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This resume is created in 7 minutes.
Accomplishments
  • Standing O Winner - September 2016.
  • Additional Information Additional Information: Certificates: I have a CPR and First Aid certificates from the Red Cross.
  • Named “Employee of the Month in September 2016.
  • Perfect Attendance.
Professional Summary
Dedicated Customer Service Representative with over 4 years of experience. Motivated to maintain customer satisfaction and contribute to company success. Reliable and driven, with strong time management and prioritization abilities.
Skills
  • Team liaison
  • Strong verbal communication.
  • Extremely organized Problem Solver
  • Team leadership.
  • Great Customer Service Skills
  • Budgeting and finance.        
  •  Great listener
  • Positive Attitude
  • Data management
  • Very reliable
  • Staff development
  • Bilingual
  • Proficient in WMS, DC portal , RF gun & Microsoft Word and Excel Proficient. Pyramid system.
  • Customer-oriented
  • Active listening skills
  • Natural leader
  • Motivated team player
Work History
Insurance Agent / Customer Service 07/2015 to Current
Progressive
  • Attending meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
  • Calling on policyholders to deliver and explain policies, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
  • Seeking out new clients and developing clientele by networking to find new customers and generate lists of prospective clients.
  • Performing administrative tasks, such as maintaining records and handling policy renewals.
  • Explaining features, advantages and disadvantages of various policies to promote sale of insurance plans.
Seasonal Bombay Sorter Lead 11/2016 to 04/2017
LBrands
  • Limited Brands Supervised, trained, coached and motivated over 50 associates during peak season.
  • Collaborated with command center and supervisors to solve work-related problems.
  • Planned work schedules and assigned duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
  • Implemented and reinforced L brand's policies and safety guidelines.
  • Covered the induction platforms during breaks so we are not behind the plan.
  • I made sure the induction platforms had the right bulk units every wave.
  • Voice packed whenever a packer or a zone was behind.
  • Trained other leads how to drive the induction platforms.
  • Encouraged TEAM WORK.
  • I made sure the associates came back from break on time.
  • Brought new ideas to the final induction platforms.

Merchandise Processor / Supplies / Induction Driver 08/2013 to 04/2017
Lbrands
  • Limited Brands Accurately picking and packing orders.
  • Processing rework and auditing merchandises by counting, labeling, packing and sorting.
  • Inducting merchandises.
  • Departments cross trained in
  • Developed new process for employee evaluation which resulted in marked performance improvements.

America's Tax Office America's Tax Office
  • Prepared simple to complex tax returns for individuals or small businesses.
  • Reviewed financial records such as income statements and documentation of expenditures.
  • Interviewed clients to get a thorough picture of financial situation.
  • Used all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.
  • Recommended additional products and services.
  • Ensured a copy of the completed return is provided to the customer.

Parking attendant / Team leader 05/2012 to 03/2013
Grant Medical Center
  • Assisting patients in and out of taxis, ambulances, cars and helicopters.
  • Lifting patients on and off beds, moving them to and from treatment areas and operating rooms.
  • Greeting patients and their family members.
  • Take tickets from waiting patrons and park or retrieve vehicles.
  • Collecting fees from vendors wishing to park in the valet lot.
  • Check vehicles for damages.
  • Helping patients locate their vehicles.
  • Escorting patients to their vehicles if needed.
  • Resolving parking lot disputes that occur between customers.
  • Giving directions to customers.

Material Handler & High lift operator 08/2011 to 03/2012
Limited Brands Inc Columbus, OH
  • Assembling, handling, and storing merchandise throughout the warehouse area.
  • Picking products with RF Gun for multiple waves/orders that come in.
  • Receives daily production assignments and shipping orders for priority.
  • Safely handle merchandise, repack, or re-stack pallets of finished product and shrink wrap and load to truck.
  • Standing 10hrs and lifting orders that weigh around 85lbs to 100lbs.
  • Packing and Picking the merchandise for given orders by management.
  • Organizing and processing customer orders on night shift making sure the truck departure timelines are met.
  • Stocking and retrieving cases of products from high bay storage areas.

