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Skillful Transportation Supervisor resume

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  • Skilled in call center operations
  • Training development aptitude
  • Exceptional workflow management
  • Adheres to customer service procedures
  • Extremely organized
  • Computer-savvy
  • Committed to maintaining data integrity 
  • Strong problem solving aptitude 
  • Persuasive speaker
  • Active listening skills
  • Quick learner 
  • Strong client relations 
Work History
Veterans Choice Program Representative , Current
Health Net Federal Services LLC/Kelly Services Rancho Cordova, CA
Pharmacy Clerk, 05/2017 to 07/2017
Kaiser Permanente South Sacramento Medical Center Sacramento, CA
  • Completed accurate cycle counts, inventory management and will-calls for customers.
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
  • Saved patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic drugs.
  • Effectively resolved insurance rejections and other billing issues.
  • Verified and labeled prescriptions with the 8 point check.
  • Correctly completed pharmacy paperwork, including daily and weekly reports.
Member Service Representative, 07/2015 to 02/2017
Safe Credit Union Sacramento, CA
  • Politely assisted customers in person and via telephone.
  • Organized and removed online banking files no longer in use.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Handled various accounting transactions.
  • Advised clients on mortgage, educational and personal loans.
Transportation Supervisor, 01/2003 to 01/2014
Thunder Valley Casino and Resort Lincoln, CA
  • Oversee Valet Division, Limousine Division, and 27 shuttle buses.
  • Recruit, interview, hire, train, schedule and manage a staff of 100.
  • Supervising employee performance, allocating driver assignments, ensuring compliance with safety standards, and maintaining all vehicles in top working order.
  • Manage databases that detail transport activities, financial accounting's, employee schedules and personnel records.
  • Serve as a point of contact for customers, building relationships and addressing complaints.
  • Table Games Dealer Provided superb customer service to all casino guests Accountable for a $50,000 drawer a night.
Pharmacy Clerk, 01/1998 to 01/2003
Longs Drugstore Sacramento, CA
  • Work directly with customers in person and on the phone.
  • Being friendly and approachable and willing to help are important to the job.
  • Great listening and speaking skills, as they are often the go-between for customers and pharmacists, relaying information between the two parties.
  • Restock supplies and keep accurate records of what materials are coming in and going out of the pharmacy.
  • In addition, they use cash registers and must be quick and accurate.
  • Use basic mathematics when taking inventory and ringing up customers.

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Job-winning Transportation Supervisor resume

