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Professional Summary

Dedicated, action-oriented and results-focused professional with 15 years of educational management experience with several years focused on instructional development, project management and evaluation. 

Experience
09/2018 to Current
Regional Director Catapult Learning － Midwest
  • Maintained all area contract management as well as renewals. 
  • Constructed and implemented the terms and conditions of all contracts as well as proposals for all programming. 
  • Preserved and strengthened key relationships needed for renewal of all programs and key initiatives.
  • Communicated regularly and effectively with representatives of the schools and the districts served across Illinois and Indiana.
  • Worked to obtain new clients and contracts across territories. 
  • Developed strategic plan for optimal growth for the region. 
  • Oversaw performance and effectiveness as team lead to assure that goals are attained for all programs and contracts. 
  • Managed recruitment, selection, evaluation, retention, as well as  termination of staff. 
  • Assured that staff had the ability to demonstrate appropriate skills, ability and training to meet the demands of contracted program.
  • Responsible for staff development and performance management.
  • Acted as a role model for establishing appropriate positive morale and attitude toward work and organization.
06/2017 to 09/2018
Director of Professional Development, Chicago Catapult Learning － Chicago, IL
  • Sold, implemented and operated over $1 Million dollars in new business for Public and Non-public schools throughout the Midwest Region. 
  • Recipient of the Catapult Learning Core Value Award. 
  • Identified professional development needs and created plans based on school analysis. 
  • Created strategic partnerships at the District and school level. 
  • Developed comprehensive communication plans to help create Sustainability for key stakeholders. 
  • Evaluated the impact of professional development programs across District initiatives.
  • Continuously offered programs as well as professional development  in response to feedback, assessments and strategic planning.
  • Managed and executed programs and initiatives throughout the Midwest Region.
  • Collaborated with other departments to develop, implement, and monitor professional development that incorporated desired outcomes. 
  • Received the Catapult Learning FY18 Core Values award for Accountability.  
02/2016 to 06/2017
Strategic Project Manager Chicago Public Schools and Johns Hopkins University － Chicago, IL
  • Worked with finance and grant staff to ensure an accurate, timely, efficient and transparent process for the entire grant life cycle.
  • Tracked expenses for total grant award. 
  • Assisted teachers with planning lessons, development of differentiated instruction and selection of best practices to meet the needs of all learners. 
  • Set goals with administrators as well as teachers based on assessment data. 
  • Supported the instructional development of all teachers in understanding the Common Core State Standards. 
  • Provided direction for teaching consistent with District initiatives while recognizing best instructional practices. 
  • Responded to the diverse needs of all students. 
  • Observed lessons and provided feedback for professional growth and student success. 
  • Assisted teachers with the resources, materials and tools necessary to support classroom instruction. 
  • Served as a mentor and provided targeted ongoing support.
  • Built strong relationships with teachers, administrators, and all key Stakeholders.  
  • Developed coaching plans for teachers to ensure student improvement. 
  • Modeled lessons in classrooms. 
  • Collaborated with Network staff to ensure program alignment. 
07/2015 to 02/2016
Director of Strategic Programs Chicago Public Schools － Chicago, IL
  • Fostered organizational change efforts school wide with Network. 
  • Launched and managed new programs as well as projects simultaneously. 
  • Leveraged cross functional teams to execute projects and programs.
  • Coordinated professional development and coaching for all school staff.
  • Served as Instructional Lead for Network.
  • Acted as primary point of contact for projects ensuring goal effectiveness across a variety of Stakeholders.
