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Summary
Goal driven professional with vast experience and knowledge in Supply Chain Planning, Customer Service and Logistics Management in multiple CPG companies.  Proven leadership and interpersonal skills demonstrated through  break through customer service results and relationship building. Consistently able to balance a full plate, and maintain a "can do" attitude in a fast paced and changing business environment.   Customer-oriented Supply Chain Analyst focused on increasing production, minimizing costs and maximizing overall supply chain efficiency.
Skills
  • Supply Chain Management
  • Customer Service 
  • Cross Functional Team Leadership
  • Consumer Products
  • Logistics
  • Process Improvement
  • Supply Chain Optimization
  • Fully bilingual (English/Spanish)
  • Root cause analysis
  • Strong leadership abilities
  • Inventory Management
  • Production planning
  • Order Management/Vendor Managed Inventory
  • Microsoft Office, Word and Excel
  • SAP -MRP/ERP systems
  • JDA Manugistics
  • Strong interpersonal skills help build relationships with suppliers and customers.


Languages
Excellent oral and written communication skills and language proficiencies in English and Spanish.
Work History
10/2016 to Current
Supply Chain Planner Buyer - External Operations - Cosmetics COTY INC. Cincinnati, Ohio
  • Managed collaborative relationship with 3 external manufacturing suppliers to translate business needs and priorities into actionable production plans for 10% of North America Cover Girl cosmetics business.
  • Determined the most cost-effective procedures and routes for shipments.
  • Responsible for achieving production requirements.
  • Directed and coordinated the production, processing, distribution and marketing activities of XYZ industrial organization.
10/2014 to 09/2016
Site Integrated Planner- Cover Girl Cosmetics PROCTER AND GAMBLE Cincinnati, OH
  • Tasked with creating master production schedules for cosmetics global supply chains representing 10% of Procter & Gamble cosmetics business. Products under my responsibility represent $25+ million in annual sales.
  • Managing 6 external manufacturing sites producing finished goods and semi-finished goods sourced from Europe, Mexico, Canada and US.
  • Worked directly with  business partners in P&G Supply Network Operation teams, to deliver S&OP key initiatives for the US and European markets in a timely manner while planning phase in and phase out strategies for finished goods and raw materials with minimal scrap costs.
  • Exceeded Customer Service targets for 12 consecutive months while delivery inventory targets.
  • Balanced capacity through short/long term planning based on forecasted demand for capacity constraint supply chain.
  • Lead teambuilding activities and events for site of 800+ employees.
  • Lead soft skills training for Cosmetics Category Team.
  • Manage $300K budget for freight payments for global cosmetics supply chain.
  • Lead delivery of customer service fulfillment and deliver key business metrics: Cost, Productivity Improvement, optimized manufacturing capacity and inventory optimization.
  • Successfully aligned business plans with customer needs, continuously delivering above 99% case fill rate.
  • Oversaw multifunctional team, develop plans and successfully deliver 7 new initiatives.
  • Directed Bi-weekly reviews with top leadership to discuss KPI and review business objectives.


