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Professional Summary
  • Front Desk Lead with background in fine dining and the hospitality industry seeks a position in an upscale hotel.
  • Accommodating Hotel Concierge possessing in-depth-knowledge of the Seattle area. Proactive in helping guests choose the finest dining and entertainment options that Seattle has to offer. I am very excited to learn about the Bellevue area and be able to help the guests in a similar fashion that I have been doing in Seattle.
  • Courteous Front Desk Agent adept at balancing multiple tasks and priorities seamlessly while delivering the highest level of customer service. Over 18 months in the hospitality industry.
  • Promoted to Front Desk Lead after only 4 months of employment.
  • Adaptability and responsiveness
  • Staff training
  • Inventory management systems
  • Guest services
  • Reservations and booking system experience
  • Courteous and helpful
  • Luxury guest services
  • Advanced Fosse skills
  • People-oriented
  • Excellent work ethic
  • Cash handling and management
  • Strong conflict resolution skills
  • Active listening skills
  • General knowledge of computer software
  • Retail sales experience
  • Skillful menu development
Work History
Restaurant Server, 11/2013 to 04/2016
Caspian Bellevue Bellevue, WA
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Assertively upsold alcoholic beverages, appetizers and desserts.
  • Delivered quality service by providing a warm and welcoming environment.
  • Maintained complete knowledge of restaurant menu, including daily specials.
  • Quickly set up and cleared tables and stocked all service stations.
  • Maintained high standards of cleanliness and sanitation.
  • Precisely described menu items and special offerings and appropriately identified wine pairings.
Mobile Sales Consultant, 11/2014 to 02/2015
Best Buy Bellevue, WA
  • Increased sales volume and was the top seller in the department for 3 months in a row.
  • Quoted prices, credit terms and other bid specifications.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Met existing customers to review current services and expand sales opportunities.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Front Desk Lead, 04/2016 to Current
SpringHill Suites by Marriott Seattle Downtown/South Lake Union Seattle, WA
  • Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Computed bills, collected payments and made change for guests.
  • Made and confirmed reservations.
  • Greeted and registered guests and issued keys.
  • Recommended top dining and entertainment options for guests in the Downtown Seattle area.
  • Promoted the hotel brand's loyalty scheme through Enrolling guests into the Marriott Rewards program.
  • Updated team members about changes in hotel products, services, pricing and policies.
  • Greeted and welcomed all hotel guests with a smile.
  • Recruited and trained more than 8 new members of the guest service team.
Associate of Arts: Business, 2017
Shoreline Community College - Shoreline, WA
BBA: 2019
Eastern Washington University - Bellevue, WA
I am planning to start my Bachelor Program at Eastern Washington University in Bellevue, WA. 
This resume is created in 7 minutes.
Professional Summary
To obtain a challenging position in which I will be able to diligently use my knowledge, skills, and abilities to the benefit of your company, and my professional growth. 
  • Proficient in Yardi, Onesite, Bluemoon and MS Office
  • Fluent in English and Spanish
  • Marketing and Networking
  • Results-oriented
  • Tenant issue resolution
  • Customer-oriented
Work History
  • Assistant Property Manager
  • ZRS Management
  • Coral Gables, FL
  • October 2016 to Current
  • Managed 120 unit luxury rental community, The Residences at Merrick Park ; Key achievements: Zero rent delinquency rate each month; maintained 96% average occupancy rate
  • Manage 237 unit luxury rental community, Milagro Coral Gables with new ownership and management takeover from Greystar to ZRS; Key achievements: Zero rent delinquency rate each month; Increased occupancy from 91% to 95% in one week
  • Maintain original leases and renewals for the management office. Monitor renewals. Distribute and follow-up on renewal notices.
  • Execute weekly owner reports and all end of month reporting 
  • Resolve resident issues and concerns
  • Efficient and timely processing of all other required administrative forms, reports and related information.
  • Create key marketing activities to acquire and retain prospective residents through outreach marketing, email campaigns, events, affiliate marketing, and social media.
  • Organize monthly resident events to help build and maintain good resident relationships
  • Ensure that all invoices received from the properties are approved, entered and paid within a timely manner.
  • Accept rental payments and post rents. Record monies collected and prepare bank deposit slips on an on-going basis.
  • Make certain all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis. 
  • Toured the property with prospective tenants and provided a wealth of information in regards to its key features.
  • Solutions Specialist
  • Verizon
  • Tallahassee, FL
  • September 2014 to July 2016
  • Ensure that customers leave the store with the best solution for their needs. 
  • Schedule and facilitate wireless workshops 
  • Quickly and completely resolve customer issues 
  • Process customer transactions
  • Train staff on new systems and products 
  • Build customer relationships by providing excellent customer service
  • Take in inventory and handled store merchandising 
  • Bank Teller
  • Citibank
  • Key Biscayne, FL
  • August 2012 to August 2013
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Organized, stocked and maintained the teller window area.
  • Sold cashier's checks, traveler's checks and money orders.
  • Executed wire transfers, stop payments and account transfers.
  • Processed exchange and foreign currency.
  • Answered inquiries on banking products including checking, savings, loans and lines of credit.
  • Maintained friendly and professional customer interactions.
  • Scheduled staffing for the branch
  • Managed control of the vault and ATMs
  • Mobile Sales Consultant
  • Best Buy
  • Miami, FL
  • June 2011 to August 2012
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Sold cell phone plans from over 8 different cellphone companies
  • Maintained working knowledge of new technology
  • Trained New Employees
  • Achieved top sales in the department
  • Managed inventory and merchandising
  • Scheduled staffing for the department 
  • Ensured an excellent experience by providing top tier customer service 
  • High School Diploma
  • South Miami Senior High School
  • Miami, FL
  • 2011
  • Bachelor of Arts - Marketing
  • Florida International University
  • Miami, FL
  • Current
This resume is created in 7 minutes.

