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Professional Summary

Operations Manager with over 10 years experience in managing in the distribution/logistics field. Accomplished leader with extensive experience with full operations of regional distribution center. Committed to cost effective management of resources with safety, quality and company performance standards being priority. Proven effectiveness in coping with the stress and pressure within a fast paced environment while handling multiple priorities. Extensive background in distribution, transportation, logistics. Certified trainer on all freight moving equipment within distribution center. Dependable Operations Manager bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills. Dedicated Operations Manager demonstrating effective leadership in all aspects of the job. Excels at cutting costs and streamlining operations. Skilled Operation Manager with solid experience managing all levels of multiple projects including budgeting and company forecasts. Highly skilled with leading up to 100 associates and dealing with complex HR issues.

  • Exceptional interpersonal communication
  • Effective leader
  • Staff training/development
  • Consistently meet goals
  • Efficient multi-tasker
  • Conflict resolution
  • Organized
  • Deadline-oriented
  • Current Forklift Certification
  • CPR/First aid certified
  • Project planning and development
  • Budgeting and forecasting
  • Process improvement
  • Quality assurance and control
  • Results-oriented
  • Dependable
  • Work flow planning
  • Superb time management skills
  • Quality management systems knowledge
  • Unsurpassed work ethic
Work History
Operations Manager 07/2005 to Current
Dollar Tree Distribution Ridgefield, Washington
  • Responsible for the daily operations of Dollar Tree DC-7 regional distribution center servicing over 200 Dollar Tree stores throughout Oregon, Washington, Idaho, Montana.
  • Skilled in the AS400 (Warehouse Management) system, with ability to problem solve through issues.
  • Working knowledge of Vo-Collect voice picking technology
  • Directed projects within the distribution center to improve processes in order to meet or exceed constantly changing production standards.
  • Directly manage cross-dock operations of Canadian pooling freight.
  • Manage the picking, and quality of orders being shipped to Canada for new Dollar Tree Canada store openings.
  • Research, planning, and preparation for weekly conference calls to cover P&L along with volume and quality trends.
  • Various other monthly conference calls including Damage in Shipment, and Shrink.
  • Trained and developed multiple managers with our inbound, outbound, and Canadian operations.
  • Closely manage labor in order to maximize DC through put while still meeting or exceeding challenging production standards.
  • Responsible for hiring of all hourly associates
Shipping Manager 05/2003 to 07/2005
Columbia Sportswear Company Portland, Oregon
  • Direct Supervision of 20-40+ associates depending on the season.
  • Direct work flow to shipping department, ensuring customer orders are being anchored, audited, and pulled accurately.
  • Constantly monitoring status of all waves on PKMS management to ensure customer orders are being shipped while meeting or exceeding expected departmental production standards.
  • Involved in interviewing and hiring of all incoming personnel to the shipping department.
  • Hands on experience with writing and presenting of all shipping associate reviews.
  • Directly dealing with conflict and issuing disciplinary action as needed.
  • Periodically cross-trained in various job duties within shipping department allowing me to maintain and update my knowledge of all shipping functions.
  • Involved in on going company management training.
  • Certified to operate all warehouse equipment.
Assistant Warehouse Manager 08/2002 to 05/2003
Del Monte Fresh Produce Company Portland, Oregon
  • Scheduling transportation routing for all incoming and outgoing deliveries of fresh produce.
  • Supervised the unloading of all inbound produce from outside vendors along with staging of the finished goods for shipment.
  • Worked under stringent deadlines in order to ensure product freshness.
  • Subjected to extreme working conditions inside a refrigerated warehouse for long periods of time.
  • Constant contacts with Del Monte drivers in order to guarantee all delivery appointments were met.
Senior Warehouse Supervisor 09/1997 to 08/2002
Superior Essex Portland, Oregon
  • Direct supervision of up to 15 associates.
  • Responsible for scheduling inbound and outbound LTL, OTR, rail shipments.
  • Certified in LTL, and UPS hazardous material shipping.
  • Met company objectives on a regular basis.
  • Responsible for training off all new warehouse associates.
  • Involved in hiring and disciplinary action of associates as needed.
  • Created a safe and healthy work environment thus maintaining associate moral.
  • Worked with WMS software.
High School Diploma: General/Automotive 1990 Reynolds High School - Troutdale, Oregon
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Professional Summary
Decisive and effective production manager skilled in leading cross-functional teams to meet customer demands and deadlines. Years of experience supervising production lines, overseeing materials inspection, scheduling production and conducting weekly physical inventories. Accountability the most important factor in any production based operation.
  • Production line management
  • Timely safety audits
  • Quality assurance training
  • OSHA regulations
  • Quality inspection
  • Manufacturing management
  • Practices safety and sanitation standards
  • Strong leadership abilities
  • Cause and effect analysis
  • Material handling expertise
Work History
Shipping Manager, 01/2017 to Current
Sanderson Farms Processing Plant Kinston, North Carolina, United States

