- Handle incoming calls from a Europe customer base.

- Provide detailed information on services and products to customers.

- Make appropriate storage recommendations based on customer requirementslocate available storage space.

- Enter accurate and complete customer information into system.

- Process bookings and orders within time frames.

- Maintain updated records of all customer interactions.

- Assisting clients with property sales and development

- Preparing and Interpreting legal documents including listings and sales contracts

- Providing legal, economic and market advice

- Liaising with escrow companies, lenders, home inspectors and pest controllers

- Ensuring terms and conditions of agreements are met

- Maintaining and liaising with clients- Coordinating property closings and overseeing document signing

- Analysing market trends to determine competitive market prices

Flying to São Paulo, Rio de Janeiro, Angra do Reis, Paraty.

- Conducting weekly reporting;

- Flight calculations.

Robinson R22, R44 and Eurocopter AS 350 B, BA, B2, B2 VEMD.

- Flying São Paulo, Rio de Janeiro, Angra do Reis, Paraty.

- Flight instructor Instructor at AGD aviation school.

- Conducting practical and theoretical training, using audio

- Visual and multimedia equipment.

Developing piloting technique, including flight safety, air navigation, aviation law, thorough knowledge of the rules, responsibilities and accountabilities pilots.

- Techniques documents elaboration, including flight safety, air navigation, aviation law.

- Office work coordination and provision.

- New employees adaptation.

- Employees certification.

• Required to simultaneously maintain control of the aircraft, maintain radio communications with proper personnel, handle in-flight updates or events as they happen, and navigate to the proper location.
• Serving as a technical advisor to other units, including Active Duty, Army National Guard, and Army Reserve organizations. Plan and coordinate movement of personnel and equipment. This planning process requires coordination with other military assets for the entire operation.
• Responsible for conducting preventive maintenance checks and services on equipment, pre-flight, and post-flight of aircraft, and documenting required maintenance.
• In charge of the Alpha Company Foreign Object Damage program that has successfully passed a FORSCOM ARMS inspection.

• Made recommendations to the head of Baptist Health facilities on improvements to security processes, procedures, and equipment, resulting in a safer and more effective security infrastructure.
• Write reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
• Inspect equipment, structures and materials to identify the cause of errors and defects.
• Monitor and authorized entrance and departure of vehicles, cargo trucks, and visitors.

• Conducted preventative maintenance checks and service on radios and other communications equipment.
• Performed inspection, function testing on radios and equipment, troubleshooting and repairing as required.
• Responsible for deploying 1000 blackberries throughout North America. Designed a process to pre-assign blackberries to end users which reduced deployment time by 35%.
• Part of team that lead implementation of computer life cycle replacement process for entire Army Reserve Aviation. Time line was12 months, process was completed in 8 months.
• Assisted team in migration from Windows XP to Windows 7. Over 700 computers were migrated in 6 months. This process included backing up users accounts, the re-imaging process, connecting back to domain, and assisting end users setting up their accounts.

• Resolved customer issues in a clear, courteous and straightforward manner.
• Demonstrated professionalism and courtesy with customers at all times.
• Consistently provided friendly guest service and heartfelt hospitality.
• Assessed training needs through surveys, interviews with employees, focus groups and consultation with managers.