02/2008 to 09/2014
Site Integrated Planner- Dentifrice (Crest/Glide/Oral B) PROCTER AND GAMBLE Cincinnati, OH
  • Delivered collaborative relationships and created master production schedules using SAP for 5 Oral Care External Contract Manufacturers located in North America, China and Ireland.
  • Collaborated and execute S&OP strategies on time to phase in and phase out finished goods and raw materials resulting in minimal costs during promotions.
  • Delivered 15 global initiatives with success.
  • Consistently looked for ways to simplify work process and increased team productivity.
  • Resulting on taking on more responsibilities.
  • Within one year in Floss team, took on the planning for all 5 suppliers.
  • Team went down from 3 planners to only one.
  • Executed planning for initiative programs across various global regions including Asia, Latin America and Europe ontime and with excellent service results.
  • Exceeded Customer Service target of 99% for 4 consecutive years and delivered inventory targets.
  • Executed team plan to reduce inventory costs for floss business 25% for FYE 12/13.
  • Managed supply plan for Costco's quarterly promotional events including regular turn business, represented 30% of the P&G floss volume.
  • Lead daily directional setting meetings across regions and included category manager to business.
  • Trained 6 managers and various planners on the Oral Care business (professional chemicals and dental floss).
  • Lead improving productivity by 30% through simplifying and standardizing schedule communication to suppliers.
07/2000 to 02/2008
Customer Team Logistics Analyst PROCTER AND GAMBLE Cincinnati, OH
  • Responsible for managing customer orders from order acquisition to delivery, as well as working with VMI (Vendor Managed Inventory) for Top Ten customers by interfacing with Sales, Logistics, Distribution Centers and external customers to deliver high service results.
  • Lead team of 3, as Single Point of Contact between Sales Team and Customers, to facilitate order management for initiatives and promotional in and out events for P&G Top Ten customer.
  • Managed customer inventory on daily basis and facilitated meetings with customer to manage DC demand, excess and promotions.
  • Raised benchmark/target service level from 95% to 98%.
  • Delivered results with 99% case fill rate during volatile respiratory season.
  • Developed Current Best Approach documentation for various process in logistics and customer service across the years.
  • Build capability in the organization by interviewing and recommending to hire qualified individuals for the Customer Service Organization.
  • Participated in 50+ interviews during Gillette company integration.
  • Trained various team members while keeping core work and maintaining customer service results for Puerto Rico's largest grocery customer accounts.
  • Role modeled, mentored individuals to engage in positive work culture and build capability for Customer Service organization.
  • Member of Customer Service team received companywide recognition from P&G Chief Supply Chain Officer for engagement and "Can Do Attitude".
  • Received Power of You Award for participation in presentation to P&G's Chief Supply Chain Officer on team engagement and role modeling for site.
  • Mentorship team member fully engaged in P&G site wide mentorship program.
  • Founder and co- leader of Latino employee affinity support group of 20+ members for North America Customer Service Organization.
  • Achieved 100% HERO team member participation in Mentorship Program.
  • Lead site wide (700+ employees) event planning as part of Inclusion strategy on a quarterly basis.
  • Received quarterly Diversity Award for diversity/inclusion site wide role model and two awards from organization directors for leadership developing the Latino community in the NA Customer Service Site.


08/1997 to 06/2000
Customer Logistics and Financial Coordinator for Exports Procter and Gamble San Juan, Puerto Rico
  • Customer Logistics and Financial Services for Exports- Latin America and Caribbean Customer Service and Logistics coordinator managing all order acquisition, processing and logistical coordination for the Latin America and Caribbean basin markets.
  • Promoted from entry level to highest administrative level within 6 months of start with Company.
  • Lead team of 5 members through Process Improvement project in our department and earned 1st place in team competition.
Education
Bachelor of Arts: Indiana University - Bloomington
Dean's List, Undergraduate Minority Merit based Scholarship Award National Italian Honor Society (Gamma Kappa Alpha) Overseas Summer Program, Florence Italy
Accomplishments

Interamerican University in Rio Piedras, Puerto Rico

Completed 18 credits in Business Foundations including Statistics, Accounting and Economics

 

Professional Development
  • INTERAMERICAN UNIVERSITY OF PUERTO RICO, Puerto Rico                                  Coursework completed Post IU BA:  Accounting I & II, Basic and Managerial Statistics, Micro/Macro Economics Graduate Level- Business Law
  •  Procter and Gamble Success Drivers Interviewer Certification
  • Procter and Gamble SAP Planning Intermediate Qualification
  • Procter and Gamble Latino Network Member

                   

This resume is created in 7 minutes.
Professional Summary

Accomplished professional with 15 plus years of experience in the field of Logistics and 9 years of experience in Organizational Leadership.  Expert at managing supply support, transportation, inventory control, purchasing, and distribution. Effective in customer service, cost reduction, and property management. Proficient in NALCOMIS/ Relational Supply (R-SUPPLY), Big Safari Inventory (BSI), Cost Point, FEDLOG Database, and most MRP/ERP systems. Manages all assigned projects to completion, ensuring on-time delivery. Versatile and proactive problem solver with excellent interpersonal skills. Highly adaptable to ever-changing circumstances when engaging any project business plans within a fast-paced and demanding environment.