  • Successfully managed production activities so all orders were shipped on time.
  • Managed documentation of and training on production procedures and work instructions.
  • Maintained and communicated daily productivity and shipment reports for all departments.
  • Verified that all process control parameters were being documented and followed at all times.
  • Immediately addressed all expired product dispositions.
  • Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.
  • Created and updated department work instructions and reports on a regular basis.
  • Addressed all personnel issues promptly and professionally.
owner, 03/2015 to 02/2017
The junction Grill and Restaurant Goldsboro, NC
Owned and operated a full service restaurant.ordered and maintained food inventoriesevaluated and monitored food and labor costsmaintained and monitored all state requirements for proper safe handling practices

plant manager, 02/2013 to 03/2015
Valley Proteins Rose hill, NC
  • Championed quality initiatives.
  • Managed documentation of and training on production procedures and work instructions.
  • Verified that all process control parameters were being documented and followed at all times.
  • Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.
  • Recommended and executed quality improvements for production and product quality.
  • Assigned appropriate manufacturing supervisor, assembler and operator duties.
  • Defined manufacturing performance standards and reviewed the outcome of performance goals to set future targets.
  • Addressed all personnel issues promptly and professionally.
  • Drove daily production activities with effective communication and leadership.

Night Shift Plant manager, 05/2008 to 03/2013
House of Raeford Farms Inc Rose Hill, North Carolina, United States
  • Maintained up-to-date knowledge and information about technology and plant management best practices.
  • Completed and maintained accurate and organized records, documents and reports.
  • Implemented performance, quality and efficiency measures to achieve aggressive production goals.
  • Escalated safety and quality issues and initiated remedial actions promptly.
  • Managed product quality to guarantee compliance with quality policies, procedures and systems.
  • Met aggressive production and safety goals while minimizing equipment downtime.
  • Determined suitable crewing requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
  • Directed improvements in safety, product quality, service and cost efficiency.
  • Drove daily production activities with effective communication and leadership.

Associate of Science: Fish and wildlife management, 1991
Wayne Community College - Goldsboro, NC
Food safe certified, HACCP Certified, HAZMAT certified, Industrial plant management training completion, LEAN Manufacturing starter course
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Warehouse product coordinator with 20 plus years of experience, including in forklift operation.pick/pack fulfillment and distribution environment.Warehouse Worker accomplished in organizing shipments and loading trucks for fast and efficient customer delivery.

  • Shipping and receiving
  • Safety-oriented
  • HAZMAT training
  • Defect tracking
  • Multi-tasker
  • Customer-service focused
  • Exceptional problem solver

  • Manufacturing background
  • Natural leader
  • Safety Orientation training
  • Adaptable
  • Overhead Crane Operator
  • First Aid certified
  • Packing and scanning orders

Used propane forklift to load trailer at warehouse.Connected hoses and operated equipment to move liquid materials into and out of storage tanks on vessels.Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.Assembled product containers and crates.Packed containers and re-pack damaged containers.Recorded numbers of units handled and moved, using daily production sheets or work tickets.

October 2018 to Current
Lone Star Reel Corporation Bonham, TX checking reels for defects and  stacking the reels for pallets to ship out
Security Guard Gated community
April 2018 to October 2018
Ramco,llc Ft Myers, FL
December 2016 to March 2018
Self employed Dallas, TX various odd jobs ,mowing ,remodeling, and roofing,etc while attending school
December 2016 to March 2018
AIM Irving, TX
Shear Operator/Press Brake Operator
June 2013 to December 2016
Air Science® Fort Myers, FL Interpreted prints, drawings and sketches. Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies. Assembled components with hand and power tools. Assessed work for errors or compliance issues and made corrections and modifications when necessary. Cleaned and finished sub-assemblies or assemblies using hand or power tools. Performed and submitted first piece for inspection. Assessed work for errors or compliance issues and made corrections and modifications when necessary. Set up and operated greasing equipment to grease components, sub-assemblies or assemblies. Certified and skilled forklift operator. Lubricated and wiped machines, tools and workplace to maintain safety and cleanliness.
Shipping Manager
April 2010 to May 2013
Medique Products Fort Myers, FL