Licensed Financial Advisor,in the financial services business, for 8 years. Experienced in cultivating new business and servicing existing clients. Has worked in Call Center environment providing customer service in high call volume settings. Skilled in call center operations with strong multitasking, problem solving and time management abilities.

  • Active Property and Casualty Insurance License with the Pennsylvania Department of Insurance
  • Complaint handling and resolution
  • Excellent communication skills
  • Retirement planning

  • Cold calling

  • Self-motivated

  • In-depth knowledge of markets and relationships
  • Series 6 & 63
  • Life Accident & Licensed
  • Property & Casualty Licensed
09/2011 to Current
Independent Financial Advisor Adamski Financial Services East Greenville, PA
  • Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage.
  • Presented and clearly explained insurance policy options to clients based on their needs and goals.
  • Researched coverage and premium options and supplied clients with the best coverage available.
  • Pursued continuing education and training programs to continue professional development.
08/2008 to Current
Mobile Sales Consultant Best Buy Stores Quakertown, PA
  • Consistently met and exceeded department expectations for productivity and accuracy levels.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Participated in various incentive programs and contests designed to support achievement of production goals.
  • Responded to all customer inquiries thoroughly and professionally.
08/2013 to 12/2014
Customer Service Representative Manpower Temp Service/Corporate Call Center/Highmark Blue Bell, PA
  • Presented and clearly explained health insurance policy options to clients based on their needs and goals.
  • Effectively managed a high-volume of inbound and outbound customer calls.
  • Gathered and verified all required customer information for tracking purposes.
  • Defused volatile customer situations calmly and courteously.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
03/2007 to 09/2011
Financial Advisor Metlife/ New England Financial Bethlehem, PA
  • Called 400 warm leads each week to expand client base.
  • Promoted agency products to customers in person, on the telephone and in writing.
  • Called 50 lapsed customers each week to inquire about continuing needs.
  • Presented and clearly explained insurance policy options to clients based on their needs and goals.
Bachelor of Arts: Finance Strayer University Allentown, PA, USA
  • Currently taking online courses to obtain Bachelors Degree in Finance.
  • Expected Graduation date is May 2016
  • Strong Sales Skills w/ Multitasking ability
  • Efficient time management skill
  • Strong ability to ask probing questions to determine needs
This resume is created in 7 minutes.
Professional Summary

Dependable, reliable, hardworking and highly motivated Clinical Medical Assistant with administrative and clinical training. Able to work in a fast-paced environment handling patient charts, administering medications, vital signs and insurance verification. Established record of creating positive rapport with patients and peers, and focused on quality patient care. Seeking a full time or part time position at a medical office or facility.

  • AED/BLS/CPR Certification through American Heart Association
  • Workplace Blood Borne Pathogens through National Safety Compliance
Skill Highlights
  • Charting knowledge
  • Documentation procedures
  • Calm and level-headed under duress
  • Quick problem solver
  • Medical terminology
  • Reliable transportation
  • Healthcare billing
  • Clinical training
  • Medical instrument sterilization
  • Flow sheet charting
  • Chart preparation
  • CPT-4/ICD-10 Coding
  • ABCs of Filing
  • EKG
  • Suture removal
  • Ear drainage
  • Drug administration trained
  • HIPAA/OSHA Compliance
  • Medical Assisting
  • Strong medical ethic
  • Strong clinical judgment
  • Problem resolution ability
  • Snellen Chart
  • Computerized charting
  • Enthusiastic caregiver
  • Vital Signs
  • EMR
  • Venipuncture
  • Hematocrits
  • Urinalysis
  • Specimen Collection
  • Tray Set-ups
  • Injections
  • Patient/Family focused
  • Wound cleaning/care
  • Abides by infection control standards
Professional Experience
Advanced Pain Management October 2016 to November 2016 Clinical Medical Assistant
Lancaster, CA
  • Completed 160 Extern hours
  • Answered busy multi-line phones, scheduled patient procedures, handled cash payments and posted,
  • Billing and coding, itemized billing statements, UB and HICFA forms
  • Patient vitals and spot UA
Best Buy November 2012 to Current Mobile Sales Consultant
Palmdale, CA
  • Exceptional customer service
  • Provide customers with expert advice and knowledge on products
Spectacle by John Revelator April 2014 to October 2014 Retail
  • Manager, Trained interns, balanced register
  • Exceptional customer service
Renaissance Center for the Arts May 2013 to November 2014 Administrative Assistant
  • Exceptional customer service
  • Clerical duties, Scheduled classes and appointments
Education and Training
High Desert Medical College 2016 Clinical Medical Assisting Lancaster, CA
  • Academic Excellence Award
  • Perfect Attendance Award
Antelope Valley High School 2010 High School Diploma: General Education Lancaster, CA