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Analyze and plan the daily package dispatch to ensure timely and proficient service performance and streamlined routes.
Review and analyze data (e.g. stop and volume trends, cost per piece, missed pieces, service failures) to identify dispatch trends.
Promote new package flow technology implementation such as Preload Assist System and ORION mileage optimization to achieve cost, safety, and service objectives.
Ensured the implementation and execution of CHSP processes by providing a framework for employees and Health & Safety Committees to be engaged, challenged, and motivated to recognize and reduce risk to prevent injuries and auto crashes and to live healthy lifestyles.
Assisted and investigated all OSHA complaints in my Division.
Acted as the lead coordinator for and participated in internal Comprehensive Safety Risk Assessment audits.
Supervised the daily performance of service providers to ensure quality service, improve performance, and maintain compliance with environmental, health and safety requirements.
Encouraged sales lead participation through maintaining mutually beneficial customer relationships.
Planned, delegated, and reviewed the day to day activities of the preload operations.
Worked with hourly and management staff and collaborated with support functions to address process, safety, staffing, training, and disciplinary issues.