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Professional Summary
High-energy, confident professional with an infectious enthusiasm for new learning experiences. I am an experienced  supervisor and trainer, able to explain information clearly, recognize excellence in individuals, and inspire team members to achieve their potential while working toward common goals. 
Skills

Highly Enthusiastic 

Flexible Schedule 

Adaptability 

Computer skills 

Reliable 


Excellent Written And Verbal  Communication Skills

Ability To Multitask 

Open To New  Learning Experiences 

 

Work History
Supervisor Dream Swirls Frozen Yogurt - Goodyear, AZ 04/2016 - Current
As a Supervisor at Dream Swirls,  I ensure that each employee meets their requirements for each job role. I also am responsible for coaching new members of the team and helping them grow sufficiently. I am responsible for creating the schedule every week and putting in the orders for our supplies for the store every other week.
Education
High School Diploma Verrado High School - Buckeye, AZ 2017
This resume is created in 7 minutes.
Professional Summary
Results-oriented, strategic sales professional with 7 years in the sales and customer service Effectively exceed client's expectations with phone handle time and productivity Achieved top sales employee with highest captured rate Successfully supervised key projects to exceed corporate and customer satisfaction R
Experience
09/2017 to Current
IRS PTIN REPRESENTATIVE El Paso, TX
06/2014 to 01/2015
Floor Supervisor El Paso, TX
01/2013 to 09/2016
Car Wash Service Advisor El Paso, TX
  • Provided onsite training.
Education
2016
Associate of Science: Nutrition INSTITUTE OF INTEGRATIVE NUTRITION New York City, NY, United States Nutrition Holistic Nutrition Health Coach Certi*cation Member of IIN Ambassadors
Professional Affiliations
Founder of *gishlife Member of the Ambassador Network at IIN. Member of Espacio Vital Global Vision 8 . Client-focused sales Excel in fast pace environment
Skills
Coach
This resume is created in 7 minutes.
Summary
A dependable retail management professional with over years experience. Currently looking to combine skills and expertise within a position that welcomes motivation while simultaneously offering a supportive environment. Key Competencies * Proven success in leading teams and developing professional skills in others. * Create and maintain excellent relationships with clients and colleagues. * Clearly assess problems and suggest viable solutions to benefit all involved parties. * Skilled in handling all facets of operational management including customer service, financial control, sales, and inventory control. Core Skills * Operational Management * Client Relations * Project Management * Problem Resolution * Written/Verbal Communication * Inventory Control * Training/Skills Development * Visual Merchandizing * Purchasing/Negotiation * Marketing/Promotion Achievements * Played pivotal role in store achieving $1.8 million in revenue. * Achieved double digit increase over goal figures 3 consecutive years. * Recognized for being one of the only store in the district to be in the top 3 for sales, loss prevention, and customer service. * Proficient in Marinating low shrink results (between .04 and .06 %) while store manager.
Highlights
  • Knowledge of Sage
  • Peachtree proficiency
  • Expert in customer relations
  • Excellent managerial techniques
  • Effective time management
  • Strong communication skills
  • Complex problem solving
Accomplishments
Researched and resolved billing problems that had been previously missed.Sales
    Customer Service
      Leadership
        Leadership
        • Served as key contributing member to Leadership team.
      • Served as key contributing member to Leadership team.
    • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
  • Consistently generated additional revenue through skilled sales techniques.
Experience
Accounting Manager
February 2015 to Current
National Graphics Inc. North Branford, CT Renegotiated payment terms with dozens of suppliers. Calculated figures such as discounts, percentage allocations and credits. Reduced time and costs and increased efficiency by introducing new accounting procedures. Opened and assigned new client accounts. Coordinated approval processes of all accounts payable invoices. Researched and resolved billing and invoice problems. Analyzed program data to assist in strategic decision-making. Determined customer needs. Forecasted needs and adjusted future plans. Designed promotional materials.
General Manager
February 2011 to February 2015
Shoreline Fitness
  • Completed all facets of management including all customer service/ client services, scheduling, controlling payroll and operating expenses, staff training, daily monitoring of numbers and awareness of goal.
Co-Manager
January 2009 to January 2011
Express Design Group
  • Completed all facets of retail store management including customer service, training, scheduling, visual merchandising, controlling payroll and operating expenses, inventory control, daily monitoring of store numbers and paperwork, and employee supervision.
Store Manager
April 2007 to February 2009
Puma North America Clinton, Connecticut
  • Completed all facets of retail store management including customer service, training, scheduling, visual merchandising, controlling payroll and operating expenses, inventory control, daily monitoring of store numbers and paperwork, and employee supervision.
Supervisor
February 2007 to April 2007
Puma North America Clinton, Connecticut
  • Completed all facets of retail store management including customer service, training, scheduling, visual merchandising, controlling payroll and operating expenses, inventory control, daily monitoring of store numbers and paperwork, and employee supervision.
Assistant Manager
January 2006 to January 2007
Aeropostale Clinton, Connecticut
  • Completed all facets of retail store management including customer service, training, scheduling, visual merchandising, controlling payroll and operating expenses, inventory control, daily monitoring of store numbers and paperwork, and employee supervision.
Store Manager
January 2004 to January 2006
Phillips Van Heusen Clinton, Connecticut
  • Performed all facets of retail store management including customer service, recruiting, training, controlling payroll and operating expenses, inventory control, visual merchandising, daily monitoring of store numbers and paperwork and employee supervision.
Assistant Manager
January 1999 to January 2004
Phillips Van Heusen Clinton, Connecticut
  • Completed all general management duties including scheduling, personnel development, inventory control, recruiting, and training, daily monitoring of store numbers and paperwork.
Floor Supervisor
January 1998 to January 1999
Phillips Van Heusen Clinton, Connecticut
  • Performed all general management duties including customer service, cash handling, inventory control, visual merchandising, and opening / closing of the store.
Office Supply Manager
January 1996 to January 1998
Old Saybrook, Connecticut
  • Performed all general management duties including customer service, cash handling, inventory control, displaying of merchandise, purchasing and vendor negotiations.
This resume is created in 7 minutes.
Summary
 Highly enthusiastic National Guard Service member and customer service professional with years client interface experience. Looking for an opportunity to secure a position in a renowned organization to utilize skills and proficiency.
 