Skills
  • Team leadership
  • Team liaison
  • Conflict resolution
  • Extremely organized
  • Self-motivated
  • Team building
  • Stakeholder relations
  • Six Sigma
  • Goal attainment
  • Project management
  • Process implementation
  • Staff development
  • Risk management processes and analysis
  • Powerful negotiator
  • Project planning and development
  • Logistics management
  • Strategic planning
Work History
Military and Veterans Resource Center Admin, 11/2017 to 05/2018
Regis University Denver , CO
  • Monitored, tracked, and reported on use of Centers and center resources.
  • Maintained systems for tracking and verifying  work completion.
  • Maintained system for tracking and reporting use of Centers and
    center resources and services.
  • Maintain knowledge of Regis academic and institutional policies and procedures.
  • Served as a professional resource to assist student-vets in obtaining the support and resources to meet their needs.
  • Collaborated with other departments and offices across the University to support the academic success and support the holistic well-being of student-vets.
Logistics Manager, 04/2016 to 07/2016
Victory Construction and Refrigeration Denver , CO
  • Boosted company efficiency through warehousing project upgrades and process implements and improvements such as: designing a streamlined warehouse and implement policy and procedures.
  • Collaborated with Owner and Project Managers to develop scopes and implement project plans.
  • Develop logistics requirements associated with transportation, delivery and storing of hardware and components for the company.
  • Start 5S program.
  • Created an Inventory Sales System for our in-house materials, and tools.
  • Organize and inventory copper pipe, fittings, PVC pipe, and fittings.
  • Keep track of and log all of our company tools.
  • Track and schedule maintenance for our company-owned equipment (Scissor Lifts, Forklifts, Company Vans).
  • Directly managing employees and ordering construction materials from various suppliers that we use on a daily basis for our construction and service teams.
  • Oversaw the organizing and product storage in stockyard areas.
  • Conducted qualitative and quantitative analysis of logistics operations using simulation models and other tools.
  • Develop audit plans to ensure compliance with the logistics/warehouse policy and procedures.
Logistics Specialist, 12/2012 to 03/2015
DynCorp International LLC Fort Worth , CO
  • Coordinated material movement virtually between storage, production areas, and designated workspaces.
  • Coordinated with purchasing, construction, warehouse, and engineering personnel to ensure appropriate scheduling and movement of raw materials.
  • Verified materials or merchandise received against shipping/invoicing documents; recorded discrepancies and damaged goods.
  • Provided asset management, coordinated warehouse processes, and distribution administration.
  • Saved the US Government approximately $500 million.
Logistics Analyst, 01/2012 to 11/2012
Sierra Nevada Corporation Centennial , CO
  • Maintained inventory records/ documentation for government assets management.
  • Utilized the BSI/Cost Point System and entered data to track and maintain inventories Processed request for mission support assets Purchased, tracked, sourced, and accounted for assets in excess of $2 million.
  • Determined parts requirements and developed provisioning documentation.
  •  Analyze and coordinate the logistical functions of flight programs
  • Determined the most cost-effective procedures and routes for shipments.
Aviation Logistics Analyst, 02/2002 to 02/2011
United States Marine Corps Camp Pendleton , CO
  • Supervised 30 Marines to maximize efficiency and satisfy valid customer requirements.
  • Provided aviation supply support, including inventory management, materials admin, and requisitioning procedures.
  • Validated customer requirements; processed and submitted requisitions.
  • Ensured availability of required equipment and supplies; managed repairs/purchases of assets.
  • Conducted qualitative and quantitative analysis of logistics operations using simulation models and other tools.
  • Defined appropriate metrics and measurements to drive results.
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
  • Responsible for evaluation of logistics requirements for, packaging, handling, storing, and transporting critical flight hardware/supporting hardware for the various support vehicle (aircraft tugs) configurations. 
Education
Bachelor of Science: Business , May 2018
Regis University - Denver , CO
Certificate: Six Sigma Green Belt , 2014
Villanova University - Villanova , PA
Certificate: Lean , 2014
Villanova University - Villanova , PA
This resume is created in 7 minutes.
Summary
PEPSI COLA VENEZUELA
2006-2010
Logistics analyst
 
EMBUTIDOS ARICHUNA 
2011-2016
Logistics Specialist
 
 
8th semester of industrial engineering, at the Rafael Belloso Chacin University, Maracaibo Venezuela
 