  • Built and maintained project plans and calendars.
  • Managed confidential and time sensitive materials.
  • Developed continuous productive relationships with all stakeholders.
  • Collaborated with Chief Officer for seamless elementary to secondary learning communities.
  • Reviewed and summarized miscellaneous reports and documents.
  • Prepared all background documents as well as reports as necessary under extreme deadlines.
  • Managed grant cycles. 
09/2014 to 07/2015
Manager of Special Projects Chicago Public Schools － Chicago, IL
  • Planned and executed special projects. 
  • Participated in classroom walkthroughs to identify opportunities to strengthen classroom instructional practices as well as culture and climate.
  • Facilitated and managed all grants. 
  • Coordinated professional development. 
  • Developed and implemented communication protocols for continual outreach to schools.
  • Established systems to review and improve programs.
  • Brainstormed, coordinated and ensured alignment for all programming. 
  • Engaged and mobilized relevant Stakeholders around a common goal of improving academic outcomes.
  • Monitored schools for continual academic assistance, feedback and relationship building.
05/2013 to 09/2014
Regional Director Catapult Learning - Edison Learning － Chicago, IL
  • Facilitated and managed  program operations that served thousands of Chicago Public and Charter School students.
  • Launched and maintained all programs. 
  • Managed hundreds of teachers and staff members.
  • Cultivated relationships with all major stakeholders. 
  • Led all program marketing and sales initiatives to hundreds of Chicago Public Schools and thousands of parents.
  • Administered and maintained all site level management. 
  • Provided operational leadership to Regional Managers, Program Mangers, Site Directors as well as Clerical staff.
  • Implemented supplemental education program and managed all levels of operations.
  • Managed materials, curriculum and equipment necessary for all program needs. 
  • Delivered ongoing professional development and motivational coaching.
  • Monitored ongoing student enrollment.
  • Audited school program budgets.
  • Routinely met with school administration and school staff to ensure program implementation.
  • Developed interactive learning mediums to increase student understanding. 
07/2007 to 05/2013
Regional Program Manager Edison Learning － Chicago, IL
  • Marketed the No Child Left Behind program to all eligible schools, parents and students. 
  • Enrolled over 20,000 students across Chicago Public Schools and Charters.
  • Launched hundreds of programs. 
  • Sold educational program to hundreds of Chicago Public Schools. 
  • Recruited, hired, trained and managed hundreds of employees.
  • Regularly met with school staff to examine program dimensions within their school and community.
  • Organized and executed staff and parent presentations. 
  • Ensured fidelity of all program contracts.
  • Observed classrooms for program effectiveness.
08/2005 to 07/2007
Regional Operations Manager Edison Learning － Chicago, IL
  • Launched multiple programs from start to finish. 
  • Prepared and executed ongoing operational strategies for educational Reading and Math programs.
  • Managed all program operations for hundreds of schools. 
  • Sold Program to hundreds of schools. 
  • Worked closely with computer software that generated data for viewing specific dynamics of everyday program operations.
  • Outlined and administered the program to provide additional learning opportunities for students.
  • Oversaw end-to-end student enrollment cycle and initiatives.
  • Audited budget for staff and students. 
  • Implemented professional development for educational staff on an ongoing basis.
08/2004 to 08/2005
Lead Literacy Teacher Chicago Public Schools － Chicago, IL
  • Managed primary teaching staff to support student growth.
  • Provided literacy coaching for primary teaching staff. 
  • Facilitated ongoing professional development. 
  • Analyzed assessment data to align lessons and unit planning.  
  • Assisted in the execution of Earobics. 
  • Administered early literacy screening and diagnostic assessments (DIBELS) to primary students. 
Education
2017
Master of Science: Educational Leadership American College of Education － Chicago, IL
2004
Bachelor of Science: Elementary Education Loyola － Chicago, IL