Store Clerk 06/2009 to 03/2011
Walgreens
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Operated a cash register for cash, check and credit card transactions with 99% accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Alerted customers to upcoming sales events and promotions.
  • Identified potential shoplifters and alerted management.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Welcomed customers into the store and helped them locate items.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Verified that all customers received receipts for their purchases.

Education
Bachelor of Science: Civil Engineering 2019 Current Ohio State University -
This resume is created in 7 minutes.
Objective
Seeking a marketing position where I can contribute creatively using my education, experience, and positive attitude.
Summary
Knowledgeable about the essentials of marketing, such as consumer/buyer behavior, direct marketing, B2C/B2B marketing, and marketing research; familiar with the general overview of selling strategies/practices and relationship selling; strong communication, interpersonal, problem solving, and organizational skills.
Skills
  • Word
  • PowerPoint
  • Excel
  • Access
  • SPSS
  • Collaboration
  • Adaptability
  • Time Management
  • Leadership
Work History
Administrative Assistant, 11/2016 to 04/2017
Heavenly Mountain Resort South Lake Tahoe, CA
  • Wrote a weekly schedule for up to 50 lift operators
  • Maintained excellent payroll records
  • Organized and execued safety and training documentation plans
  • Maintained employee contact through phone calls and e-mails

Office Assistant, 05/2016 to 09/2016
Action Watersports at Timber Cove Marina South Lake Tahoe, CA
  • Booked reservations via direct contact and phone calls
  • Maintained time keeping system for employees
  • Assisted with boat rentals

Lift Operator, 11/2014 to 04/2016
Heavenly Mountain Resort South Lake Tahoe, CA
  • Provided excellent service to guests
  • Maintained snow surfaces around chairlifts
  • Ensured guests' safety by properly loading and unloading chairlifts

Education
Bachelor of Science: Business Administration (Marketing), 2014
San Diego State University - San Diego, CA
This resume is created in 7 minutes.
Professional Summary
Experienced Military professional with 7 years in leadership, logistics management and combat. Trained in defensive tactics and HAZMAT handling. Physically fit, disciplined, and able to tolerate high stress levels. Trained in electrical wiring, plumbing, carpentry, and HVAC. 
Skills
  • Strong leader
  • Operations management
  • Transportation specialist
  • Supply management
  • Human resources management
  • Risk assessment
  • Training and development
  • Troubleshooting
  • EPA Certified
  • CPR Trained
  • Access control procedures
  • AED Trained
  • HAZMAT training
  • Time Management 
  • Terrain analysis
  • Image interpretation
  • Emergency planning
Accomplishments

 Army Achievement Medals for Leadership,2012 and 2014

 "Global War on Terrorism" Service Medal, 2012

Army Good Conduct Medal, 2013

National Defense Service Medal ,2013

Work History
Small Arms Repairer , 03/2017 to Current
Department Of Navy/NSA Millington TN
  • Visually inspect weapons to check the operation of mechanisms (e.g., bolt action, feed mechanisms, trigger tensions, sights)
  • Issue and maintain weapons and personal protective equipment to security and law enforcement personnel
  • Account for ammunition using the Ordnance Information System (OIS-R) in accordance with current regulations and guidance






Security Guard, 06/2015 to Current
Department of Defense Millington, TN
  • Daily monitoring of visitors and pedestrians entering and exiting military installations
  • Keep record of incoming vehicles to secure military installations 
  • Operate the National Crime Information Center (NCIC) terminal in accordance with (IAW) federal and state laws
  • Proper use of PPE (Personal Protective Equipment) 
  • Make immediate decisions regarding use of deadly force
  • Operate Active Vehicle Barrier when required, and alert appropriate officials of apparent security violations or security threats 
  • Conduct foot or vehicle patrol of perimeters, roadways, parking and other high traffic areas as well as interior of shops, storage facilities and other structures
  • Conduct traffic stops at the Installation Access Control Point (IACP) for safety and security checks








Technician I, 07/2014 to 06/2015
St. Jude Children Research Hospital Memphis, TN
  • Responsible for performing operational, administrative and technical tasks to provide comprehensive care for all species of laboratory animals 
  • Calibrate equipment for data collection
  • Daily health observations, feeding/watering, sanitizing primary and secondary enclosures
  • Environmental enrichment to improve habitat for animals
  • Handling and restraint of animals  for research purposes
  • Record daily usage of food and supplies
  • Assist with the movement of animals, feed and equipment 
  • Keeping inventory to ensure efficient amounts of supplies, equipment and food 







