Executive Housekeeper resume examples

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Skillful Executive Housekeeper resume

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John Reed
Professional Summary

Highly analytical, graduate with a Bachelor of Science Degree in Business, seeking a position as an Account Executive. Determined to leverage diverse functional experience in service and sales in a challenging role of building customer relations and client accounts. Motivated to learn and become a positive and effective team member.

  • Customer relations
  • Cash flow analysis
  • Team builder
  • Microsoft Office and Excel
  • Sales management
  • Marketing management
  • Budget development and Bookkeeping
  • Attention to detail
  • Ability to work under pressure
  • Effective at multi-tasking
Bachelor of Science: Business 2017 Central Methodist University - Fayette, MO

Relevant Courses in which a grade of A was achieved:

  • Marketing and Sales Management
  • Small Business Management
  • Principals of Management
  • Business Finance
Work History
Sales Executive 01/2020 to 03/2020
Charleston Power Sports North Charleston, SC
Account Executive 01/2019 to 07/2019
TQL Charleston, South Carolina
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Bartender 05/2017 to 10/2017
Occidental Saloon Buffalo, WY
  • Gained competent skills in consultative selling, customer retention, relationship management, sales/marketing strategizing, and lead management.
Membership Associate 07/2015 to 08/2016
Wilson's Fitness Center Columbia, MO
  • Established rapport with prospective members to convert inquiry into membership sales.
  • Gained experience in contract negotiation, cross-selling/up selling, product development, and prospect qualifying.
Bartender 03/2015 to 07/2015
Columbia Country Club Columbia, MO
  • Productive interactions with distributors, profit managers, bar and restaurant consultants, marketing leaders, and creative sales strategists.
  • Account and territory management, sales analysis, post sales support, forecasting and budgeting.

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Job-winning Executive Housekeeper resume

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A dynamic, self motivated professional with experience assisting and managing at all levels within the live entertainment and events and industry. Bringing longstanding relationships in the Las Vegas gaming community.

  • Strong communication skills
  • Adaptable
  • Natural leader
  • Talented public speaker
  • Thrives under pressure
  • Attention to detail
  • Planning and coordination
  • Contract Negotiation
  • Talent Buying
  • Event Management
  • Market research proficiency
  • Creative marketing

Effortlessly stepped into a leadership role when the department was left without an Entertainment Director. Executed the largest entertainment event in Boyd Gaming History with The Killers Sam's Town Decennial Extravaganza. Successfully lead the transition from UNLV ticketing to Ticketmaster and became the property lead for ticket training and education. Secured multiple sponsorships for weekly and monthly casino parties including a car giveaway. Cultivated professional relationships with agents, managers, artists and promoters resulting in many repeat events. Awarded the title of Miss UNLV 2011, a preliminary title to the Miss America Scholarship program. Currently serving in a volunteer role as the Director of Special Events and Fundraising for the Miss Nevada Scholarship Organization.

