Merchandiser resume examples

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Skillful Merchandiser resume

Yanet Aguilar
Summary

High-achieving Sales Associate offering an extensive background in customer service, sales, client relations, and merchandising. Self-directed and self-motivated team player who also works well independently.

Skills
  • Cash handling accuracy
  • Excellent multi-task
  • Excellent Customer service
  • Phone Etiquette
  • Team player 
  • Superior organization skills
  • Inventory control procedures
  • Reliable and dependable
  • Detail-oriented
  • Backroom locator
  • Merchandising  & stocking
  • Food safety certify
  • Supervisory skills
  • Clerical skills
Accomplishments


  • Supervised team of 25  staff members.
  • Won 1st price for jewelry sales of all district stores competition .
  • Leaded front-end checkouts team and successfully exceeded sales metrics .
  • Named “Employee of the month” and "Employee Star" recognition  of excellent job performance and dedication to customer service.
  • Displayed a positive, helpful attitude on a daily basis that was praised by customers and employers alike.


Experience
Sales Associate / Ross Stores Inc. - Los Angeles, CA 01/2019 - Current
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
  • Provided every customer with professional and polite support for sales and service needs
  • Generated brand awareness and positive product impressions to increase sales
  • Followed all company policies, rules and procedures to promote company goals and ensure safety
  • Stocked, replenished and organized inventory, completing task in a fast pace environment
  • Maintain fitting room clean and organized racks for everyday production
  • Assisted customers based on currently available product, promotional and policy information
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate
Bakery Hostess / Du-par's Restaurant And Bakery - Los Angeles, CA 12/2018 - 04/2019
  • Provided excellent customer service to foster satisfaction and loyalty
  • Managed cash till, secured extra cash and processed credit, debit and check payments to complete customer orders
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience
  • Greeted incoming patrons, offered menu advice and documented order details and special preferences
  • Arranged baked goods in attractive displays inside bakery cases to increase sales
  • Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth and efficient during high-volume periods
  • Listened to guests to understand needs and help each person select optimal products and services
  • Answered telephone to provide establishment information and take party reservations and bakery orders
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests
  • Assisted servers with table settings and beverage refills during busy periods
Jewelry associate /soft lines merchandiser / Kmart - Los Angeles, CA 09/2011 - 11/2018
  • Answered customers' questions and addressed problems and complaints in person and via phone. 
  • Educated customers on product and service offerings.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Maintained visually appealing and effective displays for jewelry, accessories departments and other areas of store as needed.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Performed assigned projects and completed checklists in an efficient and accurate manner.
  • Drove sales through suggestive selling and by promoting add-on purchases.
  • Prevented store losses by utilizing awareness, attention to detail and integrity.
  • Courteously greeted customers and efficiently processed transactions within busy, fast-pace retail environments.
  • Assisted with store stocking, setting up floor-sets and operation/closing procedures.
Counter Person / MUMA Restaurant - los Angeles, CA 08/2009 - 08/2011
  • Supported kitchen team in food preparation when needed.
  • Resolved customer complaints and fostered customer retention and loyalty.
  • Processed order transactions  online, via phone, including debit/credit and cash operations .
  • Adhered to food service sanitation guidelines and standards.
  • Delivered top quality customer service in a professional manner while managing multiple tasks.
  • Cleaned and sanitized surfaces and equipment per company standards.
  • Performed store opening/closing duties, including counting cash drawers and checking all equipment for proper functioning.
  • Coached  team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Trained all staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Communicated with vendors , business partners and health department inspectors as needed.
Cash Service Representative / Bank of America - Los Angeles, CA 09/2008 - 06/2009
  • Supported office operations, managed client correspondence, ensured record tracking and handled internal communications. 
  • Processing  customer's  ATM deposits in a fast pace environment ,providing the best internal customer service.
  • Performed large amounts of cash handling using jet scan and sharp calculator to balance each transaction, and verifying the currency received.
  • Collaborated and devoted my self  to meet the company's goals.
  • Monitored and tracked securities transactions, fund transfers, margin accounts .
Education and Training
Los Angeles City College - - Los Angeles, CA, 90029 Liberal Arts
Computer Educational Institute - Los Angeles, CA 2003 certificate office specialist: Office clerk
Hollywood High School - Los Angeles, CA 2001 HS Diploma
References

Upon Request

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Job-winning Merchandiser resume

Maricriz Recinos
Professional Summary

A former sales associate with 7+ years in customer service, and now a NCCT Certified Medical Assistant who is excited to be part of the healthcare team. Detail-oriented with strong clinical skills and well versed in all facts of patient care, with 2 years of experience in delivering care to diverse populations.

