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Skillful Wireless Manager resume

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  • Microsoft Office, Excel, Word, PowerPoint, Access
  • Fluency in Italian and Albanian
  • Social media marketing
  • Recruiting
  • Personnel records maintenance
11/2017 to 04/2018
Human Resources Intern Smart Staffing Group Poughkeepsie, NY
  • Assist with posting position openings online 
  • Assist with email campaigns, outreach, social media
  • Conduct initial phone screenings and schedule interviews 
  • Provide administrative support to HR managers
  • Answer phones, distribute mail, print/copy documents, and set up meetings including conference lines/video conferences
  • Assist with resume building and job searches for clients
04/2017 to 09/2017
Wireless Sales Consultant T-Mobile Poughkeepsie, NY
  • Greeted store customers promptly and responded to questions with knowledgeable service.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Was top sales representative in the store my first month of sales with highest GP
  • Followed company protocol in regards to customer information and privacy
  • Completed opening and closing paperwork as well as organized company files 
Bachelor of Science: Human Resources, Business Administration Marist College Poughkeepsie, NY Minor in Social Work
Activities and Honors
Emerging Leaders Program - Completion of a specialized training program designed to define and develop leadership potential
Marketing Plan Competition - My team placed third in the marketing competition to design a new product geared towards millennials

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Job-winning Wireless Manager resume

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Professional Summary

Seasoned Sales Manager with over 15 years of experience and proven success in the sales and management. 15 years of Consultative Selling experience with proven ability to successfully articulate and build value in the context of the clients business needs, challenges and industry drivers. Extensive experience in developing aggressive new client acquisition plans to quickly secure long-term contracts and re-occurring revenues.

  • Business development expertise
  • Revenue generation
  • Project management
  • Excellent customer service 
  • Resourceful nature
  • Documentation
  • Relationship management
  • Verbal/written communication
  • Team Management
  • Excellent Communicator


Work History
Branch Manager, 04/2015 to Current
  • Oversee and Manage the Orange County, Garden Grove office. 
  • Development and maintenance of branch accounts, overseeing P&L's, managing a staff of in-house recruiters and achieving both individual and branch new business quotas.
  • Over Achievement of individual and branch annual sales quota of 1.4M by 32% within first 12 months of employment.
  • Increased gross margins by 10% and profits to a record 30% by reengineering business and marketing plan for branch to better focus on high margin services.
  • Forecast local branch growth, develop attractive cost models, and deliver total service solutions aligned with clients strategic business objectives.
  • Managing budgets, allocating branch funds, and defining financial objectives.
  • Drafting forecasts and business plans, as well as organizing marketing activities and events for the branch.
Business Development Manager, 04/2011 to 04/2015
  • Consistent overachievement in new business revenues.- Surpassed annual sales target of 2.4M, four consecutive years; over 25% (2011-2012) and over 31% (2012-2015).
  • Exceeded sales revenue quotas by developing targeted lead generation strategies, Analyzing industry trends and creating customized marketing plans to acquire new business accounts.
  • Identified and qualified sales opportunities by providing a consultative and value-added approach to develop relationships.
  • Coordinated with the Recruiting & Fulfillment Team to onboard new clients
  • Researched clients' business issues and goals to offer appropriate solutions.
  • Developed new business opportunities by effectively communicating product lines to leading international corporations.
  • Created alternative business plans to improve customer relationships.
Sales Manager, 02/2008 to 04/2011
  • Utilized Consultative sales approach in working with mortgage and real estate agents. 
  • Acted as a lead generator for real estate residential mortgage industry. 
  • Met and exceeded monthly sales quota goals between $25,000 and $40,000 in gross revenue.
  • Trained all incoming sales team members.
Commercial Sales Manager, 02/2008 to 04/2011
  • Increased annual sales target of 1.6M by 37.5% (2008-2009) and 39% (2009-2011).
  • Acted as a Subject Matter Expert and advisor in the commercial installation market to develop deep consultative credibility with target accounts.
  • Supported the sales team in writing proposals and closing contracts.
  • Presented customized value proportions and proposals to C-level Decision makers(Door installation, Doc Levelers, corporate contractor repairs) to create new business opportunities. 
  • Developed quarterly and annual sales department budgets and approved all sales staff budget expenditures.
Communications Specialist UNITED STATES NAVY - 8 years
Process: Current

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Experienced Wireless Manager resume

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Certified pharmacy technician with commissioned sales experience, a drive for creative problem solving, and over seven years worth of customer service experience.

  • Excels at building rapport, trust, and close working relationships with customers and coworkers
  • Active listening skills
  • Ability to multitask effectively in fast paced environments
  • Experience navigating across organizational and interpersonal boundaries to solve problems effectively
  • Adaptive and flexible team player
  • Expert in customer privacy and confidentiality
  • Familiarity with medical terminology and hospital systems, drug terminology
Pharmacy Technician / U.W. Health - Madison, WI 01/2018 - Current
  • Received, reviewed, dispensed and labeled prescriptions accurately and safely.
  • Counted, measured and compounded medications following standard procedures.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Established relationships with collaborative departments to ensure the best patient care possible.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Placed orders for out of stock medications to ensure patients received their prescriptions on time.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Delivered quality care to customers through close collaboration with pharmacist.
Retail Wireless Consultant / U.S. Cellular - Madison, Wisconsin 06/2015 - 12/2017
  • Performed individual needs assessment for each customer to recommend best products for value to reach sales driven targets for organization, including but not limited to wireless devices, accessories, plans, features, and customer solutions.
  • Built long lasting relationships with existing customers through both walk in interactions, as well as in CRM management, cold calls, and scouting local businesses to be one stop solution for all wireless needs.
  • Expert at customer retention with focus on leveraging value for both customer and company.
  • Skilled at accountability for sales quotas, customer advocacy, customer privacy, company policy knowledge and enforcement as well as personal empowerment of said policies during escalations.
Retail Associate / Charming Charlie - Madison, Wisconsin 11/2014 - 04/2015
  • Assisted customers in purchasing products and services with superior customer service skills.
  • Assisted in inventory counts of all products in store.
  • Helped coordinate floor plans for new displays and products.
  • Received and checked in new inventory in timely manner to be put on floor.
  • Trained new associates on operations, company policies, and procedures.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Greeted customers upon entrance and handled all cash and credit transactions.
Education and Training
UW Health - - Madison, WI, USA 05/2018 CPhT

Certified Pharmacy Technician (CPhT)

Marshall Senior High School - - Marshall, WI , United States 2014 High School Diploma