Skills
  • Strong organizational skills
  • Strong supervisory skills
  • Data entry
  • Adaptive team player
  • Energetic work attitude
  • Microsoft Word and Windows
Work Experience
C&W Services Boston, MA Disinfectant Technician 01/2016 to 12/2016
  • Provided cleaning services to local pharmaceutical giant
  • Performed tasks associated with housekeeping and sanitizing all lab spaces
  • Used a variety of associated sanitizers and chemicals to clean environment/room
C J Enterprises LLC Boston, MA Administrative Aide 02/2008 to 02/2013
  • Collected information and conducted research for background proposals
  • Assisted in preparation for meetings and presentations
  • Performed general office duties: maintained calendar, filed, operated office machines
  • Provided outstanding customer service
Geo Labs Braintree, MA Log In Technician 02/2007 to 02/2008
  • Entered data into various systems and documented client information into Lim system, Log book
  • Prepared Courier's schedule
  • Provided customer with product information
  • Processed orders for delivery
Radisson Worldgate Resort Kissimmee, FL Housekeeping Assistant Manager 02/2007 to 02/2007
  • Assisted with staff schedules
  • Kept track of inventory and ordered new supplies as needed
  • Monitored employees to ensure completion of daily work assignments
  • Distributed pay checks and made sure employees signed for them
  • Maintained professional atmosphere to ensure customer satisfaction
Radisson Hotel Boston, MA Housekeeping Floor Supervisor 02/2004 to 02/2005
  • Trained new personnel
  • Conducted inspections to determine hotel's overall level of cleanliness
  • Prepared housekeeping for opening and closing daily
  • Monitored work crews and directed activities
Parents in a Pinch Boston, MA Child Care Specialist 02/1999 to 02/2003
  • Monitored children and ensured their safety
  • Coordinated children's outdoor field trips and indoor activities.
  • Completed a daily report for the parents
  • Provided children with one to one and group interaction
  • Cooked and prepared meals daily adhering to nutritional guidelines
Educational Background
GED 2013 Somerville, MA
This resume is created in 7 minutes.
Summary
Dedicated and skilled LPN of 7 years with a broad range of healthcare experience. Combine clinical expertise and business acumen to align with medical goals. Hardworking and energetic. Flexible,adapting easily to change of environment and work schedule. Maintain critical thinking skills essential to providing competent and dignified patient care. Personable with a positive attitude. Interface effectively with patients, families, and nursing staff.
Skills
  • Patient/family education 
  • Assessments/Care plan development
  •  Computer Proficiency
  • Turnaround management
  • Patient satisfaction
  • Staff training/Development
  • Pain Management Nursing
  • Wound care
  • Catheter insertion
  • Ventilator care
  • NG/Peg tube care
  • Med surgical Nursing
  • Oxygen therapy
  • Tracheotomy care
Experience
The Bristal Assisted Living Reflections Director 11/2017 to Current
  • Supervise all healthcare personnel to include hiring, training, evaluating and counseling within established policies and procedures.
  • Maintain medical charting and required documentation under scope state regulatory guide lines for appropriate licensing and corporate policies.
  • Serve as the department representative and coordinator of the Quality Assurance program for nursing services.
  • Assess residents for change in level of care and coordinate billing for that level of care.
  • Provide intervention to respond to emergencies and concerns.
Atria Senior Living Nursing Supervisor 01/2017 to 11/2017
  • Provide ongoing leadership to internal staffing registry.
  • Develop and implement nursing care plans.
  • Improved patient satisfaction scores through care team improvement.
  • Establish and maintain a medication system which adheres to state, federal and company laws, regulations and guidelines.
  • Operate the Resident Services Department within budget and according to Atria's policies, procedures and standards.
  • Complete daily Quality Enhancement reviews to ascertain if the department is meeting state regulations and atria policies.
  • Provide training and orientation to new assisted living staff members and ongoing training to current staff members.
Highland Care Center Charge nurse/Floor supervisor 11/2015 to 02/2017
  • Liaison between patients and physicians to address problems requiring immediate and long term resolve.
  • Intravenous care and management.
  • Administer medications as allowed per state specific guidelines.
  • Perform assessments to determine resident needs and establish appropriate service plans.