Skills
  • Patient and family focused
  • EKG experience
  • Immunization administration(adult and pediatric patients)
  • POC test: Hemoglobin, Lead, Rapid strep, UA, and HCG test
  • Preparing specimens and samples for lab testing
  • PPD placements
  • Medical terminology and basic anatomy
  • Experience with EHR: Epic, NextGen and eClinicalworks
  • Proficiency using immunization registry CAIR
  • Certified in Basic Life Support(BLS)
  • NCCT certified
  • Sutures and staples removal
  • Bilingual: English and Spanish
Work History
Medical Assistant, 12/2019 to Current
 Palo Alto Medical Foundation – Palo Alto, CA
  • Rooming pediatric and adult patients.
  • Administering vaccines as ordered by provider
  • Ear lavage
  • Documenting in EPIC
  • Cleaning and stocking exam rooms
  • Setting up for procedures: Pap smears, Implanon
Medical Assistant, 09/2018 to 12/2019
 San Mateo Medical Center – San Mateo, CA
  • Surgical Specialties: Assist in Urology, Podiatry, Dermatology, General surgery, Orthopedics and wound care clinic.
  • Took and documented patients vitals such as height and weight, BP, HR, O2, and temperature.
  • Escorted patients to the exam room and prepared them for the physicians
  • Assisted in other departments when needed
  • Perform dressing change, place unna boots, and suture/staples removal
  • Documented in EHR: eClinicalworks
Medical Assistant, 01/2018 to 09/2018
 Gardner Packard Children's Health Center – Atherton, CA
  • Escorted patients to examination rooms and prepared them for the physicians exams.
  • Took and documented pediatric patients vitals such as blood pressure, pulse, O2 and temperature
  • Screened patients for vision and hearing
  • Maintained and calibrated lab instruments and equipments
  • Performed EKGs
  • Administered injections to pediatric patients
  • Performed Hemoglobin and Lead test as ordered by the physician
Sales/Clerical Associate, 05/2016 to 12/2017
 Orchard Supply Hardware – San Carlos, CA
  • Sales in Patio furniture and Barbecues
  • Guided customers in choosing items that reflected personal style and shape
  • Increased purchase totals by recommending additional items
  • Stocking and front facing items
  • Balanced registers and made daily deposits. File and scan documents into the computer
Sales Support, 07/2015 to 04/2016
 Sears – San Mateo, CA
  • Consulted with customers on the latest styles and trends
  • Marked down clearance items with updated new discounted price
  • Completed floor replenishment to guarantee size availability and promoted customer satisfaction
  • Cleaned and sorted out the fitting rooms
  • Cashiered when needed
Merchandiser, 11/2012 to 03/2014
 Marshall's – Redwood City, CA
  • Picked up merchandise from the floors and fitting rooms
  • Sized correctly and made sure all sizes were available on the floors
  • Maintained friendly and professional customer interactions
  • Worked on other department go backs and sorted them accordingly to the locations
Education
High School Diploma: 2017
 Sequoia District Adult School - Menlo Park, CA
Certificate: Medical Assistant, 2017
 Jobtrain - Menlo Park, CA

Externship 160 hours: Stanford Chest Clinic, Palo Alto CA
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Experienced Merchandiser resume

