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Professional Summary
I am currently an attending student at Chabot College and Las Positas College. I am also currently a Retail Sales Associate / Mobile Expert at T-Mobile.
Skills

Fast learner

Self Motivated

Goal-Oriented

Hungry

Loyal

Sales Expertise

Reliable and Dependable

Speaks Farsi

Inspired

Excellent Communicator

Multitasker

Persuasive Communication Expertise 

Trust worthy

Speaks English

Organized

Sales Force Training

Punctual 

Accurate Money Handling

Work History
Retail Sales Associate, 06/2017 to Current
T-MobileHayward, CA
As a retail sales associate at T-Mobile I am responsible for actively promoting and selling the company's products to a wide range of customers in a very competitive marketplace. I contact potential customers that have shown an interest in the company's products and then selling to them. I actively seek new accounts in a wide variety of locations. I update the customer's information in paper records and on computer databases. I handle the complete sales process and research new markets and sales opportunities. It is a part of the job to educate the clients on the company's products and services and converting prospects into active clients. Keeping in touch with customers via a range of mediums such as phone calls, letters, email and SMS is mandatory for executing an organized, efficient and structured sales process making outbound sales calls.
Delivery, 11/2016 to Current
Door DashSan Francisco, CA
Accepting food orders, providing coverage all over the San Francisco Bay Area and the Sacramento Metropolitan Region. It is apart of the job to pick up the food for the client from the designated restaurant, make sure it is prepared the right way and check to see if the restaurant didn't miss any items and then deliver the product to the client as soon as possible to meet their guaranteed satisfaction.

Vendor (for GIVENCHY) @ Macy's Union Square, 10/2016 to 12/2016
LVMH Fragrance BrandsSan Francisco, CA
As a salesman it is my job to promote my fragrance line and inspiring the customer to buy, celebrating the purchase, and creating a lasting positive impression of myself and the purchase which is the key to always make the customer look forward come back and do business with me again.

Barista, 06/2015 to 08/2016
StarbucksHayward, CA
As a barista at Starbucks it was my job to perform several duties and provide customer service. I would welcome customers into our store, take their order, work the cash register, brew coffee, tea and other drinks and prepare them to customer specifications and perfection.

Valet, 09/2015 to 05/2016
LuxeSan Francisco, CA
Meeting and receiving the client's vehicle at their desired destination for an inbound, then park their vehicle at one of our near-by garages. Then whenever they request their vehicle back for an out bound we deliver their vehicle back to them, to wherever they are at in the city. This way we are helping to make parking the least stressful thing in San Francisco and make people's lives more easy, and more convenient than ever.

Education
High School Diploma: 2015
Silver Oak High School - Hayward
Associate of Arts : Computer Science Chabot Las Positas Community College District - Hayward/Livermore, CA