Carillon Nursing and Rehabilitation Center Charge Nurse/Floor Supervisor 07/2013 to 12/2016
  • Rapid recognition of and response to changes in patient condition.
  • Oxygen therapy and management.
  • Continuous tracheotomy, gastronomy and stoma care.
  • Act as a contact for issues related to resident care within facility.
Long Island Care Center Floor supervisor 01/2012 to 10/2013
  • Administered injections and given medicinal intakes.
  • Administration of tracheotomy, gastronomy, stoma care and enteral feedings.
  • Daily application of wound dressings.
Helpful Hand Agency Field Nurse 08/2010 to 01/2012
  • Psychiatric and mental health care experience.
  • Implement nursing care plans and maintain medical records.
  • Ensure open lines of communication and accurate charting procedures.
Education and Training
Bachelor of Science: Nursing 2019 Helene Fuld College Of Nursing, New York, NY, USA
This resume is created in 7 minutes.
Summary
Dedicated and focused customer service professional who consistently accomplish objectives through organizational skills an the ability to complete multiple tasks simultaneously. Professional with strong communication skills, attention to detail, and confidential matters.  Highly motivated, seeking challenging position to exercise my administrative and customer service experience.
Highlights
  • Strong communication skills  
  • Proficient in Excel and Microsoft Office
  • Excellent multi-tasker 
  • Customer service
  • Time management
  • Organized
  • Inventory control procedures 
  • Detail-oriented
Technical Skills
  • 60 hours of clinical experience
  • EKG training
  • Phlebotomy training 
  • Nursing Assistant and Home Health Aide Training
Experience
ISS Representative - Warehouse Associate Sep 2014 to Current
Amazon Ruskin, Florida
  • Supervise eighty associates and ensured the department ran smoothly
  • Monitor incoming and outgoing shipments for accuracy.  Assure merchandise is shipped to the vendors and customers on time.
  • Correspond with vendors and customers about merchandise we have in the warehouse.
  • Resolve customer questions, issues and complaints regarding damaged/broken merchandise or items that don't match the catalog's description.
  • Provide information to vendors on items that were received wrong, missing products or the suppliers description is not accurate or 
  • Coach associates on proper safety and productivity. 
Assistant Manager Apr 2007 to Aug 2008
Dollar Tree Spring hill Florida
  • Oversaw a minimum of three to five associates to ensure they provided excellent customer service. Monitored the associates during the check out process, to make sure the customers where assisted in a timely manner.
  • Prepared standard operating procedures. Which included opening and closing the store, counting the registers, deposits and monitoring bank statements.
  • Addressed customer inquiries and resolved complaints.
  • Contributed to merchandising ideas and setting displays.
  • Stocked and restocked inventory when shipments were received.
  • Kept the store organized and clean. 
Floor Supervisor May 2005 to Mar 2006
Catherine's Clearwater, Florida
  • Supervised a store with three to five associates to ensure we delivered excellent customer service by greeting and assisting each customer.
  • Set ADs and displays for sales.
  • Monitored and reported monthly and weekly productivity.
  • Maintained daily record of all transactions, counted the registers, prepared and made the deposits.
  • Oversaw the stocking of shelves and setting the displays.