Entertainment Manager May 2018 to Current
Boyd Gaming Las Vegas, NV
  • Oversee all event operations at The Orleans and Suncoast 
  • Book weekly entertainment in multiple outlets 
  • Assist the Corporate Director of Entertainment with booking headlining entertainment
  • Issue contracts and payments for all entertainers
  • Work directly with tour managers and artists to advance all hospitality including lodging, transportation, rider fulfillment and settlement
  • Manage all box office and usher staff on both properties 
  • Monitor all ticket sales and update tracking reports to issue to property executives 
Showroom Manager Jun 2017 to May 2018
Boyd Gaming Las Vegas, NV
  • Oversee all showroom staff including box office supervisors, agents and ushers 
  • Work closely with the property Senior Executives to develop fresh concepts for booking multiple showrooms on four properties
  • Responsible for advancing all shows including rider fulfillment, hospitality and travel  
  • Track all contracts from negotiation to execution. Monitor artist payments and COI's. 
  • Key point of contact for all agents, tour managers and artists
  • Compile all research and analysis for potential shows utilizing historical data, Pollstar box office reports and social media reach. Maintain and distribute post analysis including  P&L reports 
  • Represent the showroom and entertainment department at all property meetings
  • Work closely with other departments including marketing and advertising, catering and sales to ensure successful events
  • Monitor event sales
  • Determine points of weakness and how to improve efficiency 
Entertainment Specialist Oct 2015 to Jun 2017
Sam's Town Hotel & Gambling Hall Las Vegas, NV
  • Responsible for all entertainment events from conception to finish including: in-house, 4-Wall and live television broadcast events.
  • In charge of all ticketing, box office management and showroom management.
  • Organize all backstage hospitality needs, hotel accommodation and transportation for entertainers. 
  • Maintain active entertainment checkbooks and create pro formas and post formas for all entertainment events.
  • Conduct revenue analysis for all entertainment events.
  • Analyze current music and entertainment trends to assist in the booking process. 
  • Collect payments from outside promoters and maintain accounting deadlines.
  • Adhere to all entertainment contracts and riders and arrange for all entertainer fees to be paid on time and correctly.
  • Responsible for executing and assisting in the development and marketing for entertainment events taking place in the showroom and lounges, including email campaigns to promote events.
  • Use entertainment events to help drive revenue to other casino outlets utilizing unique marketing ideas.
  • Create event fact sheets and maintain team member message boards to ensure all team members are well informed of events to create a greater guest experience 
  • Entertainment department lead.
  • Direct report on property for all Entertainment Technicians, box office staff and ushers.
  • Provides administrative and logistical support for the Boyd Gaming Corporate Director of Entertainment.
Executive Assistant Sep 2014 to Feb 2015
Stink Limited London, UK
  • Supported the President, CEO and Executive Producers of a fast paced global production company by coordinating high-level conference calls, board and management meetings, special events and international travel arrangement.
  • Efficiently accomplished daily office tasks, including managing and updating the project database used by the company worldwide, logged all incoming scripts, prepared documents for a weekly global production meeting and diary management.
Executive Assistant Jun 2005 to Oct 2008
GayleForce Enterprises, LLC Las Vegas, NV
  • Managed confidential artist contracts and accounts for this international entertainment company that books artists/entertainment for diverse venues.
  • Interfaced with clients at various levels.
  • Managed shipping and banking duties.
  • Researched trending music markets.
Master of Arts, Music Industry Management and Enterprises 2014 London Metropolitan University London, UK
Modules Included: Intellectual Property Law, Artist Branding and Development, Globalization and Emerging Music Markets, Music Business Strategy and Event Management
Dissertation: Women in Music: Female Pop Stars and The Consumer's Perception
China Creative Industry Experience - Peking University, Beijing China
Bachelor of Arts, Music History and Literature 2010 University of Nevada Las Vegas Las Vegas, NV
Music History and Literature Modules Included: Classical Vocal Training, Music Theory, Music History, Entertainment Law, Communications, Business writing, Women's studies and General Education courses
Thesis: Queens of Country: A History of Women in Country Music

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Experienced Executive Housekeeper resume

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Maggie Shappard

Commercial Account Executive experience in marketing and customer service. Great organizational skills, time management and multi-tasking abilities.

Hardworking and reliable Commercial Account Manager with strong ability in Customer Service and Marketing. Highly organized, proactive and punctual with team-oriented mentality.

  • Experienced in Applied Systems - TAM and EPIC
  • Current Mo Producers License
  • Self Motivated - self starter
  • Excellent Communication Skills
  • Experienced in rating and processing of policies and endorsements
  • Results oriented
  • In depth knowledge of markets and good professional relationships with underwriters
Commmercial Account Manager 05/2018 to 01/2019 JW Terrill Chesterfield, MO
  • Ordered and Marketed clients policies, endorsements and Auto ID Cards. Handled all clients problems and issues.
  • Documented all information from clients telephone calls, emails and other correspondence into office computer system.
  • Marketed clients policies for renewal.
  • Left office to retire.
Commercial Account Executive 09/2014 to 04/2018 Yavitz Insurance Agency, Inc Town And Country, MO
  • Markets all new Commercial New Business and assigned renewal business. Prepares applications and rates policies. Processed Binders, applications, Certificates of Auto ID Cards. Services and process all transactions to account that are assigned to me.
11/2013 to 08/2014 Associated Insurance Group Maryland Heights, MO
  • I  was the assistant to the Commercial Lines Manager which entailed numerous responsibilities including processing application, payments, corrections, endorsements and cancellations.
Producer Assistant 06/2013 to 10/2013 Insurance Concepts of MO St. Louis, MO
  • I assisted in what ever he needed to be done in Commercial and Personal Lines Commercial Lines New Business. He was retiring at the end of 2013 and needed help in consolidating his business before he retired.
Commercial Account Manager 04/2009 to 11/2012 Charles W Rea Insurance Kirkwood, MO
  • Handled all new Commercial Lines Business including processing of applications, binders, certificates and auto ID Cards. I marketed Commercial New Business and re-marketed renewal business, if needed. The agency was sold and I lost my job when the new owner brought in his son to work in the office.
Education and Training
English, English Literature SE Mo State Cape Girardeau, Mo