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Summary
Public relations expert possessing excellent project management, leadership and event planning skills with a strong background in consumer public relations. Equipped with excellent negotiation skills, market insight, and business acumen necessary to guide struggling and newly-formed companies to financial success.
Experience
Style Studio Amman, Jordan Managing Partner 01/2016 to Current
  • Conducting daily pre-shift and weekly departmental meetings to ensure organizational efficiency
  • Scheduling and directing staff in daily work assignments to maximize productivity
  • Efficiently resolving problems or concerns to the satisfaction of all involved parties
  • Training staff and properly supervising staff to ensure minimized loss and misuse of equipment 
  • Developing and maintaining exceptional customer service standards
Assi & Naser Saloon Amman, Amman Governorate Managing Partner 11/2013 to 12/2015
  • Designed promotional materials
  • Prepared standard operating procedures
  • Achieved notable successes in cost control, revenue generation and marketing effectiveness
  • Maximized client satisfaction
Lemon Tree Production House Amman, Jordan TV Presenter 07/2011 to 10/2013
  • In Partnership with Ro'ya TV presented the show Bella, tackling lifestyle and fashion in Jordan
Abu - Loghod Studios Amman, Jordan TV Presenter 01/2010 to 10/2013

Highly involved in writing, producing, and presenting the following shows: 

  • Matbakh Nourmina: a show presenting different culinary artisans from different international and local cuisines
  • Hareem: a show on empowering Jordanian women and presenting the obstacles women face
  • Mihnati: a show presenting how women are capable of working in any and all sectors
Luminus Group Amman, Jordan Executive Assistant to the CEO 12/2008 to 12/2009
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives
  • Drafted correspondence and deals with current and potential customers
  • Served as a professional representative of the CEO to executive clients, investors and board members
  • Provided logistical support to visiting executives in coordination with other Executive Assistants
  • Served as a liaison between company CEO and clients regarding client accounts and new business
Pop Arts Inc Amman, Jordan Public Relations/Marketing Manager 10/2007 to 11/2008
  • Identified customer needs through market research and analysis
  • Researched, negotiated, implemented and tracked advertising and public relations activities
  • Expanded product and company recognition in the national press to support the sales and marketing teams
  • Established and maintained cooperative relationships with representatives of community, consumer, employee and public interest groups
  • Planned and organized corporate media and other special events
  • Created sales strategies to promote advertising offerings and motivate larger deals
  • Promoted brand awareness through SEO optimization and attractive web design
Fortune Promoseven Inc. Al Riyadh, Saudi Arabia Marketing Assistant 07/2007 to 09/2007
  • Assisted account managers in coordinating marketing campaigns
  • Involved in creative design and final layout of products
  • Involved in product packaging development
  • Worked with computer graphics with a focus on brochures, posters and logos
Education and Training
Bachelor of Arts: Graphic Design 2007 Amman Al-Ahliyya University, Amman, Jordan
  • Public Relations coursework
  • Social Media and Communications coursework
High School Diploma: IGCSE 2000 Al-Faisaliah National School, Al Riyadh, Saudi Arabia
Skills
  • Windows 95/98/00/NT operating systems
  • Microsoft FrontPage
  • Microsoft Office
  • Global marketing
  • Adobe Products
  • PowerPoint
  • Project management
  • InDesign experience

This resume is created in 7 minutes.
Summary

Results-oriented Account Manager who excels in revealing customer needs and delivering solutions.

Highlights
  • Strategic account development
  • Strong interpersonal skills
  • Team building expertise
  • Relationship selling
  • Product training and placement
  • Customer-oriented
Accomplishments

Created strategies to develop and expand existing customer sales, which resulted in a 25% increase in monthly sales.

Experience

Mancos Entertainment – Dar Es Salaam, Tanzania 


Operation Manager August 2012 –up to date  


•My responsibilities includes;


