Retail Manager resume examples

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Skillful Retail Manager resume

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RHIANNON CAMPBELL
Summary
Self-motivated and reliable individual with the ability to function extremely well independently and as a leader in a team environment. Strengths include a solid work ethic, adaptability to varied business environments, and fluent in Spanish.
Skills & Hobbies
  • Level 1 Interpener
  • Strong leader
  • METRC expert
  • Cannabis enthusiast
  • Bilingual in Spanish
  • Attention to detail
  • Creative thinker and problem solver
  • Dependable
  • Adaptable
  • Outdoor enthusiast
  • Animal lover
Experience
Formulations Specialist 05/2018 to Current Cura Cannabis Solutions Portland, OR
  • Formulation of terpene profile for Elite strains / Elite Live Resin / CBD strains / 1:1 & 2:1 THC/CBD strains
  • Digitally logging all information in METRC, Microsoft Cloud and internal inventory software
  • Conducting test pull samples with lab technician
  • Research and development on daily strains produced
  • Inventory of all bulk goods (done daily) and METRC inventory audits (done bi-weekly)
  • Conducting wholesale orders and registering / accepting transfers
Server / Bartender 10/2017 McMenamins Ringlers Pub Portland, OR
  • Promoted after 30 days to bartender position
  • Supported management by creating comprehensive product lists for all staff members
  • Displayed great initiative during busy hours leading to corporate recognition and reward
  • Created a warm and welcoming environment for all patrons
  • Displayed excellent time management with "early entry" crowds during sold out concerts at the Crystal Ballroom
Lead Server / Shift Manager 08/2016 to 09/2017 Pita Jungle Flagstaff, AZ
  • Created weekly cocktail specials and aided in implementing Wine Wednesday
  • Promoted after three months of employment
  • Everyday duties of a shift manager / lead server (i.e. counting money, making deposits, setting server sections)
  • Organized and detailed bar area while revamping beer, wine and spirit selection
  • Designed and implemented new server / bartender / host / busser side work
Lead Bartender / Shift Manager 05/2016 to 09/2017 The Orpheum Theatre Flagstaff, AZ
  • Promoted after one month of employment
  • Selecting nightly specials and ensuring register and display monitors correlate
  • Created and enforced closing side work that improved cleanliness and operation of the bar
  • Open and close shifts while handling tip out and security detail
Bartender / Social Media Manager 06/2015 to 04/2016 Gordon Biersch Gilbert, AZ
  • Everyday management of Instagram, Twitter and Facebook pages for Gilbert location
  • Offered promotion after four months of employment
  • Handled bar customers while also working the well at high volume
  • Performed weekly inventory reports
Manager / Bartender 12/2014 to 05/2015 BLD Chandler, AZ
  • Promoted after one month of employment
  • Translated over 40 kitchen recipes from English to Spanish for executive chef
  • Accommodated high volume of guests especially for Sunday brunch
  • Assumed everyday duties of management
  • Daily management of Instagram, Facebook, Twitter and review sites
Server / Bartender 07/2013 to 12/2014 Altitudes Bar & Grill Flagstaff, AZ
  • Assumed daily management of social media platforms
  • Managed and responded to Yelp and Trip Advisor reviews
  • Provided excellent customer service on the floor as well as behind the bar
  • Wrote daily food and drink specials
  • Promoted / set up / bartended Tequila Sunrise two years in a row 
Front End Manager 07/2012 to 06/2013 Natural Grocers Flagstaff, AZ
  • Implemented monthly meetings and departmental evaluations
  • Created comprehensive check list for front end team
  • Effectively developed an organizational structure that increased productivity
  • Conducted weekly inventory checks and reorganization of check stand grab-n-go
Replenishment And Presentation Manager 06/2011 to 07/2012 Michael's Arts & Crafts Flagstaff, AZ
  • Daily management of overall operations
  • Tri- weekly unloading / unpacking / sorting and stocking of all store items
  • Weekly display and isle changes designed by corporate
  • Assumed opening and closing duties of a store manager
Retail Manager 12/2008 to 06/2011 Arizona Snowbowl Flagstaff, AZ
  • Held lead positions at three different lodge locations
  • Promoted to senior management position after two months of employment
  • Assumed all duties of a retail manager (i.e. ordering and purchasing merchandise, store layout and design, scheduling and overall operations)
Education
2014 Northern Arizona University Flagstaff, AZ
Major in Spanish
Minor in Business
Spanish language and culture Universidad de Salamanca Salamanca, Spain
  • 20 hours Advanced Spanish
  • 10 hours Spanish Communication
  • 10 hours Spanish Culture

Popular Retail Manager resume designs

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Job-winning Retail Manager resume

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Christopher Ruiz
Professional Summary

Bachelor of Commerce (hons.) Graduate aiming to launch a career in Project Management. Outgoing, enthusiastic people person with strengths in networking, communication, relationship-building and project management