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Professional Profile
Experienced and driven customer service and sales professional seeking long term employment as a part of a positive team of professionals. 
Qualifications
  • Strong leadership skills
  • Experienced sales associate
  • Managerial experience
  • Driven to exceed company standards
  • Billingual 
  • Hard-working
  • Customer service focused
  • Detail and task-oriented
Experience
Valet and Maintenance Technician Aug 2017 to Current
Universal Parking of America Farmington Hills, FL
  • Pick up vehicles at auction and deliver to dealership
  • Ensure safe working order of vehicles
  • Clean and detail vehicles to prepare them for display
  • Work directly with dealership to provide exceptional customer service
Customer Service Representative Feb 2002 to Oct 2010
Telerx Marketing Wilkes Barre, PA
  • Provided accurate and appropriate information in response to customer inquiries
  • Efficiently handled high-volume customer service calls with a warm and professional demeanor
  • De-escalated customers with complaints and technical issues with tact and professionalism 
  • Communicated clearly and effectively
Assistant Account Manager Jan 1999 to Nov 2000
Aarons Rental Purchase Daytona Beach, FL
  •  Assisted manager with various tasks, including sales improvements, customer service, and account coordination
  • Handled existing accounts and created new accounts using products and professional demonstrations
  • Evaluated new consumers for sales or lease
  • Setup products in stores and delivered to residences as needed
Assistant Manager Sep 1995 to Sep 1998
Bella Fior Scarsdale, NY
  • Responsible for monitoring all logistics of restaurant and gift shop
  • Prepared purchase orders for food and supply items as needed
  • Hired and trained staff members and prepared them to exceed company standards on a regular basis
Education
High School Diploma 1980 DeWitt Clinton High School Bronx, NY
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Summary
Energetic hospitality professional with 3 years in the restaurant industry and 1 year in resort properties as a valet. High-energy worker who is focused on promoting customer satisfaction through exceptional service. Courteous and professional with a great sense of humor.
Highlights
  • Communicates effectively
  • Listening skills
  • Multi-tasker
  • Knowledge of metropolitan area
  • Hospitality expertise
  • Team Player
Experience
Closer 10/2017 to 12/2017 Affordable Health Group Ft Lauderdale, FL
  • Closes sales for Medicare supplements by building rapport with potential account; explaining product and service capabilities; overcoming objections; preparing contracts.
  • Expand sales in existing accounts by introducing new products and services; developing new applications.
 
Valet 02/2017 to 07/2017 Hilton Hotels Port Orange, FL
  • Greet arriving and departing guests in a timely, friendly and efficient manner.
  • Retrieve vehicle keys from and provide receipts to guests.
  • Transport guest vehicles to and from designated parking areas and the hotel driveway.
  • Assist guests with luggage.
  • Retrieve guest items from vehicles, as requested.
  • Respond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner.
Picker/Packer 09/2015 to 01/2017 Addecco Warehouse Grove City, OH
  • Selected products for specific routes according to pick sheets.
  • Maintained accurate stock records and schedules.
  • Oversaw special orders and after-hours, urgent shipping jobs.
  • Unloaded, picked, staged and loaded products for shipping.
  • Conducted monthly, quarterly and yearly inventories of warehouse stock.
  • Reported inventory balances and cycle counts in both the ERP and WMS systems.
  • Resolved service issues in a timely manner, including coordinating and processing returns.
  • Transported goods from racks, shelves and vehicles.
  • Worked at a rapid pace to meet tight deadlines.
  • Banded, wrapped, packaged and cleaned equipment.
  • Removed pallets,  and damaged products from returning trailers.
Cook 06/2014 to 09/2015 Buffalo Wild Wings Pickerington, OH
  • Cleaned and prepared various foods for cooking or serving.
  • Executed various kitchen stations and assisted with, meat, fish, saute or pantry.
  • Placed food servings on plates and trays according to orders or instructions.
  • Prepared food items such as sandwiches, salads, soups, and beverages.
  • Used all food handling standards.
  • Cleaned, cut, and cooked meat, fish, or poultry.
  • Cooked food properly and in a timely fashion, using safety precautions.
  • Packaged take-out foods and served food to customers. 
Education
High School Diploma: General Studies 2016 Pickerington High School Central Pickerington, OH
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Professional Summary
Motivated customer service specialist with over [number] years retail experience in a fast-paced, team-based environment.   Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service. Skillful Retail Merchandiser accomplished in product assembly, material handling and setting displays. Works well independently and as part of dynamic teams. Motivated customer service specialist with over [number] years retail experience in a fast-paced, team-based environment.
Skills
  • Quick learner
  • Highly dependable
  • Cash register operations
  • Opening and closing procedures
  • Inventory management
  • Adapt to diverse groups
  • Able to persuade others effectively
  • Excellent people skills
  • Problem-solving skills
  • [Product] knowledge
  • Upselling
  • Exceptional customer service
  • Retail sales
  • Hourly shift management
  • Bank deposit procedures
  • Goal-oriented
  • Detail-oriented
  • Strategic thinker
  • Mathematical aptitude
  • Proficient in cash
  • Creative problem solver
  • Customer-focused
  • Organized multi-tasker
  • Able to lift [number] pounds
  • Friendly and helpful
  • Fluent in [language]
  • Verbal communication skills
  • Team leadership skills
  • Team leadership skills
  • Exceptional communication skills
  • Store displays
  • Customer-oriented
  • Exceptional communication skills
  • Credit card processing
  • Creative problem solver
  • Computer proficient
  • Excellent communication skills
  • Organizational skills
  • Team leadership skills
Work History
Shift Supervisor, 12/2013 to Current
Caribou Coffee Minneapolis MN
  • Proficient in making quality, timely, and delectable beverages
  • Operated a cash register for cash, check and credit card transactions with [Number]% accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store including displays and restocking of ingredients
  • Promoted within by developing strong communication skills and demonstrating the will to improve customer relations
  • Store managers second in command

