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Ambitious new graduate equipped with strong interpersonal skills as well as a passionate desire for a career in social work. Aiming to set others at ease and structure treatment plans around each clients strengths and promise to provide the highest level of care possible.
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Awarded the Clarksville Ruritan Scholarship two years in a row, Dr. Jesse J. Bates Scholarship, and the Tobacco Region Scholarship.
Member of Women with a Heart for Missions Committee, Radford Crafty Club and Radford Social Work Club
Earned Dean's List at Radford University Spring 2017
Bachelor of Commerce (hons.) Graduate aiming to launch a career in Project Management. Outgoing, enthusiastic people person with strengths in networking, communication, relationship-building and project management
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Vincent Massey Collegiate, August 2014 to Present
Positional Coach and Defensive Coordinator for the Vincent Massey Collegiate Junior Varsity and Varsity football program
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Achieve a position allowing me to demonstrate strategic leadership capabilities, in a challenging position in which personal ability, and commitment to professionalism is of value. Enthusiastic customer service professional with 12 years client interface experience. Motivated to maintain customer satisfaction and contribute to company success. Highly skilled in conflict resolution and mediation techniques. Focused on satisfying residents and maintaining high occupancy rates. Reports any major issues to property owners/management and takes initiative in finding workable solutions.
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Brought the properties occupancy from 80.11 percent to 98% occupancy. In charge of overseeing the properties renovations and team. Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends. Conducted apartment tours for potential residents and answered any questions, and provided excellent customer service. Collected and kept careful records of rental payments. Monitored and documented all income, including delinquencies. Managed all day-to-day activities involving residents, subcontractors, and property management.
Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends. Conducted apartment tours for potential residents and answered any questions. Collected and kept careful records of rental payments. Monitored and documented all income, including delinquencies. Handled customer complaints personally to verify they were properly handled. Managed all day-to-day activities involving tenants, subcontractors, and property management.
Served as a Temporary Leasing Consultant (weekend job) at multiple properties. Conducted apartment tours for potential residents, provide excellent customer service, answered any questions. Maintained accurate and updated websites and printed materials. Monitored common areas for cleanliness and safety. Updated tenant and unit information to keep current in housing database.
Conduct qualitative and quantitative analysis of logistics operations using simulation models and other tools. Worked at a rapid pace to meet tight deadlines. Maintain accurate stock records and schedules. Evaluated operational records and made scheduling adjustments to maximize efficiency. Oversaw special orders and after-hours, urgent shipping jobs. Conducted monthly, quarterly and yearly inventories of warehouse stock. Oversaw employees, and created a healthy, and safe work environment.
Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Carefully maintained sanitation, health and safety standards in all work areas. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Took initiative to find extra tasks when scheduled duties were completed. Worked well with teammates and openly invited coaching from the management team. Maintained a neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Temporary position working under the CEO's supervision. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Made copies, sent faxes and handled all incoming and outgoing correspondence. Managed the day-to-day calendar for the company's CEO. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. Assist with payroll preparation and entered data into cumulative payroll document. Verified that information in the computer system was up to date and accurate in the Quick Books system.