Skills
  • Advanced Google Analytics Certification
  • Microsoft Office proficiency
  • Intermediate language skills in French and Spanish
  • Salesforce and SalesPad CRM
  • Scheduling understanding
  • Project planning and development
  • Sales reporting
  • Email and Social Media Marketing
Education
Masters Certificate : Project Management , 2019
 Concordia University- John Molson School Of Business - Montréal, QC
Bachelor of Commerce - Honours: Double Major in Supply Chain Management And Marketing, 2016
 The University Of Manitoba - Winnipeg
Work History
Community Engagement Coordinator, 07/2019 to 02/2020
 Diabetes Canada – Winnipeg, MB
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships
  • Set clearly defined goals to drive major initiatives, including increased stakeholder engagement, sales, online presence, brand awareness and social media traffic
  • Planned and organized special events, solicited corporate sponsorship and set up matching gift donations to reach financial targets
  • Composed proposals and fundraising programs to raise capital for non-profit organizations
Sales Manager, 04/2018 to 06/2019
 CareerUp – Montréal, QC
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing the servicing of existing customer accounts
  • Consistently hit and exceeded sales goals by 20%
  • Increased sales by 40% with the execution of full sales cycle processing from initial lead processing through conversion and closing
  • Created momentum for reaching goals in sales staff through effective coaching
Account Manager, 01/2016 to 01/2018
 Kahunaverse Sports Group – Winnipeg, MB
  • Deal directly in generating new business by selling custom team apparel and sports equipment to Schools, Organizations, Amateur and Professional Sports teams
  • Building trust based relationships with clients to ensure the development of a loyal customer base
  • Created sales contacts with on- and off-premise accounts
  • Visited clients on-site to give benefit-oriented sales presentations
  • Contacted satisfied customers to offer additional services
  • Resolved customer concerns promptly to maintain satisfaction
  • Reached and exceeded annual sales goal of $300,000
Assistant Retail Manager, 01/2014 to 01/2016
 Home Run Sports – Winnipeg, MB
  • Lead weekly retail staff meetings
  • Responsible for the training of new employees
  • Provided guidance and problem solving skills for the retail floor when faced with difficult situations
  • Responsible for delegating merchandising and signing off on all retail floor operations
  • Purchased wholesale products from various supplier in excess of $100,000
Volunteer Experience

Vincent Massey Collegiate, August 2014 to Present

Positional Coach and Defensive Coordinator for the Vincent Massey Collegiate Junior Varsity and Varsity football program

  • Responsible for teaching the fundamentals of the sport of football at both the physical and intellectual levels to 50+ athletes aged 15-18
  • Ensure that the nature of competition is embraced in a respectful yet enthusiastic nature
  • Provide year round guidance and emotional support for the young athletes

Top Retail Manager skills

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Experienced Retail Manager resume

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Maurice Alston
Professional Summary
Dedicated leader focused on maximizing productivity and increasing customer base. Believes exceptional customer service and relationship deepening is essential to the success of any business. I have more than 8 years in store management and I am well-versed in directing personnel, creating effective marketing projects and using effective strategies to increase company profit. 
Skills

 

  • Leadership/Development
  • Relationship Building
  • Excellent customer service skills
  • Goal-oriented
  • Strategic thinker
  • Customer-oriented
Work History
Retail Store Manager 04/2018 to Current
T-Mobile Usa Inc. – Philadelphia, PA
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Store Manager/District Trainer 02/2017 to Current
SPRINT Corporation (Sprint Connect) – Philadelphia, PA
  • Lead and develop a sales team of leaders.
  • Increase store profit margin by selling Sprint products and services.
  • Provide an extraordinary customer experience to every Sprint guest, and create a habit of Operational Excellence in my store location.
  • Increased location profit/sales by 350% after 1 month.
  • Ranked as #1 Store in district 3 months in a row.
  • Recruitment, Interviewing, Onboarding of staff.
  • Training manager for Philadelphia Metro Area SMs, ASMs, and RCs.
  • Responsible for District Managers duties in absence of DM.
  • Operational Excellence leader.
Relationship Manager 03/2016 to 02/2017
BANK OF AMERICA – Philadelphia, PA
  • Manage a team of sales specialist/bankers and focus on building strong client relationships.
  • Responsible for surpassing sales goals on a monthly/quarterly basis and increasing revenue.
  • Prospect new clients for company and increase portfolio for existing clients.
  • Increased sales volume by 135% in less than 1 year.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Scheduled and led weekly store meetings for all employees.
Store Manager 11/2007 to 12/2015
AT&T WIRELESS – Upper Darby, PA
  • Recruited to help lead team of Sales Consultants and surpass daily/weekly/monthly sales goals.
  • Increase company profit by building client base/client relationships and providing products/services with an extraordinary customer experience.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Focused on employee recruitment, coaching and development.
  • Generated repeat business through exceptional customer service.
Education
Bachelor of Science: Business Administration (Management) MORGAN STATE UNIVERSITY - Baltimore, MD

Affiliations
  • Iota Phi Theta Fraternity Inc.
  • Black Professionals Group member
  • NAACP member
  • MS Society member

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