Currently working in Industrial Roofing, I have Certification to handle equipment such as Forklift bumlisft, Basic Plus.
Currently working in Industrial Roofing, I have Certification to handle equipment such as Forklift bumlisft, Basic Plus.
Currently working in Industrial Roofing, I have Certification to handle equipment such as Forklift bumlisft, Basic Plus.
Experience
05/2011 to 04/2016
Logistics Specialist Embutidos Arichuna Sucursal Maracaibo Maracaibo, Zulia Control the output and inpud of products to the warehouse perform the logistics and distribution of deliveries, avoid products losses through controls created by me
Control the output and input of products to the warehouse, perform the logistics and distribution of deliveries, avoid product losses through controls created by my
Control the output and input of products to the warehouse, perform the logistics and distribution of deliveries, avoid product losses through controls created by my
Control the output and input of products to the warehouse, perform the logistics and distribution of deliveries, avoid product losses through controls created by my
07/2006 to 10/2010
Logistics Analyst PEPSI-COLA VENEZUELA C.A MARACAIBO, ZULIA Responsible for the fleet of truck, manage the statistics of sale in deliveries, control the check in and check out of inventory from the warehouse.
Responsible for the fleet of trucks, manage the statistics of sales in deliveries, control the exit of inventory from the warehouse
Responsible for the fleet of trucks, manage the statistics of sales in deliveries, control the exit of inventory from the warehouse
Responsible for the fleet of trucks, manage the statistics of sales in deliveries, control the exit of inventory from the warehouse
Responsible for the fleet of trucks, manage the statistics of sales in deliveries, control the exit of inventory from the warehouse
Responsible for the fleet of trucks, manage the statistics of sales in deliveries, control the exit of inventory from the warehouse
Responsible for the fleet of trucks, manage the statistics of sales in deliveries, control the exit of inventory from the warehouse
Responsible for the fleet of trucks, manage the statistics of sales in deliveries, control the exit of inventory from the warehouse
Responsible for the fleet of trucks, manage the statistics of sales in deliveries, control the exit of inventory from the warehouse
Responsible for the fleet of trucks, manage the statistics of sales in deliveries, control the exit of inventory from the warehouse
Responsible for the fleet of trucks, manage the statistics of sales in deliveries, control the exit of inventory from the warehouse
Responsible for the fleet of trucks, manage the statistics of sales in deliveries, control the exit of inventory from the warehouse
Responsible for the fleet of trucks, manage the statistics of sales in deliveries, control the exit of inventory from the warehouse
Responsible for the fleet of trucks, manage the statistics of sales in deliveries, control the exit of inventory from the warehouse
Education and Training
2005
High School Diploma: middle technical in administration Unidad Educativa Nuestra Señora del Carmen Maracaibo, Zulia, Venezuela middle technical in administration
2016
Bachelor of Science: INDUSTRIAL ENGINEER U NIVERSIDAD RAFAEL BELLOSO CHACIN MARACAIBO, ZULIA, VENEZUELA INDUSTRIAL ENGINEER 8TH SEMESTER.
This resume is created in 7 minutes.
Summary

Highly experienced office administrator well established in professional environments that are fast-paced and challenging.

Highlights
  • People-oriented
  • Organized
  • Professional
  • Exceptional communicator
  • Maintains confidentiality
  • Microsoft Office Suite expert
Experience
Office Administrator
June 2014 to Current
Virginia Foundation Solutions Virginia Beach, Virginia
  • Assists with new hire processes
  • Manages personnel files according to policy and federal and state law and regulations
  • Created and maintains detailed administrative and procedural processes to improve accuracy and efficiency.
  • Schedules and confirms appointments for entire management team.
  • Handles requests for information and data.
Logistics Analyst
December 2013 to June 2014
Serco Chesapeake , Virginia
  • Enhanced product work flow by analyzing and developing logistics plans that affect production, distribution, and inventory.
  • Created and reviewed procedures for distribution and inventory management to maximize customer satisfaction and minimize cost.
  • Analyzed systems and processes and made recommendations for a common operating picture.
Sales Adviser
January 2013 to October 2013
Drivetime McAllen, Texas
  • Identified prospective customers using lead generating methods and performed an average of 80 cold calls per day.
  • Took daily inbound calls, key-entered information, and insured accuracy for underwriting process
  • Consistently met and exceeded department expectations for productivity and accuracy levels.
Administrative Assistant
January 2009 to March 2010
M&M Payroll Service San Juan , Texas
  • Greeted visitors and responded to telephone and in-person requests for information.
  • Maintained electronic and paper files.
  • Wrote correspondence from dictation and handwritten notes.
Education
Bachelor of Arts : Sociology, 2011 University of Texas Pan American Edinburg, Texas
  • Graduated Cum Laude
  • Cumulative GPA of 3.54
  • Dean's list 1st and 2nd honors
Bachelor of Arts : English, 2011 University of Texas Pan American Edinburg, Texas