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Professional Summary
Creative RN graduate with a passion for teaching, problem solving and collaborating in team orientated therapeutic health care delivery. Seeking opportunity to provide highest quality patient centered treatment in a hospital setting. Proven ability in delivering competent and compassionate care, while adhering to strict nursing ethics. High level of expertise in planning, critical thinking, and implementation. Exceptional interpersonal skills creates effective relationships with staff, patients and families from diverse cultures and professional levels. Reliable, trustworthy, determined and dedicated to hospital goals, policies and procedures.
Registered Nurse: Michigan State Board of Nursing, License # Basic Life Support (BLS) certified by the American Heart Association
Work History
Student Nurse 01/2013 to 12/2014
  • Henry Ford Hospital St.
  • John Hospital John Dingell VA Medical Center DMC Sinai-Grace Hospital DMC Harper Hospital Excelled in Medical Surgical patient care, postoperative patient services, Obstetrics, behavioral medicine, cardiovascular care, pediatrics and treatment for patients with paralysis from spinal cord trauma.
  • Experienced in the application of the nursing process of assessment, planning, implementation and evaluation.
  • Had 100% accuracy with all medicine administration and documented all patient care activities in electronic medical record systems.
  • Provided care and monitored multiple patients' vital signs for condition stability and treatment response.
  • Performed or participated in various procedures such as; blood sugar monitoring, insulin injections, straight and Foley catheterizations, ambulation, patient repositioning, bandage changes, specimen sampling, IV infusions, child birth, new born assessment, infant circumcision, infant vaccination, feeding, patient teaching, discharge instructions, client range of motion exercise assistance, gait training, ostomy and stoma care and psychiatric assessments.
ACCOUNTANT II 09/2013 to Current
Wayne Metropolitan Community Action Agency Wyandotte, MI
  • Responsible for the maintenance of financial data for a $30 million non-profit organization.
  • Prepare and post journal entries and create financial statements in Sage Fund Accounting software.
  • Assist with annual CPA audit preparation and participation.
  • Budget creation, implementation and monitoring to ensure financial viability.
  • Prepare computer based bank reconciliations for eight accounts totaling about $3 million per month.
  • Calculate $750,000 monthly accounts receivables for government grant funded programs.
  • Assist Grant Managers in program administration, grant compliance and activity reporting.
Hartford Head Start Agency, Inc Detroit, MI
  • Provided effective program administration leadership which included reporting, monitoring and evaluation of all operations in order to establish guidelines for program improvement and employee performance enhancement.
  • Performed strategic planning and managed all financial transactions with strict attention to detail for a $6.7 million budget.
  • Oversight of 12 facilities, 130+ employees, and 1,000 students.
  • Was responsible for various GAAP based accounting duties including GL posting, financial statement preparation, A/P, A/R, payroll supervision,, strategic planning, budget preparation and monitoring, 990 tax return preparation, annual CPA audit exam coordination, and relationship building with external financial vendors.
  • Provided employee leadership and best practice guidance to coordinate and support program operations at all levels.
  • Specifically managed the Fiscal, Nutrition, Health and Disabilities departments.
  • Performed Human Resource Manager functions which included negotiating and administering all health insurance plans and benefits, MESC issues, interviews and hiring decisions.
  • Also participated in all termination procedures.
  • Applied knowledge of Head Start Performance Standards and State of Michigan licensing and food program regulations for compliance purposes to continuously meet funding requirements.
  • Reduced operating expenses by approximately $1,000,000 during my tenure by renegotiating with the union, all landlords and vendors and by reducing and eliminating nonessential purchases which created a budget surplus.
Detroit Media Partnership Detroit Free Press & News Detroit, MI
  • Originally hired in the Customer Service Department where I learned to provide exceptional customer care.
  • My communication skills and ability to resolve complaints resulted in a 99% satisfaction ratio.
  • During final three years with the company, was Acting Assistant Director of Transportation & Operations with planning and oversight for the entire department.
  • Established a consistent record of providing creative and cost effective solutions that led to customer satisfaction and retention.
  • Key member of several task forces that coordinated improvement initiatives such as creating a Standard Operating Procedure (SOP) manual that improved efficiency and reduced errors significantly.
  • Practiced professional and effective verbal and written communication as the primary liaison with other members of the management team.
  • Supervised a staff of over 200 employees in all aspects of their jobs including employee evaluations and performance improvement plans.
  • Acted as a training facilitator on topics such as; sexual harassment in the work place, time management, adjusting to business change, diversity issues and other subjects.
Associates of Applied Science: Nursing December 2014 Wayne County Community College District - Nursing
Bachelors of Science: Nursing - Planned Enrollment September 2015 University of Michigan - Nursing - Planned Enrollment
Masters of Business Administration: Accounting May 1996 Wayne State University - Accounting
Bachelors of Science: Business Administration: Management December 1988 Wayne State University - Business Administration: Management
Additional Information
  • PROFESSIONAL LICENSE & CERTIFICATION Registered Nurse: Michigan State Board of Nursing, License # Basic Life Support (BLS) certified by the American Heart Association

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Experienced Transportation Supervisor resume

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Professional Summary
Customer-oriented Transportation Supervisor offering a strong management background, including work assignment, planning, review and training staff in work procedures, strong analytical and organizational skills. Wide knowledge of techniques, materials and equipment related to transportation and maintenance of facilities. Managing both the revenue and cost elements of a company's income statement profit & loss (P&L) responsibility.  Exceptional Operations Supervisor. The reliable team player committed to building high-performing teams. Transportation Supervisor versed in warehouse operations and logistics. Possesses exceptional organizational skills and attention to detail. Willing to go the extra mile to meet tight deadlines and reach company goals.

