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Summary

A dynamic, self motivated professional with experience assisting and managing at all levels within the live entertainment and events and industry. Bringing longstanding relationships in the Las Vegas gaming community.

Skills
  • Strong communication skills
  • Adaptable
  • Natural leader
  • Talented public speaker
  • Thrives under pressure
  • Attention to detail
  • Planning and coordination
  • Contract Negotiation
  • Talent Buying
  • Event Management
  • Market research proficiency
  • Creative marketing
Accomplishments

Effortlessly stepped into a leadership role when the department was left without an Entertainment Director. Executed the largest entertainment event in Boyd Gaming History with The Killers Sam's Town Decennial Extravaganza. Successfully lead the transition from UNLV ticketing to Ticketmaster and became the property lead for ticket training and education. Secured multiple sponsorships for weekly and monthly casino parties including a car giveaway. Cultivated professional relationships with agents, managers, artists and promoters resulting in many repeat events. Awarded the title of Miss UNLV 2011, a preliminary title to the Miss America Scholarship program. Currently serving in a volunteer role as the Director of Special Events and Fundraising for the Miss Nevada Scholarship Organization.

Experience
Entertainment Manager May 2018 to Current
 Boyd Gaming － Las Vegas, NV
  • Oversee all event operations at The Orleans and Suncoast 
  • Book weekly entertainment in multiple outlets 
  • Assist the Corporate Director of Entertainment with booking headlining entertainment
  • Issue contracts and payments for all entertainers
  • Work directly with tour managers and artists to advance all hospitality including lodging, transportation, rider fulfillment and settlement
  • Manage all box office and usher staff on both properties 
  • Monitor all ticket sales and update tracking reports to issue to property executives 
Showroom Manager Jun 2017 to May 2018
 Boyd Gaming － Las Vegas, NV
  • Oversee all showroom staff including box office supervisors, agents and ushers 
  • Work closely with the property Senior Executives to develop fresh concepts for booking multiple showrooms on four properties
  • Responsible for advancing all shows including rider fulfillment, hospitality and travel  
  • Track all contracts from negotiation to execution. Monitor artist payments and COI's. 
  • Key point of contact for all agents, tour managers and artists
  • Compile all research and analysis for potential shows utilizing historical data, Pollstar box office reports and social media reach. Maintain and distribute post analysis including  P&L reports 
  • Represent the showroom and entertainment department at all property meetings
  • Work closely with other departments including marketing and advertising, catering and sales to ensure successful events
  • Monitor event sales
  • Determine points of weakness and how to improve efficiency 
Entertainment Specialist Oct 2015 to Jun 2017
 Sam's Town Hotel & Gambling Hall － Las Vegas, NV
  • Responsible for all entertainment events from conception to finish including: in-house, 4-Wall and live television broadcast events.
  • In charge of all ticketing, box office management and showroom management.
  • Organize all backstage hospitality needs, hotel accommodation and transportation for entertainers. 
  • Maintain active entertainment checkbooks and create pro formas and post formas for all entertainment events.
  • Conduct revenue analysis for all entertainment events.
  • Analyze current music and entertainment trends to assist in the booking process. 
  • Collect payments from outside promoters and maintain accounting deadlines.
  • Adhere to all entertainment contracts and riders and arrange for all entertainer fees to be paid on time and correctly.
  • Responsible for executing and assisting in the development and marketing for entertainment events taking place in the showroom and lounges, including email campaigns to promote events.
  • Use entertainment events to help drive revenue to other casino outlets utilizing unique marketing ideas.
  • Create event fact sheets and maintain team member message boards to ensure all team members are well informed of events to create a greater guest experience 
  • Entertainment department lead.
  • Direct report on property for all Entertainment Technicians, box office staff and ushers.
  • Provides administrative and logistical support for the Boyd Gaming Corporate Director of Entertainment.
Executive Assistant Sep 2014 to Feb 2015
 Stink Limited － London, UK
  • Supported the President, CEO and Executive Producers of a fast paced global production company by coordinating high-level conference calls, board and management meetings, special events and international travel arrangement.
  • Efficiently accomplished daily office tasks, including managing and updating the project database used by the company worldwide, logged all incoming scripts, prepared documents for a weekly global production meeting and diary management.
Executive Assistant Jun 2005 to Oct 2008
 GayleForce Enterprises, LLC － Las Vegas, NV
  • Managed confidential artist contracts and accounts for this international entertainment company that books artists/entertainment for diverse venues.
  • Interfaced with clients at various levels.
  • Managed shipping and banking duties.
  • Researched trending music markets.
Education
Master of Arts, Music Industry Management and Enterprises 2014 London Metropolitan University － London, UK
Modules Included: Intellectual Property Law, Artist Branding and Development, Globalization and Emerging Music Markets, Music Business Strategy and Event Management
Dissertation: Women in Music: Female Pop Stars and The Consumer's Perception
China Creative Industry Experience - Peking University, Beijing China
Bachelor of Arts, Music History and Literature 2010 University of Nevada Las Vegas － Las Vegas, NV
Music History and Literature Modules Included: Classical Vocal Training, Music Theory, Music History, Entertainment Law, Communications, Business writing, Women's studies and General Education courses
Thesis: Queens of Country: A History of Women in Country Music
This resume is created in 7 minutes.
Summary

Commercial Account Executive experience in marketing and customer service. Great organizational skills, time management and multi-tasking abilities.