Tracia Wright
Summary
Dedicated customer service representative,motivated to maintain customer satisfaction and contribute to company success.Proven ability to establish rapport clients and exceed sales driven,with strong time management. prioritization abilities.
Highlights
  • Customer service skills
  • Honestly
  • Reliability
  • Inbound/Outbound calls
  • Solid skill at  registration procedures
  • Following up clients
  • Ability to multitask
  • Attention to detail
  • Organization and planning
  • Problem/solving
  • Teamwork 
  • Attentive
  • Computer literate
Experience
Merchandiser / Select A Service - Portland, Maine 08/2018 - Current
  • Written, verbal and interpersonal communication skills
  • Ability to take initiative and work without constant supervision
  • Plan and collaborate with vendors and distributors to ensure prices and quantities.
  • Track inventory; stock and restock merchandise
    Anticipate and maximize customer interest, reaction, and expectations
  • Analyze target demographics, regional needs, and market size
  • Collaborate with financial team to plan and ensure budget needs; forecast sales and profits
  • Maintain solid relationships between team members, vendors, channel partners, and distributors
  • Collaborate with plan-o-gram teams to create, build, and display merchandise
    Implement plan-o-grams; take photos of process for comparison
  • Maximize profitability with engaging signage and campaigns
  • Create campaigns that are creative and on-trend
  • Resolve issues presented by audits and maintain standards set in contract agreements
  • Analyze market trends, needs of stores/distributors, customer patterns, and industry competition to enhance sales
  • Develop strategies to highlight promotions, price changes, clearance, and holiday/seasonal needs
Production Technician / Enercon - Gray, ME 04/2018 - 07/2018
  • Strong experience in electronics assembly, PCB assembly and repair
  • Thorough knowledge to recognize electronic components, related symbols and polarities
  • Ability to read simple schematic and logic diagrams, resistor color codes, wire lists and loading diagrams.
  • Familiarity with connector and wire lug crimping tools
  • Works from assembly instructions, parts lists, wire lists, diagrams, verbal instructions, and notes to assemble, wire and install a wide variety of components.
  • Proficient in basic assembly procedures using hand tools and soldering equipment
  • Exceptional knowledge of electronic assembly
  • Ability to read blueprints, process sheets, and other related documentation 
  • Ability to utilize various tools such as Vernier's, microscopes, and gauges for assembly
  • Follow written processes and possible rework instructions to complete product through several stages of manufacturing.
  • Move material / product to different operations as required
  • Periodically assists in other production areas at the discretion of the Unit Manager or Supervisor.
  • Perform electrical/electronic and mechanical assembly tasks working as a member of an assembly team as assigned.
  • Fills out and maintains necessary paperwork. Ensures paperwork is compliant with quality instructions and manufacturing job instructions.
  • Strong basic math skills, including ability to use calculator, and basic computer skills.
Customer Service Rep / Strolid - North Andover, MA 03/2016 - 03/2017
  • Strong focus on good customer service delivery
  • Solid skill at  registration procedures.
  • Telephone and communication abilities.
  • Effectively exceeded sales goals by presenting company products and services to current and potential clients
  • Developed and maintained sales material and current product knowledge
  • Up selling to customers and increasing margins and brand loyalty
  • Prepared a variety of status reports, including activity closings, follow-ups, and adherence to goals
  • Demonstrated ability to interact and maintain effective working team relationships with company employees, and supportive departments
  • Used consultative sales techniques to assist our customers in one phone call.
  • 100 plus calls per shift duration.
  • handle customer inquiries both telephonically and by email.
  • manage and resolve customer complaints.
  • provide customers with product and service information.
  • enter new customer information into system.
  • document all call information according to standard operating procedures.
  • contact businesses or private individuals by phone.
  • deliver prepared sales scripts to persuade potential customers to purchase a 
  • product or service.
Over night stocker / Walmart - Avon, MA 02/2015 - 03/2016
  •  Deal with incoming stock deliveries during the night by assisting in unloading trucks
  • Sort out received items and make piles according to types of materials Transport freight to the sales floors after sorting and ensuring that sufficient quantity has been delivered
  •  Ensure that any excess materials are placed in storage rooms
  •  Handle stock inventory and make sure that it is accurate by rechecking it • Ensure that items are marked properly before they are sent to the sales floors
  •  Place price tags on items and ensure that bar codes are correctly placed
  •  Stock shelves with items by making sure that items are brought forward • Clean and dust items and shelves
  •  Follow company rules and protocols governing top product placement activities
  •  Assist customers shopping during night hours by providing them with product information
  •  Accompany customers to required shelves and provide them with price and expiry information
  •  Ensure that no damaged or expired items are placed on shelves
  • Gather shopping carts and baskets and ensure that they are in good working order
  •  Report any damages to shelves, carts or baskets to the supervisor on immediate basis
Personal Banker / Chase Bank - Houston, TX 10/2014 - 10/2015
  • Assured compliance with all bank Policies and Procedures Provided
  • broad base financial and credit services with goal of earning 100% of their business Counseled clients to find a need to Cross Sell bank products and services by asking open ended question
  • Managed client portfolio, services relationships and cross-sells all products and services Demonstrated strong knowledge in all consumer credit options with the client
  • Processed safe deposit box and loan payments
  • Opened new customer accounts and closed existing accounts at customer request
  • Provided customer assistance with balance detail and other inquiries •Oversaw processing of night deposit bags
  • Referred customers to appropriate financial services and products as required
  • Handled all customer complaints and issues with high professional courtesy. Cashed checks and processed deposits upon balance and signature verifications
Cashier/Sales / Walgreens - Houston, TX 01/2013 - 10/2014
  •  Exceed the standards of customer service experience by maintaining a friendly and customer focused approach
  •  Promote organization's programs such as warranty sales, score-card, and private label credit card alike
  •  Maintain and imparted knowledge of cashiering procedures
  •  Greet customers as they arrive and direct them to merchandise they need
  •  Assist customers with buying decisions
  •  Operate cash register and adding machine in order to manage cash for sold items
  •  Calculate discounts as appropriate
  •  Tag items for price and expiry date
  • Stock items when required
  • •Balance all transaction at the end of the day for cash reconciliation
Education
Sharpstown High School - - Houston, TX, USA 2013 High School Diploma: HSD
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