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Summary
Results-oriented college junior seeking employment with the top-tier insurance agency, Liberty Mutual. Talents include relationship building, customer service, and attention to detail.
Skills
  • Self-motivated
  • Excellent communication skills
  • Organized
  • Team player mentality
  • Microsoft Office Suite, 2016
  • Complaint handling and resolution
  • Customer advocate
  • Seasoned sales skills
Employment Experience
08/2017 to Current
Assistant Women's Golf Coach University of Idaho Moscow, ID
  • Log weekly hours of players and submit them to NCAA compliance.
  • Monitor and organized the players study table and help the head coach organize practice schedules.
  • Organize travel itinerary and travel with the team to tournaments around the U.S.; supporting the coach and players with course and hotel logistics.
  • Help with the compliance, recruiting, and communication of future players.
  • Return emails to recruits interested in our program and inform them of our team performance along with answering any questions or concerns they may have. 
05/2017 to 08/2017
Guest Services & Pro Shop Gozzer Ranch Golf & Lake Club Harrison, ID
  • Worked daily with Excel, outlook and Jonas Billing to complete the tasks required in the office and customer service to members.
  • Took required inventory and helped restock when new product came in. 
  • Customer service to members involving rentals, gear, clothes and any special needs including organizing special shipping of a requested product.
04/2017 to 08/2017
Sales Associate and Golf Tech Srixon & Cleveland Golf Spokane, WA
  • Exceeded seasonal sales goals by expertly informing them of the advantages of Srixon & Cleveland Golf products. 
  • Attend local golf courses representing Srixon & Cleveland around the Inland Northwest, specifically Spokane and Coeur D'Alene.
  • Set up sales booth, evaluated customers swings and fit clubs to customers' preference.
10/2015 to 02/2016
Assistant Manager Snap Fitness Spokane Valley, WA
  • Sold memberships to prospective customers, while meeting and tracking sales goals.
  • Managed front desk, handling phone inquiries from customers concerning membership information and routine facility operation. 
  • Aided in facility sanitation. 
Education and Training
2019
Bachelor of Arts: Organizational Sciences University of Idaho Moscow, ID
  • Minor in Communications 
  • Assistant Coach, Women's Golf Team, 2017-Present  
  • Women's Golf Team Player, 2016-2017
2016
High School Diploma University High School Spokane Valley, WA, United States
  • Top 15% of Class
  • Varsity Basketball Team Participant, 2012-2016
  • State Qualifier for Golf Team, 2012-2016