Valet, 04/2013 to 09/2013
Metropolitan Valent Minneapolis
Highly skilled in parking and retrieving vehicles, courteously, timely and carefully n  Managed the organization of parked cars for restaurants, large sporting events, concerts and private parties n  Made use of claim tickets to make sure of proper organization and retrieval of vehicles n  Responsible for operating automatic and manual transmission vehicles n  Proven ability to speak professionally, graciously, smile, and maintain eye contact n  Ability to work as a team player with multiple valets and a captain n  Assisted persons with disabilities n  Communicated accurate and detailed information about services n  Managed the handling of daily tips and reports which were delivered to the manager after each shift
Warehouse , Grazzini Brothers & Company Eagan MN
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
  • Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
  • Used item numbers to properly stock warehouse.
  • Responsible for receiving incoming material and goods from vendors and suppliers
  • Hands on experience in verifying quality/quantity by checking merchandise against packing list
  • In depth knowledge of maintaining inventory records and insuring identification of damaged goods
  • Able to operate forklift and pallet jack, staging merchandise, loading/unloading trailers, cleaning warehouse area, sorting, labeling and placing merchandise on racks, maintaining logs, and making deliveries when required
  • Performed take up of carpet and ceramic tile in commercial buildings and prepared floor for installers
  • Organized and archived architectural floor plans


Education
Associate of Arts: May 2015
Minneapolis Community and Technical College - Minneapolis MN

Associate of Arts: May 2014
Normandale Community College - Bloomington MN
Accomplishments
  • Customer Relations
    • Earned highest marks for customer satisfaction, company-wide.
    • Customer Service
      • Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
      • Handled guest complaints, maintaining a positive dining experience for all rest.
      • Monetary Transactions
        Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
      • Retail professional who excels in fast-paced environments. Extensive experience in customer service, merchandising, POS systems and cash handling.
      •  
    • Talented Musician skilled in cello instruction. Provides students with music theory knowledge and practical techniques to learn to play and read music.
  • Reggae Musician who plays guitar and sings in several bands. Experience collaborating with a diverse range of musicians and managers.
Volunteer Activities
Heathers Manor Assisted Living Community, Crystal MN, 55422 // Elderly Assistance o   Assisted the elderly in activities around the site such as bingo, Wii gaming, sing-a-longs, and playing piano Setup and cleaned activity area
Accomplishments
  • Armstrong High School, Plymouth MN 55441 // Orchestral Performance o   Participated in various communities, performed concerts with the District 281 ADO, Honors, Armstrong Symphony and Chamber orchestras as a violinist o   Performed in fundraising events and pit orchestras as well as “Carmina Burana” at Orchestra Hall in 2010
  • America Reads/Counts, Bloomington MN, 55431 // Academic Tutoring o   Tutored students in grades K-5, including Special Ed, with reading and math o   Coordinated activities with teachers to boost the students in-class learning experience
Additional Information