Elementary Education
Certifications

Professional Educator License 

Language Arts Endorsement


This resume is created in 7 minutes.
work history
Shinn Fu Company Of America Inc. Regional Sales Manager | Kansas City, MO | December 2018 - Current

Sales of Lifting products to Key accounts within the Professional Division.

Responsible for Trade Show participation.

Spearheading product development into RV Industry.
Pinnacle Tire Manager Of OE Tire Sales | Houston Texas | July 2017 - June 2018

Hired by company to enhance OEM tire division. Partnered with inventory and purchasing departments to develop 3 new tire lines as well 3 new wheel lines. 10 new OEM accounts with annual sales potential of $6,200,000 were sold to in the first quarter.
Kenda Tires Regional Sales Manager | Marshfield Missouri | January 2017 - June 2017

Regional Sales of OEM Trailer Tire & Wheel Assemblies. New OEM Sales increased $2,000,000 in first 5 months. Spearheaded new sku's and product stock to fit the market.
HSI Tire/ Duratek Components Director of Sales | Des Moines IA | March 2015 - December 2016 Managed sales team of 5 people. Decreased inventory $1,000,000 in 2016 by consolidating vendor base, as well as sku's. Trained staff on sales of ST Trailer Tires, Ag Tires, Commercial Tires, and Wheels, as well as Trailer Components and Axles. Directed trade shows.
Tredit Tire and Wheel Inc. Regional Operations Manager | Lenexa, KS | April 2002 - December 2014 Spearheaded sales increase of $10,000,000 from 2002. Generated profit increase of $1,200,000 over this same period. Managed sales budget as large as $30,000,000. Oversaw 3 facilities in Kansas, Utah, and Oregon. Traveled extensively. Full P&L responsibility. Average Employee tenure increased by 5 years from 2002-2014. Launched new product offerings. Restructured and stabilized an underproducing region.
Burnett Automotive Store Manager | Overland Park, KS | January 2001 - January 2002 Managed largest volume Goodyear Dealer in Kansas City. Performed all AP, AR, Payroll, and HR functions. Increased tire unit sales by 130%.
Tires Plus Store Manager | Overland Park KS | October 1994 - December 2000 Mentor 6 managers and 3 franchise owners. Was finalist for 1999 Company Store of the year. $75,000 Profit improvement in final year of 2000.
Skills
  • Client account management
  • Effective leader
  • Budget development
  • Staff training/development
  • Organized
  • Efficient multi-tasker
  • Consistently meet goals
  • Human resources management
Education
Bachelor of Arts Graceland University Lamoni, IA | 1993 Business Administration Accounting

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Professional Summary
Visionary and results-driven Supply Chain Factory Manager with wide-ranging experience planning and leading all operations in a supply chain environment. Proven track record in devising, evaluating, and implementing continuous improvement to reduce costs and minimize waste in all streams while maximizing quality and output. Established effective safety and quality programs, encouraging proactive participation from every employee. Proven leadership development capabilities. Excellent communicator ; success building cohesive teams focused on supply chain goals, safety, sales and throughput.
Skills
  • Lean Manufacturing
  • Regulatory Compliance
  • P&L Accountability
  • Just-in-Time Production
  • Cost Reduction / Avoidance
  • Total Quality Management
  • Policy / Procedure Development
  • Team Building & Training
  • Resource Allocation
  • Route Management
  • Route Re-engineering
  • Logistics Contracts
  • Risk Management
  • Leadership Development
  • Continuous Improvement 
Work History
General Manager, 10/2016 to Current
 The Schwan Food Company - Schwans Global Supply Chain – Pottstown, PA
 Steer and direct production, logistics operations, sales and cost for a 13 press metal stamping food manufacturing facility.  Established key operational policies, continuous improvement and sales strategies to ensure superior quality, output and product handling to service demand and on-time deliveries to key account and internal customer base.  Directly manage 3 department managers.  New to role in October 2016.
Factory Manager, 09/2014 to 08/2016
 Nestle Waters North America – Breinigsville, PA

Steer and direct production, logistics operations and cost for a 10 line bottled water and NESTEA manufacturing facility with an annual budget of $37M+ . Established operational policies and implemented TPM continuous improvement strategies to ensure superior quality, output and product handling to service customer demand and on-time deliveries. Directly managed 7 department managers overseeing 230+ exempt and non-exempt employees. Developed strategic relationships with various department heads and suppliers, which significantly facilitated communication and problem resolution with new leadership team. Designed and implemented leadership coaching and training programs to develop staff, facilitate efficiency and improve culture and output. Developed and implemented employee led engagement team that utilized escalation strategies to resolve and implement improvement actions to improve teamwork culture. Ensure adherence to strict internal quality control procedures and all Federal, State, Environmental and local laws.


Selected Contributions

  • Implemented strategic days on hand strategy for priority big-bottle line that reduced bottle change-over totals and improved output by 6% and on-time order fill rate by 35%.
  • Successfully recruited and hired 5 talented department managers and 6 operational supervisors for a turn-around factory assignment.
  • Established and implemented break down analysis and loss measures that increased established priority-line performance by 7%.
Factory Manager, 05/2013 to 09/2014
 Nestle Waters North America – Hawkins, TX

Steer and direct production, logistics, cost, and spring source operations for a seven line bottled water manufacturing facility with an annual budget of $42M. Established operational policies and implemented continuous improvement strategies to ensure superior quality, output and product handling to service customer demand and on-time deliveries. Directly managed 6 department managers overseeing 321+ exempt and non-exempt employees. Designed and implemented leadership coaching and training programs to develop staff, facilitate efficiency and improve employee led culture, output and safety. Ensure adherence to strict internal quality control procedures and all Federal, State, Environmental and local laws.


