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Professional Summary
  • Reliable and hardworking, committed to getting each job done quickly, efficiently, and safely as possible.
  • Strong work ethic
  • Professional highly effective in establishing and maintaining relationships with potential and existing clients. Extremely motivated and ambitious.
Additional Information
Work History
Wireless Sales Associate 08/2019 to Current
Wireless Advocates Victorville, CA
  • Sought out and engaged with customers to drive sales and service using suggestive selling
  • Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions
  • Expanded customer base by identifying needs, developing solutions and delivering client-centered products
  • Addressed problems in proactive and knowledgeable manner to maintain and enhance client satisfaction
  • Upsold accessories and warranty programs to customers by carefully explaining benefits
  • Delivered information on current store promotions, sales and special events to customers to help with purchasing decisions
  • Greeted customers with warm smile and offered assistance with various wireless needs
  • Used effective data analysis and sales strategies to increase profitability and develop system or organization for projects
Sales Floor Associate 11/2018 to Current
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
  • Protected purchase items with proper bagging and wrapping to prevent damage
  • Applied security and loss prevention training toward recognizing risks and reducing store theft
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
Sales Associate 10/2017 to 07/2019
GameStop Apple Valley, CA
  • Maintained organized, presentable merchandise to drive continuous sales
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
  • Deadline-driven
  • Hard working and self-motivated
  • Goal-oriented
  • Positive and friendly
  • Detail-oriented
High School Diploma 2010 Hesperia High - Hesperia, CA
This resume is created in 7 minutes.
Professional Summary

Energetic, results-oriented and eager to bring strong administrative skills to a growing company in need of top-level support. Excellent organization, communication, and relationship building skills. Articulate and friendly with a professional demeanor. 