    Customer service

    Transportation and maintenance experience

    Own transportation

    Supervise about 20-50 people

    valid Class 1 Driver's License

    Emergency first aid

    Physical Capabilities

    Standing for extended periods
    Time Management Skills

    Timely safety audits
    Material handling expertise
    Contract logistics center expert
    Scheduling and dispatching of freight(track) and trace products in transit 

 High level of integrity
 Managing multiple and changing   priorities
Highly organized analytical thinker
Good oral and written communication skills

Empathetic Client Relationships

Communication Skills

Great and positive attitude

Problem solving 

Microsoft Office

Team Building

Team Management

Quality Control

Forward thinking

 Hard working

Conflict Resolution

Strong leadership abilities

Daily and weekly reports

Coordinating and monitoring

Coordination operational plans

Data Entry

Client Relations

Ability to lift 25-50 lbs

Ability to juggle multiple tasks at once and meet deadlines under pressure

Ability dealing with employees, management and customers

Work History
Truck Driver 02/2017 to 12/2017
Bison Transportation Calgary
    •  Transported deliveries locally and Canada - US  
    •  Safety loaded and unloaded deliveries  
    • Managed discrepancy documentation for incoming shipments  
    • Maintained a daily, legible DOT log book and submitted corresponding documents.
    • Inspected the truck for defects and safe operating condition before, during and after trips.
    • Established and maintained excellent customer relationships.
    • Delivered products to dealer locations as scheduled and as requested.
Transportation Supervisor 04/2013 to 02/2017
  • Supervising employee performance, allocating driver assignments, ensuring compliance with safety standards, and maintaining all vehicles in top working order. 
  • Daily tasks include supervising employee performance, allocating driver assignments, ensuring compliance with safety standards
  • Carefully interviewed, selected, trained and supervised staff.
  • Trained, coached and mentored staff to ensure smooth adoption of the new program.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last-minute menu changes.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Led and directed team members on effective methods, operations and procedures.
  • Oversaw daily office operations for a staff of 10-20 employees.
  • Composed and drafted all outgoing correspondence and reports for owners.
  • Accounting, paperwork and payroll
  • Input and verify data, open and close work orders, update the check sheets.
  • Coordination of all aspects of management.
  • Served the first responder for all transportation and facility and equipment issues.
  • Worked closely with engineers and technicians.
  • Maintained a constant balance of property petty cash account.
  •  Day-To-Day Activities (manage databases that detail transport activities, financial accounting, employee schedules and personnel records)
  • Marketing strategies
  • Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
  • Coordinating the maintenance and cleaning of trucks and vans. 
  • Picked products for specific routes according to pick sheets.
  • Conducted monthly inventories of materials on the work floor.
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
  • Drafted budgets, monitored warehouse costs and reduced expenses when possible.
  • Redirected shipments en route in response to customer requests.
  • Enforced the on-time shipment of products to create exceptional customer experiences.
Truck Yard Manager 05/2008 to 10/2013
Excellent Trading house Russia, Moscow
  • Inspected cargo for count accuracy.
    • Successfully avoided time delivery delays by carefully planning best routes.
    • Read bills of lading to determine assignment details
    • Successfully avoided time delivery delays by carefully planning best routes.
    • Reported carrier-performance metrics and monthly costs reports to executive team.
    • Maintained accurate stock records and schedules.
    • Established long-term customer relationships through prompt and courteous service.
    • Communicated all emergencies.
    • Delays due to weather and carrier schedule changes to customers and supervisors.
    • Tracked time spent on assignments each day for productivity  reporting.
    • Reported all accidents, damage and malfunctions involving company equipment to management.
Maintenance Manager 01/1997 to 10/2008
CJSC LUKoil ESP Oilfield Service Tumen Region, Russia
  • Developed, reviewed and submitted property operating and capital budgets.
  • Maintained constant balance of property petty cash account.
  • Maintained original leases and renewals for the management office.
  • Supervision of the maintenance personal
  • Work-orders submission reports to the accounting department for the parts and materials used
  • Personal control for the infrastructure (running water, heating, gas pipe-lines ets.) conditions
  • Served as first responder for all facility and equipment  issues.
  • Generated PM schedules and procedures.
  • Worked closely with equipment maintenance engineers and technicians. (6 buildings - 16   apartments)
BBA: Accounting and Audit 1998 Kiev State Economics and Trade University - Kiev, Ukraine
BBA: Roman-Germanic Philology 1991 Chernovsty State University - Kiev, Ukraine