Selected Contributions

  • Established break down analysis strategies that improved factory output by 18% and reduced overall cost per case by 5% during the first year.
  • Reduced annual consumer complaint rate by 33%.
  • Designed and executed variable labor cost reduction strategy that delivered over $100,00 savings in the first year.
  • Received national manufacturing excellence award for best factory in the country on cost, safety, quality, service and output.
Factory Manager, 03/2010 to 05/2013
 Nestle Waters North America – Greenwood, IN

Steer and direct production and logistics for a 2 line high speed micro bottled water manufacturing facility with a $26M+ annual budget. Established operational policies and implemented continuous improvement strategies to ensure superior quality, output and product handling to service customer demand and on-time deliveries. Directly managed 5 department managers overseeing 81+ exempt and non-exempt employees. Designed and implemented leadership coaching and training programs to develop staff, facilitate efficiency and improve employee led culture, output and safety. Ensure adherence to strict internal quality control procedures and all Federal, State, Environmental and local laws.


Selected Contributions

  • Established and implemented break down analysis and loss measures that increased line performance by 20%.
  • Increased productivity 25% overall with reduced turnover and high employee engagement by creating a positive teamwork environment. Received highest employee engagement scores in the company.
  • Received national manufacturing excellence award for the best Micro-factory in the network on cost, safety, quality, service and output.
Operations Manager/Customer Supply Chain Manager, 07/2008 to 03/2010
 Nestle Waters North America – Breinigsville, PA

Managed and directed production, logistics and cost for 3 high speed water manufacturing lines. Established operation polices, loss analysis and continuous improvement strategies to ensure superior quality and a 17% increase in output to meet customer demand. Developed strategic relationships with demand planning leaders to reduce line planned stoppages by 20%. Directly managed 3 operational supervisors overseeing 45+ exempt and non-exempt employees. Developed and executed import delivery strategies that reduced port retention charges by 25% the first year.


Selected Contributions

  • Led carrier cost reduction and efficiency activity that resulted in over $100,000 savings in dock retention charges.
  • Developed Loss analysis program that resulted in a 27% reduction in planned and unplanned line stoppages and reduced variable labor cost by $35,000 the first year.
East Coast Equipment Service & Distribution Plant Manager, 04/2004 to 07/2008
 Nestle Waters North America – Somerset, NJ

Managed and directed all facets of business development for a start up cooler reconditioning and distribution facility. Developed and designed all aspects of the reconditioning line. Developed and managed source strategies with transportation vendors for delivery of cups, coffee and coolers to meet branch demand. Directly managed 3 department Managers overseeing 110+ exempt and non-exempt employees. Developed strategic relationships with various Route sales leadership that facilitated communication and problem resolution capabilities across the organization and increased on time deliveries by 24% and improved overall quality by 15%.


Selected Contributions

  • Successfully hired and trained 110 employees for a two shift manufacturing start-up facility.
  • 4 year incident free safety record.
  • Designed, developed and implemented first automated water cooler cleaning manufacturing line in the country.
Zone Logistics Manager, 03/2002 to 04/2004
 Nestle Waters North America – Woodridge, IL

Managed and directed warehouse, transportation, demand planning, and route optimization for a multi warehouse/branch route sales operation. Championed all zone safety/environmental activities for a 180+ route sales operation in multi states in the midwest. Developed and implemented sourcing strategies for all raw and finished product to meet customer demand. Directly managed 5 warehouse supervisors with P&L responsibility for 7 warehouse operations and 50+ exempt and non-expect employees. Responsible for all safety, health and environmental activities for the zone.  Directly managed all worker compensation and damage claims for the zone.  Spearheaded transportation operations for order fulfillment to branches.


Selected Contributions

  • Championed and implemented safety route sales initiatives that reduced claims and injuries by 40%.
  • Developed and implemented warehouse route loading strategy that reduced variable labor expense by 30% across the zone.
Regional Operations Manager, 07/1995 to 03/2002
 Sparkling Spring Water (Purchased by Nestle Waters) – Vernon Hills, IL
 Steer and direct route sales, manufacturing, cost, logistics, transportation, demand planning and safety for a 4 branch,  185+ route sales and manufacturing operation. Established operational, demand and sales strategies that increased volume per truck by 35% and reduced delivery cost by $155,000.  Implemented continuous improvement strategies to ensure superior quality and output to service customer demand and on-time deliveries. Directly managed 7 department managers overseeing 220+ exempt and non-exempt (union and non-union) employees.
General Manager, 04/1993 to 07/1995
 Strias Waters – Austin, TX







