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Professional Summary
Independent, flexible, and achievement-driven Sales Associate having 12 years of progressive experience and background in providing exceptional service to customers in multi-tasking and fast-paced environments.
Skills
  • Customer service-oriented
  • Sales expertise
  • Team Player
  • Effective communication skills
  • POS software expert
  • Results-Driven
  • Process cash and credit payments rapidly and accurately
  • Expert problem solver
  • Fashion Knowledge
  • Outstanding interpersonal skills
  • Flexible schedule including evening, weekend, and holiday availability
Languages
French, Spanish, Portuguese and English speaker
Work History
Sales Consultant 04/2017 to Current
SHAW Communications Winnipeg
  • Promote and sell the features, advantages and benefits of Shaw products and services.
  • Generate sales from potential customers and increase lead/referral database and social media.
  • Accurately track, record and report daily sale.
  • Willingness to meet and exceed individual and team sales target.
  • Identify and monitor measures to overcome competitive activities within the market.

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Flight Attendant 09/2010 to 12/2016
TAM Airlines - LATAM Airlines Group São Paulo, Brazil
  • Greeted customers with a smile.
  •  Performed Duty Free sales in international routes; offered customers a variety of international brands; answered customers' questions regarding products, prices and availability.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices when selling on board.
  • Directly responsible to ensure the comfort, safety and well-being of all customers in a multi-tasking and fast-paced environment.
  • Used critical thinking in stressful situations in order to solve problems and make quick decisions.

 


Sales Associates 10/2008 to 08/2010
Dufry AG - Duty Free São Paulo International Airport
  • Developed expert-level product knowledge of upscale brands such as Armani, Salvatore Ferragamo, Michael Kors and used understanding of luxury products and customers' desires to exceed personal sales goals.
  • Discussed and advised clients  on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products.
  •  Maintained a regular customer base and actively worked to develop lucrative new customer relationships.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Prioritized helping customers over completing other routine tasks in the store.

Sales Associate 06/2006 to 09/2008
Lacoste São Paulo, Brazil
  • Approached browsing clients and initiated conversations to determine buying preferences
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Drove sales through upselling products based on customer's past purchases and preferences.
  • Created attractive displays highlighting seasonal inventory.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Run customers through the payment procedure by processing credit card and cash transactions.
  • Performed daily department tasks including stocking, creating merchandise displays, re-merchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions.

Shoe Store Sales Associate 09/2005 to 06/2006
World Tennis São Paulo, Brazil
  • Provided customers with information on available styles, sizes and colors.
  • Walked customers through the display shelves and answered their questions regarding prices and availability.
  • Assisted customers in trying shoes on and provide honest feedback.
  • Signed customers up for making lists and informed of upcoming promotions and costumers events.
  • Made-certain that the shoe display area was kept clean and organized at all times.
  • Ordered out of stock shoes from the warehouse before the retail stock run out.
  • Encouraged customers to buy accessories such as socks, insoles and shoe polishes.

 


Education
Bachelor of Science: Business Administration Canadian Mennonite University - Winnipeg

Associate of Science: International Trade 2013 UNISUL - Universidade de Santa Catarina - São Paulo, Brazil
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Professional Summary
Affiliations
Public Relations Student Society of America (PRSSA) Member *Eta Sigma Gamma - National Health Education Honor Society Member *National Society of Leadership and Success Member *Unified Sisters Member *I AM THAT GIRL - Co-Chapter Leader & Vice President of Public Relations 2
Skills
  • Administrative/Management
  • Critical Thinking
  • Adobe Lightroom, Adobe Photoshop CC and Elements
  • Microsoft Word, Excel, and PowerPoint
  • Efficient with both Macintosh and Windows operating systems
Work History
01/2017 to Current
Ohio University Athens, OH
  • Community Ambassador.
  • Managed clients, organized sales, edited photos, and set-up appointments.
  • Planned and prepared for on-location and indoor portrait sessions.
  • Created contracts, contact forms, and designed a professional website.
01/2011 to Current
Founder/Lead Photographer Mariah Jarrett Photography Pickerington, OH
  • Managed clients, organized sales, edited photos, and set-up appointments.
  • Planned and prepared for on-location and indoor portrait sessions.
  • Created contracts, contact forms, and designed a professional website.
  • Implemented an Ambassador program.
01/2015 to 01/2016
Cashier/Front Store Sales Associate CVS Pharmacy Athens, OH
  • Developed positive customer relationships through excellent customer service.
  • Helped customers with questions and complaints in person and via telephone.
  • Operated cash register and processed large money orders.
01/2012 to 01/2013
Photography Intern Role Model Magazine Columbus, OH
  • Coordinated and photographed magazine launch and special guests.
  • Captured guests in front of the Step-and-Repeat Wall.
  • Helped promote magazine launch at the Hilton hotel.
Education
2014
Bachelor of Specialized Studies: Holistic Health and Wellness
Ohio University - Athens, OH
Holistic Health and Wellness
Retail Merchandising and Fashion Product Development *Strategic Leadership Certificate:
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Summary
Motivated student seeking entry level service job. Excellent computer skills including many different software applications, IT networking skills, and computer hardware repair and virus removal.
Highlights
  • Reliable
  • Punctual
  • Friendly
  • Organized
  • Motivated
  • Excellent Computer Skills
  • Experience Building Computer Networks and Servers
  • Skilled in Virus Removal
  • Computer Repair?
Accomplishments
  • Built own computer installing all components and loading software
  • Assisted others in computer virus detection and removal of viruses
  • Created an online server
  • Provide assistance regularly to teachers and peers with computer problems and issues
  • Honor Student, all semesters, with 4.0 grade average
  • Winner of Pinnacle Award at Eaton Academy in 2015
Experience
School Store Sales Associate Sep 2014 to Current
Eaton Academy Today Cafe - Roswell, GA
  • Greet customers and assist with any needs them may have
  • Organize and restock inventory
  • Work closely with classmates to improve team and interpersonal skills
  • Hands-on experience in accepting payments from customers and giving correct change to customers
  • Responsible for store accounting including tracking inventory levels and reporting profits
Education
High School Diploma, College Preparation 2018 Eaton Academy - Roswell, GA
  • Honors Student with 4.0 Grade Point Average
  • Leader among peers
  • Recognized by School Administrators for excellent behavior and academics
  • Proficient software skills with Microsoft Word, PowerPoint, Excel, Outlook. Windows, Mac, Linux, Android, and IOS.
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