Unloaded, picked, staged and loaded products for shipping.Oversaw special orders and after-hours, urgent shipping jobs.Conducted monthly, quarterly and yearly inventories of warehouse stock.Oversaw hiring and training of 2-3 new employees each quarter.Resolved service issues in a timely manner, including coordinating and processing returns.Oversaw warehousing and storage practices and housekeeping.Received incoming shipments and reviewed contents against purchase order for accuracy.Rotated stock by code and receiving date.Followed proper selection procedures as established by the company.Transported goods from racks, shelves and vehicles.Led cross-department initiatives to develop and pursue cost reduction programs.Evaluated and reconfigured systems to support customer service and operational goals.Used propane forklift to load trailer at warehouse.Assembled product containers and crates.Cleared damaged items and loaded freight.

May 2007 to April 2010
balance staffing Bonita Springs, FL

​​did various jobs and assignments for balance staffing i.e., construction,warehousing

swing person
February 2005 to May 2007
connectra Gainesville, TX

shipping/receiving, assembly, Q.C. cycle counts

Texstar Installations Arlington, TX

installation of above ground pools, spas.and pool tables

Jbc Steel Products LLC Dallas, TX

started at saw,went to brake press/shear responsiblities included; ship/receive, inventory control q.c.and supervision of 3 other persons

GED : general, 1990 sweet water college Sweetwater, TX, united states
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Talented Materials Fabricator skilled at combining creativity with efficient and effective execution. Possesses a high degree of integrity, outstanding work ethic, as well as strong leadership qualities with a passion for  metal fabrication.

  • Experienced at troubleshooting and diagnosing issues
  • Proficient in electrical repair
  • Valid driver's license with a clean driving record
  • Well versed in blueprint interpretation
  • Excellent verbal and written communication
  • Staff training and development
06/2018 to Current
Lead Maintenance Technician Santa Clara Appliances Oakland, CA
  • Coordinated and executed preventative maintenance on compressors and generators.
  • Troubleshoot and repair washers, dryers, and refrigerators. 
  • Oversaw multiple technicians and delegated duties. 
  • Evaluated systems in use to uncover problems, complete maintenance and recommend solutions.
06/2017 to 06/2018
Lead Maintenance Technician The Whole Cart Hayward, CA
  • Assist in the permitting process including installation of equipment, repairs and passing health inspections. 
  • Fix and maintain a fleet of over 30 Google owned food trucks
  • Input and document all repairs and services for each truck.
  • Provide preventative maintenance and troubleshoot issues on all  generators including diesel, gas, NG, and LPG
07/2013 to 06/2017
Shipping Manager Sole Supremacy Newark, CA
  • Oversaw packing and shipping of < 2500 items a week, including the handling of customer concerns or complaints
  • Managed shipping staff, including scheduling
  • Coordinated with local and global companies to provide the most time efficient and cost-effective shipping method available.  
  • Manually created shipments, assigned carriers and dispatched shipments.
02/2008 to 07/2013
Safe and Vault Engineer Security Safe USA Hayward, CA
  • Constructed bank vaults, including welding and maintenance; client list includes Bank of America, Wells Fargo, Citi Bank.
  • Notable: Project Manager for disassembly and refurbishing of 3 -12000 lbs vault doors for the original SF Federal Reserve (Bentley Reserve)
  • Construction and completion of 55 shield doors enclosing the federally funded National Ignition Facility (NIF) at Lawrence Livermore National Lab.
  • Interpretation of blueprints for residential and commercial construction.
Education and Training
Bachelor of Science: Business Administration Cal State Hayward Hayward, CA, USA

Related coursework: Project Management, Business and Professional Ethics, Business Communication, Products and Pricing, Human Resources 

MIG & TIG Welding Courses The Crucible Oakland, CA, USA
Activities and Honors

Passion for automotive vehicles for over 15 years

A most recent project includes a complete restoration of 1972 Datsun 240z

  • Replaced floor pans, quarter panels and prepared the body for paint.
  • Rewired the complete chassis and engine harness.
  • Replaced engine and fabricated motor mounts.