Assistant Football Coach, 01/1985 to 04/1993
 Towson University – Towson, MD





Second Grade Teacher, 07/1984 to 03/1985
 Ruxton Country School – Ruxton, MD





Education
88 credits towards BA in Elementary Education: 1984
 Towson University - Towson, MD
Municipal Police Officer's Degree: Criminal Justice - 520 hour degree, 1990
 Harrisburg Area Community College - Harrisburg, PA

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Professional Profile
  • Core values and beliefs based on Servant Leadership
  • 7 Years experience in Operations and Logistics Management
  • Maintained compliance with multiple regulatory agencies including OSHA, DOT, TSA, FMCSA, and IATA
  • Experienced in inventory and quality control, budget, and revenue analysis
  • Focused on developing and implementing process controls and quality improvement initiatives that reduce costs and increase company revenue
  • Focused on training, discipline, and staff development
  • Experience managing cross-functional teams
  • Superior written and oral communication skills
  • Builds solid rapport with customers, employees, co-workers, and supervisors

+

Highlights
  • Global logistics
  • Inventory control and tracking
  • Budget management
  • Extreme Customer Service
  • Regulatory Compliance
  • Vendor management
  • Quality Control
  • Ground and air transportation
Experience
Operations Supervisor
April 2012 to July 2014 UPS Freight － Dallas, Texas
  • Coordinate and manage day to day dock and driver operations
  • Analyze operational data to evaluate productivity, service, and ensure quality results
  • Monitor driver qualifications and hours to ensure DOT compliance
  • Audit and reconcile daily reports to track all freight in and out of location
  • Evaluate productivity and develop action plans for continuous improvement
  • Respond to and resolve customer concerns.
Regional Operations Manager
May 2010 to September 2011 EagleOne Logistics － Tyler, Texas
  • Direct all operations within a regional area to transport pharmaceutical products and office supplies to the customer in a safe and timely manner
  • Maintain strict re-packaging regulations for compromised refrigerated pharmaceuticals
  • Provide regulatory training and compliance for DOT and TSA drivers
  • Maintain accountability to monthly budget and revenue goals
  • Hire and train independent contractors
  • Work with vendors to ensure extreme customer service in a highly competitive environment
Physical Therapy Tech
July 2008 to May 2010 PerformancePro Sports Medicine － Tyler, Texas
  • Guided and treated patients under the direction of a licensed Physical Therapist
  • Assisted with the teaching and supervision of exercise programs and activities of daily living to enhance patient's strength, endurance, coordination, and mobility
  • Assisted with range of motion, flexibility, strength, and ambulation activities
  • Applied physical modalities including ultrasound, hot/cold packs, and electrical stimulation
  • Front office duties including telephone, scheduling, faxing, filing, and insurance verifications.
Quality Control Supervisor/Lead Operator
October 2006 to June 2008 Nearbore Resources － Tyler, Texas
  • Responsible for testing and analyzing all products to ensure a quality and repeatable results.
  • PC Operation of an industrial machine related to the oil & carbon production industry.
  • Supervise and train employees in safety and daily operations
  • Monitor OSHA and hazardous material compliance
Administrative Assistant/Road Sales Representative
August 2004 to September 2006 School Machine Distributors － Tyler, Texas
  • School Machine Distributors - Flint, Texas * Administrative, clerical, customer service, shipping and receiving, road sales and demonstration.
Operations Manager, Customer Service Agent, Courier
December 1991 to January 2004 FedEx Express － Tyler, Texas
  • Planned, organized, and directed all operations within the service area in order to provide maximum customer service while maintaining cost effective station operation
  • Selected, trained, developed, and motivated a team of 50+ hourly personnel
  • Promoted proper utilization of manpower through planning, organizing, and scheduling to minimize loss of time, while working within operating expense budgets
  • Ensured that all station personnel were educated regarding benefits, wage and salary policies, and corporate operating policies and procedures
  • Promoted company growth and sales within the service area
  • Direct customer interface, performed administrative support functions for efficient operations
  • Responsible for the pick-up and delivery of packages in a professional and timely manner
  • Hazardous material and spill clean-up specialist
  • Adhere to Federal Motor Carrier Hazmat regulations and IATA transportation guidelines
Education
Bachelor of Science : Education, 1996 Stephen F. Austin State University － Nacogdoches, Texas

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