Hardworking and reliable Commercial Account Manager with strong ability in Customer Service and Marketing. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Experienced in Applied Systems - TAM and EPIC
  • Current Mo Producers License
  • Self Motivated - self starter
  • Excellent Communication Skills
  • Experienced in rating and processing of policies and endorsements
  • Results oriented
  • In depth knowledge of markets and good professional relationships with underwriters
Experience
Commmercial Account Manager 05/2018 to 01/2019 JW Terrill Chesterfield, MO
  • Ordered and Marketed clients policies, endorsements and Auto ID Cards. Handled all clients problems and issues.
  • Documented all information from clients telephone calls, emails and other correspondence into office computer system.
  • Marketed clients policies for renewal.
  • Left office to retire.
Commercial Account Executive 09/2014 to 04/2018 Yavitz Insurance Agency, Inc Town And Country, MO
  • Markets all new Commercial New Business and assigned renewal business. Prepares applications and rates policies. Processed Binders, applications, Certificates of Auto ID Cards. Services and process all transactions to account that are assigned to me.
11/2013 to 08/2014 Associated Insurance Group Maryland Heights, MO
  • I  was the assistant to the Commercial Lines Manager which entailed numerous responsibilities including processing application, payments, corrections, endorsements and cancellations.
Producer Assistant 06/2013 to 10/2013 Insurance Concepts of MO St. Louis, MO
  • I assisted in what ever he needed to be done in Commercial and Personal Lines Commercial Lines New Business. He was retiring at the end of 2013 and needed help in consolidating his business before he retired.
Commercial Account Manager 04/2009 to 11/2012 Charles W Rea Insurance Kirkwood, MO
  • Handled all new Commercial Lines Business including processing of applications, binders, certificates and auto ID Cards. I marketed Commercial New Business and re-marketed renewal business, if needed. The agency was sold and I lost my job when the new owner brought in his son to work in the office.
Education and Training
English, English Literature SE Mo State Cape Girardeau, Mo
This resume is created in 7 minutes.
Experience
Paradigm June 2019 to March 2020 Executive Assistant to Founder (Contract Position)
San Francisco, CA
  • Provide administrative support to Co-Founder of crypto currency fund including complex calendar management during fund raise, expenses, point to point international and domestic travel, offsites, team events and conferences and office build out and relocation.
Generation Investment Management April 2018 to February 2019 Executive Assistant (Contract Position)
San Francisco, CA
  • Provided administrative support for Founding Partner and Head of Fund Partner for private and public equity company.
  • Extensive point to point travel and event planning, conference coordination, board and philanthropy management.
Minted April 2016 to January 2018 Executive Assistant to CEO
San Francisco, CA
  • Provided administrative support to CEO/Founder of eCommerce Company including calendar management, extensive travel planning and event coordination.
  • Assisted CEO with personal/family affairs.
  • Worked with external and internal executives on scheduling, public relations, and board management.
Minted August 2015 to November 2015 Executive Assistant to CEO and President (Contract Position)
Capital Alternatives March 2015 to July 2015 Executive Assistant to President (Contract Position)
San Francisco, CA
  • Provided administrative support to President of family office.
Cowen Group August 2014 to March 2015 Executive Assistant (Contract Position)
San Francisco
  • Provided administrative support to four executives of Consumer Group of Investment Bank.
Alliance Partners | Sebastes Capital March 2014 to August 2014 Executive Assistant to President (Contract Position)
San Francisco
  • Provided administrative support to two C-level executives in family and private equity office.
TPG January 2014 to March 2014 Executive Assistant (Contract Position)
San Francisco
  • Provided administrative support to four executives in public equities group.
KPV Interiors January 2006 to December 2013 Chief of Staff
San Francisco
  • Conducted meetings with real estate agents and home owners for potential staging opportunities.
  • Recruited, trained and managed staff, wrote proposals and contracts.
  • Managed website development, managed graphic designer, photographers and wrote copy for site.
Education
San Francisco State University Bachelor of Arts: Communications
This resume is created in 7 minutes.
Qualifications Profile

Resourceful executive assistant with more than 10 years of experience supposing executives at the CEO, VP and manager levels. Highly motivated, with a strong work ethic and a career-long commitment to providing highest-quality administrative support while organizing high volumes of work in different office environments.

Areas of Expertise
  • Calm under pressure
  • Big Picture Thinking
  • Ruthless Prioritization
  • Impeccable Organization
  • Strategic Multi-Tasking
  • Expert Level Communication
  • Analytics Skills
  • Ironclad Discretion
Professional Experience
06/2016 to Current
Senior Executive Assistant, President Future Solutions – Denver, NC
  • Manage CEO's complex and frequently changing travel arrangements and coordinate pre-planning of trips
  • Create expense reports, budgets, and filing systems
  • Conduct research to prepare, gather, and proof briefing materials, agendas, and documents for all executive-level meeting
  • Screen email traffic, phone calls, maintain filing systems, and update contacts
  • Manage yearly staff calendar for routine meetings, training courses, and personnel evaluations
  • Supervise workload for five assistants to ensure efficiency and troubleshoot for department
  • Restructured existing administrative procedures, designed and implemented new policies and procedures, which were presented to executive team and ultimately adopted
02/2014 to 06/2016
Executive Assistant-President International Alloys – Charlotte, NC
  • Organize details of special events, travel arrangements, corporate agendas, and itineraries
  • Provide administrative support to the President/CEO with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines
  • Facilitate monthly meetings including logistics, preparing materials, refreshments, scheduling with partners, and making facilities ready
  • Assist C-level executives with daily engagements to ensure schedule remains consistent
  • Process all sales orders and invoicing ensuring that orders are filled completely and in a timely manner
  • Send order summaries and invoices to customers through email and USPS
  • Process accounts payable/receivable bi-weekly for foreign and domestic accounts
06/2008 to 12/2013
Executive Assistant, Vice President Dwain Industrial Scrap and Waste Handling – Denver, NC
Education
Expected in 08/2020
AAS: Business Administration-Human Resource Management
 Gaston College - Dallas, NC

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