Team Leader, 01/2011 to 04/2014
U.S. Army Fort Riley, KS
  • Served as team leader for 12B combat engineers in Fort Riley, KS and Afghanistan.
  • Supervised eight army engineers and coordinated efforts to locate and neutralize improvised explosive devices.
  • Liaised between combat leadership and engineering team to carry out and implement orders.
  • Directed deployment of personnel in offensive, defensive and retrograde operations.
  • Patrolled areas and allowed restricted area access for authorized personnel.




Lead Lift Operator, 05/2008 to 12/2010
Home Depot Memphis, TN
  • Assisted garden crew team to safely and securely lift merchandise to store room.
  • Provided service and assistance to Home Depot customers.
  • Identified and resolved equipment shortages.
  • Updated and filed supply records and forms.
  • Delivered logistical support and verified that all deploying organizations had necessary supplies and equipment.
  • Operated forklifts and other heavy machinery safely.
  • Maintain inventory on shipments in shipping and receiving area
  • Accounted for all deliveries to assure accuracy during shipment 
  • Calibrated heavy machinery to complete orders
  • Organized pallets 




Education
Associate of Applied Science: Occupational Studies , 2016
Vatterott Career College - Memphis Tn

Advanced Individual Training : 2011
Combat Engineer Course -
This resume is created in 7 minutes.
Summary
Seeking a challenging opportunity within a growing corporation that instill quality and integrity, where my acquired skills may be utilized, my experience and proficiency will afford me the opportunity for growth and development.
Skills
  • Shipping and receiving  
  • Customer-service focused
  • Safety-conscious
  • Exceptional multi-tasker
  • Hospitality expertise  
  • Strong communication skills​
  • Manufacturing background
  • Heavy industrial equipment operation
  • Packing and scanning orders
Experience
Warehouse/Forklift Driver/Inventory Clerk 03/2017 to 05/2017 Samsonite Jacksonville, FL
  • Picking/Packing, Loading and Unloading receives and counts items in a warehouse inventory and records the data either manually or on a computer.
  • Keeps the stock items organized and readily accessible.
  • Mark the stock using a variety of means, including radio frequency identification tags, paper tags, labeling equipment or stencils, or other marking equipment.
Fork lift operator 03/2005 to 01/2008 Faith investors LLC Atlanta, GA
  • Operates order picker and forklift in and around warehouse Pull product from the warehouse for shipment to the stores Climbs on racking system (approximately 15' above ground) to reach product Wrap order on pallet for shipment Load and unload shipment, pallets, etc.
  • Place shipment on racking systems.
  • Summer job-POS Help desk Track trouble tickets, answer phones, route calls to appropriate person or department.
  • Password resets, help customers on software, assist customers on billing issues General office duties, modem resets, remote PC assistance, Data enrty, assist with sales Remove broken printers, set up new computers, password protection person, high volume call center, inbound/outbound calls.
Fulltime- Baker 09/2004 to 04/2005 Krispy Kreme Jacksonville, FL
  • Top baker, face to face customer service Timely preparation of food, attention to details Listen to customers, to help make experience wonderful Personable relationship with regular customers for friendly returns.
  • Daily handling of large cash deposits, and sales transactions.
03/2004 to 08/2004 Faith Investors LLC Atlanta, GA
  • Summer job-POS Help desk Track trouble tickets, answer phones, route calls to appropriate person or department Password resets, help customers on software, assist customers on billing issues General office duties, modem resets, remote PC assistance, data entry, bill collecting Remove broken printers, set up new computers, password protection person.
  • Awards-best (CSR) customer service reprehensive of the month, high volume call center, inbound/outbound calls.
Education and Training
Jean Ribualt high school Jacksonville, FL
Skills
billing, call center, cash deposits, oral communication, customer service, data entry, forklift, General office duties, Help desk, Inventory, Mark, excel, Microsoft word, modem, POS, printers, radio, sales, team work, answer phones