailed oriented, time-sensitive tasks. 
Mortgage Broker 08/2004 to 05/2005 MBank Portland, OR Worked as a mortgage broker for both Washington and Oregon.
Real Estate Assistant 05/2005 to 07/2007 Prudential Real Estate Vancouver, WA

Worked as a licensed real estate assistant for Ron Patterson. 

Licensed Real Estate Assistant 07/2007 to 07/2014 Keller Williams Vancouver, WA Worked with Ron Patterson as a licensed real estate assistant. 
Licensed Real Estate Assistant 07/2014 to Current Premiere Property Group Vancouver, WA Working as a licensed real estate assistant for Ron Patterson. 
Education and Training
Real estate license. : Real Estate 1987 Real Estate School of Oregon Portland, OR, United States
Associate of Arts: General Studies 1991 Mount Hood Community College Gresham, OR Graduated with a 4.0. 
Real Estate Brokers License: Real Estate Broker 1992 Real Estate School of Oregon Portland, OR, United States
Real Estate Broker's License - WA: Real Estate 2005 Rockwell School of Real Estate Vancouver, WA
Bachelor of Science: Health and Wellness 2012 Kaplan University - Orlando Orlando, FL, United States Attended Kaplan University's online program. Graduated Summa Cum Laude. 
Master of Science: Public Health 2013 Kaplan University - Orlando Orlando, FL, United States Attended Kaplan University's online program.  Graduated with honors in distinction.  
  • Multnomah County Association of Realtors
  • Clark County Association of Realtors
  • National Association of Realtors