  • Advanced Excel spreadsheet functions
  • 75  WPM typing speed
  • Accurate and detailed
  • Maintains confidentiality
  • Works well under pressure
  • Dedicated team player
  • Medical terminology
  • CMS-1500/UB04 billing forms
  • Patient charting
  • Insurance eligibility
  • Word processing
  • Advanced Excel spreadsheet functions
  • Adobe software
  • Bilingual in Spanish and English
  • Analytical thinker
  • Quality improvement competency
  • Database management
  • Highly organized
Work History
Billing Supervisor/Lead Collector, 01/2018
The Discovery House™ Los Angeles, CA
  • Reviewed collection reports determining the status of collections and the amounts of outstanding balances.
  • Monitor client accounts for non-payments, delayed payments, and other irregularities.
  • Contact and/or follow up with the patient insurance carrier, or claim adjustor for claim status.
  • Follow up with insurance claims through insurance websites
  • Monitor collection efforts by reviewing A/R reports and follow-up on all accounts over 60 days
  • Perform and document follow up/collection efforts
  • Researching and evaluating accounts for proper reimbursement.
  • Resolve discrepancies in patient's accounts
  • The re-verify accuracy of billing data and revise any errors
  • Sending appeals to insurance when needed. 
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Reviewed and updated client correspondence files and scheduling database.
  • Developed new process for employee evaluation which resulted in marked performance improvements.
Front And Back Office Medical Assistant, 04/2013 to 04/2015
Assuta Medical Clinic Los Angeles, CA
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Tested and recorded blood glucose levels.
  • Changed sterile dressings.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Provided pre- and post-operative care.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Scheduled and accompanied clients to medical appointments.
  • Maintained a clean, healthy and safe environment.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
After School Tutor/ Coach, 10/2011 to 06/2012
LA\'s Best Arleta
  • Developed game plans and adjusted them according to various game situations.
  • Developed guidelines for injury prevention.
  • Provided education for elementary school children from ages 5-12.
  • Engaging students in activities that connect each child to his/her school, family and community.
  • Help students with homework.
  • Help students understand assignments provided by the school. 
  • Reported on student progress, behavior and social skills to parents.
Associate, 07/2011 to 10/2011
Winco International Los Angeles, CA
  • Assembled custom frames, pins embroidered and laminated emblems. 
  • Imprinted writing instruments, custom embroidered patches for aerospace gifts and collectibles.
  • Created limited edition collectible awards and appliques promotions and incentives. 
  • Built containers and pack parts in accordance with detailed packing specifications.
Sales Floor Associate, 07/2010 to 07/2011
Kohl\'s Sun Valley Los Angeles, CA
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended merchandise to customers based on their needs and preferences.
  • Wrote sales slips and sales contracts.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Contacted other store locations to determine merchandise availability.
  • Engaged with customers in a sincere and friendly manner.
  • Prioritized helping customers over completing other routine tasks in the store.
High School Diploma: 2012
Arleta High School - Arleta
Vocational School: Medical Assistant Program, 2013
National Career College - Van Nuys
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Professional Summary
Fresh and enthusiastic business graduate seeking a position as a Human Resource Management Trainee with The Borgen Project. Bringing exceptional accounting skills and business acumen to provide the best level of support to organization.
Microsoft Office: MS Eye for detail Word / MS PowerPoint / MS Excel Online Research Managing multiple priorities Critical thinking
Work History
Combat Medic Apr 1995 - Oct 1998
United States Army
Respiratory Technician Sep 2011 - Jun 2015
United States Army JBLM WA
Respiratory Technician Jun 2015 - Current
United States Army Reserve Vancouver, WA
Respiratory Technician Oct 2002 - May 2004
Hillcrest Baptist Medical Center Waco, TX
Jewelry Associate Health and Beauty Sales Floor Associate Jun 2002
Walmart Supercenter Temple, TX
  • Wal-Mart TX.
MBA: Finance and Management 2017
City University of Seattle Seattle WA
Finance and Management
Bachelor of Science: Liberal Studies 2014
Kaplan University Davenport, IA
Liberal Studies
Associate of Applied Science: Respiratory Care 2002
Temple College Temple, TX
Respiratory Care
Essentials in Business Management / Law of Global Business Global Business Communication and Research Project Management and Prioritization / Managing with Technology Applied Marketing / Applied Managerial Economics Managerial Accounting / Strategic Financial Management People and Systems in Organizations / Business Operations Banking and the Movement of Capital / Business Strategy Capital Formation and Corporate Management Equity Markets and Debt Instrument Management International Business / Ethical Leadership: present
City University of Seattle Seattle, WA
International Honor Society | Kaplan University (2012 - 2014) Dean's List | City University of Seattle (
This resume is created in 7 minutes.
Professional Summary
Friendly Sales Associate adept at working in diverse retail and customer service environments.
  • Strong communication skills
  • Critical thinking
  • Attention to detail
  • Trusted key holder
  • Exceptional communication skills
  • Quick learner
  • Strategic sales knowledge
  • Bilingual
  • Team leadership
  • Technical problem-solving
  • Works well in diverse team environment
  • Complex problem solver
  • Strong decision maker
  • Microsoft Office Word
  • Microsoft Excel
Work History
Sales Associate Metro PCS - Hartford, CT 11/2016 - 08/2017
  •  Maintained records related to sales.
  • Wrote sales slips and sales contracts.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Politely assisted customers in person and via telephone.
  • Alerted customers to upcoming sales events and promotions.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Sales Floor Associate Target - New britain, CT 10/2016 - 10/2016
  • Prepared merchandise for sales floor.
  • Directed individuals to merchandise locations.
  • Worked collaboratively in team environment.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Processed cash and credit payments rapidly and accurately.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Processed monetary transactions with cash, checks, gift certificates, travelers' checks, food stamps, coupons and store credit.
Aviation Boatswain's Mate United States Navy - Norfolk, Virginia 05/2013 - 08/2015
  • Launched aircraft from the aircraft carrier.
  •  Review and validate aircraft logs and records, tech libraries and planned maintenance system.  
  • Maintain the tool control program and interface with supply for aircraft launch and recovery equipment parts inventory .  
  • Effective decision-maker in high-pressure environments.
  •  Overhauled heavy machinery such as pumps, fans, governors and gear reducers.
  • Operated forklifts, hoists and other material handling equipment.
  • Operate and perform maintenance on steam catapults, barricades, arresting gear, and associated equipment ashore and afloat.
  • Operate catapult hydraulic systems, retraction engines, water brakes, jet blast deflectors, deckedge and ICCS, and jet blast deflector control panels; arresting gear engines, sheave dampers, deckedge control station, and associated equipment.
  • Perform aircraft handling duties related to the operation of aircraft launching and recovery equipment.Most of the work in this job is performed outdoors on the deck of aircraft carriers, in all climatic conditions, in fast-paced and often potentially hazardous environments.formed maintenance requirements on catapults aboard an aircraft carrier. 
  • Control maintenance requirement information concerning equipment status, operational requirements, workloads and quality assurance programs.     
  • Programmed and troubleshot devices following installation.
  • Completed preventative and corrective maintenance on equipment.
Costumer Service Popeyes - Hartford, CT 01/2010 - 01/2012
  • Ensure high levels of customer satisfaction through excellent sales service.
  • Assess customers needs and provide assistance and information on product features.
  • Welcome customers to the store and answer their queries.
  • Follow and achieve department's sales goals on a monthly, quarterly and yearly basis“Go the extra mile” to drive sales.
  • Maintain in-stock and presentable condition assigned areas.
  • Actively seek out customers in store.
  • Remain knowledgeable on products offered and discuss available option. 
  • Team up with co-workers to ensure proper customer service.
  • Build productive trust relationships with customers.
  • Comply with inventory control procedures.
  • Suggest ways to improve sales. 
High School Diploma: Howell Cheney Technical Hugh School - Manchester, CT 2012

Certificate: Aviation Naval Air Station - Pensacola, Florida 2013

Diploma: Health Claim Branford Hall Career Institute - Windsor, Connecticut Current
  • US Maps Certified Firefighter (Any Industry)
  • Aviation Warfare Specialist Certified