Regional Operations Manager resume examples

Hired by company to enhance OEM tire division. Partnered with inventory and purchasing departments to develop 3 new tire lines as well 3 new wheel lines. 10 new OEM accounts with annual sales potential of $6,200,000 were sold to in the first quarter.

Regional Sales of OEM Trailer Tire & Wheel Assemblies. New OEM Sales increased $2,000,000 in first 5 months. Spearheaded new sku's and product stock to fit the market.

Steer and direct production, logistics operations and cost for a 10 line bottled water and NESTEA manufacturing facility with an annual budget of $37M+ . Established operational policies and implemented TPM continuous improvement strategies to ensure superior quality, output and product handling to service customer demand and on-time deliveries. Directly managed 7 department managers overseeing 230+ exempt and non-exempt employees. Developed strategic relationships with various department heads and suppliers, which significantly facilitated communication and problem resolution with new leadership team. Designed and implemented leadership coaching and training programs to develop staff, facilitate efficiency and improve culture and output. Developed and implemented employee led engagement team that utilized escalation strategies to resolve and implement improvement actions to improve teamwork culture. Ensure adherence to strict internal quality control procedures and all Federal, State, Environmental and local laws.

Selected Contributions

• Implemented strategic days on hand strategy for priority big-bottle line that reduced bottle change-over totals and improved output by 6% and on-time order fill rate by 35%.
• Successfully recruited and hired 5 talented department managers and 6 operational supervisors for a turn-around factory assignment.
• Established and implemented break down analysis and loss measures that increased established priority-line performance by 7%.

Steer and direct production, logistics, cost, and spring source operations for a seven line bottled water manufacturing facility with an annual budget of $42M. Established operational policies and implemented continuous improvement strategies to ensure superior quality, output and product handling to service customer demand and on-time deliveries. Directly managed 6 department managers overseeing 321+ exempt and non-exempt employees. Designed and implemented leadership coaching and training programs to develop staff, facilitate efficiency and improve employee led culture, output and safety. Ensure adherence to strict internal quality control procedures and all Federal, State, Environmental and local laws.

Selected Contributions

• Established break down analysis strategies that improved factory output by 18% and reduced overall cost per case by 5% during the first year.
• Reduced annual consumer complaint rate by 33%.
• Designed and executed variable labor cost reduction strategy that delivered over $100,00 savings in the first year.
• Received national manufacturing excellence award for best factory in the country on cost, safety, quality, service and output.

Steer and direct production and logistics for a 2 line high speed micro bottled water manufacturing facility with a $26M+ annual budget. Established operational policies and implemented continuous improvement strategies to ensure superior quality, output and product handling to service customer demand and on-time deliveries. Directly managed 5 department managers overseeing 81+ exempt and non-exempt employees. Designed and implemented leadership coaching and training programs to develop staff, facilitate efficiency and improve employee led culture, output and safety. Ensure adherence to strict internal quality control procedures and all Federal, State, Environmental and local laws.

Selected Contributions

• Established and implemented break down analysis and loss measures that increased line performance by 20%.
• Increased productivity 25% overall with reduced turnover and high employee engagement by creating a positive teamwork environment. Received highest employee engagement scores in the company.
• Received national manufacturing excellence award for the best Micro-factory in the network on cost, safety, quality, service and output.

Managed and directed production, logistics and cost for 3 high speed water manufacturing lines. Established operation polices, loss analysis and continuous improvement strategies to ensure superior quality and a 17% increase in output to meet customer demand. Developed strategic relationships with demand planning leaders to reduce line planned stoppages by 20%. Directly managed 3 operational supervisors overseeing 45+ exempt and non-exempt employees. Developed and executed import delivery strategies that reduced port retention charges by 25% the first year.

Selected Contributions

• Led carrier cost reduction and efficiency activity that resulted in over $100,000 savings in dock retention charges.
• Developed Loss analysis program that resulted in a 27% reduction in planned and unplanned line stoppages and reduced variable labor cost by $35,000 the first year.

Managed and directed all facets of business development for a start up cooler reconditioning and distribution facility. Developed and designed all aspects of the reconditioning line. Developed and managed source strategies with transportation vendors for delivery of cups, coffee and coolers to meet branch demand. Directly managed 3 department Managers overseeing 110+ exempt and non-exempt employees. Developed strategic relationships with various Route sales leadership that facilitated communication and problem resolution capabilities across the organization and increased on time deliveries by 24% and improved overall quality by 15%.

Selected Contributions

• Successfully hired and trained 110 employees for a two shift manufacturing start-up facility.
• 4 year incident free safety record.
• Designed, developed and implemented first automated water cooler cleaning manufacturing line in the country.

Managed and directed warehouse, transportation, demand planning, and route optimization for a multi warehouse/branch route sales operation. Championed all zone safety/environmental activities for a 180+ route sales operation in multi states in the midwest. Developed and implemented sourcing strategies for all raw and finished product to meet customer demand. Directly managed 5 warehouse supervisors with P&L responsibility for 7 warehouse operations and 50+ exempt and non-expect employees. Responsible for all safety, health and environmental activities for the zone.  Directly managed all worker compensation and damage claims for the zone.  Spearheaded transportation operations for order fulfillment to branches.

Selected Contributions

• Championed and implemented safety route sales initiatives that reduced claims and injuries by 40%.
• Developed and implemented warehouse route loading strategy that reduced variable labor expense by 30% across the zone.

• Repeatedly promoted during 5 year career with Aspen Dental.
• Managed teams of 6-42 and budgets of $100k ­.
• 11 million for one of the nation's largest and fastest-growing providers of dental services.
• Success leading.
• nationwide teams and implementing corporate systems and protocols company-wide.

• Handled the sale and delivery of frozen food and other products to up to 120 customer's homes or places of business daily.
• Entered orders into POS system; prepared daily sales reports for management; conducted monthly inventory; and performed cash handling and reconciliation functions.
• Results: Improved route sales by 55% Selected to lead a power team based on driving sales and providing superior customer service.
• Recognized for the ability to quickly establish rapport with customers, up-sell products and build new customers.
• Earned consistent commendations for exemplary service delivery.