I.Organizing of event

II.Liaising with clients to ascertain their requirement

III.Marketing and PR promotion

IV.Selling sponsorship/stand/exhibition space

V.Research on marketing opportunities

VI.Planning room layout, event, workshop

VII.Coordinating staffing requirement


Experience
Dec 2010 to Jul 2012
 Precision Air Service Ltd - Dar Es Salaam, Tanzania Cabin Crew
  • Delivered exceptional account service to strengthen customer loyalty.
  • Recommended good Customer Service to customers based on their needs and interests, resulting in better service delivery
Customer Relationship Executive Jun 2009 to Oct 2010
 Nandhra Engineering & Construction Company Ltd - Dar Es' Salaam, Tanzania
  • My responsibility was to ensure the proper management of customer relationship with and emotion towards the organization.
  • I advised and inundated customers with information regarding the organization's services and offerings.
  • I ensured that customer loyalty was maintained through frequent customer relationship review and feedback management.
  • Advised customers about the company's services.
Radio Presenter Jan 2006 to Jan 2008
 All India Radio － New Delhi
  • Translate and review news papers Prepared news materials culled from various authentic sources.
  • Translation of news materials culled from various global sources into Swahili AC Nielsen - Dar Es' Salaam, Tanzania Data Mining and Entry personnel March - June 2009 In my capacity as the data mining and entry officer, I ensured that valid and verifiable data is gathered from organizational sources.
  • I ensured that data gathered was well sorted according to the defined parameters To back check research data's.
Education
Diploma, Software Technology Software Programming 2007 Delhi Institute of Management & Services － New Delhi, India
Certificate in Information Technology, Software Technology 2006 CMC Limited － Delhi, India
Certificate in Office Technology 2004 Tata InfoTech Education － New Delhi, India
Education
Select One 2003 BP Sisto Mazzoldi High School,) － Kampala, Uganda
Select One, Advance Level Education 2001 Ordinary Level Bukumbi Girls Secondary School － Mwanza, Tanzania
Additional Information
  • Interests/ Hobbies: Listening to Music/ Reading/ Researching information/Video Gaming

This resume is created in 7 minutes.
Summary

Accomplished graduate with a strong background in animal studies, research, and conservation seeking to engage guests with the natural world.

Highlights
  • Passion for conservation
  • Reliable team worker
  • Public speaking skills
  • Informal education specialist
  • Flexible and efficient 
  • Focused on guest satisfaction
Experience
01/2018 to Current
Conservation Education Presenter Intern Walt Disney World Resort － Orlando, FL
  • Connect guests with animals and conservation topics
  • Share accurate and engaging information about nature
  • Employ interpretive techniques with guests of all ages
  • Empower hundreds-of-thousands of guests to positively impact wildlife and take conservation action
01/2017 to 05/2017
Quick Service Food and Beverage Walt Disney World Resort － Orlando, FL
  • Sell food and beverages to guests
  • Provide excellent guest service 
  • Prepare and assemble food
  • Buss tables, clean equipment, and empty trash cans
05/2016 to 08/2017
Educator Denver Zoo － Denver, CO
  • Provide safe and educational experiences for children
  • Empower kids of all ages to positively interact with animals
  • Facilitate play-based learning and deliver engaging educational programs to diverse groups 
07/2015 to 09/2015
Zoo Interpretation Intern Butterfly Pavilion － Westminster, CO
  • Engage guests of all ages with animals and conservation topics
  • Use animals to demonstrate science based concepts
  • Create meaningful interactions between guests and exhibits 
10/2013 to 12/2016
Interlibrary Loan Assistant Collins Memorial Library, University of Puget Sound － Tacoma, WA
  • Receive and process library loan requests
  • Communicate clearly with library staff and patrons
  • Recipient of 2016 Access Services Department Excellence in Action Award for outstanding work ethic
Education
2016
Bachelor of Science: Biology University of Puget Sound － Tacoma, WA
  • 3.64 GPA
  • Washington State Beekeepers Association certified Apprentice 
  • Phi Eta Sigma Honor Society
  • Phi Sigma Biological Honor Society

This resume is created in 7 minutes.
Summary
Summary: Nearly ten years of continuous success and growth within private sector education. As a strong team player I have been recognized at the highest levels numerous times nationally for surpassing assigned targets and goals. I have a passion and enthusiasm for helping people reach their career and educational goals.
Highlights
  • Established track record of exceptional sales and management results
  • Compelling leadership skills
  • Energetic and enthusiastic
  • 5 time PRIDE Award recipient
  • Strategic planning
  • Team building
  • Consensus building techniques
  • Process improvement strategies
Accomplishments
  • Surpassed budgeted goals for over three years straight by 105% or more through fostering teamwork and dedication to success.
  • Worked with cross-functional department head to create a tracking system which improved service levels that resulted in being recognized as the top revenue generating team for three quarters in a row.
  • Recently took over a team with lagging performance and turned it into a consistent top five producer in less than five months.
  • Consistently hired and trained top producing representatives that were recognized by their peers.
  • Regularly developed team and regional trainings, which were recognized as being important to goal setting and achievement.
Experience
Campus Director of Admissions 10/2012 to 08/2013 Colorado Technical University Downers Grove, IL

As a Campus Director of Admissions I was accountable for leading a team of 12 online admissions advisors in coaching and development while working to achieve assigned enrollment targets.


Key Achievements:

  • Improved team's performance from one of the lowest to one of the highest performing teams in the online group within a five month period.
  • Executed ongoing training for staff to improve service level n key metrics, which drove measured achievements.
  • Delivered leadership training for fellow Campus Directors on managing execution to achieve results, which resulted in improved delegation and development within the various teams.
  • Successfully hired and developed key team members who are making positive contributions to the team and the university.
10/2003 to 04/2012 DeVry Inc
Director of Enrollment Services II 02/2011 to 04/2012 Carrington College (DeVry Inc) Phoenix, AZ

As a Director at Carrington College I was responsible for a team of 8 representatives as well as support staff. This team was successfully developed to become recognized as being a top tiered team in 6 months time.

Key Achievements

  • Improved enrollment and revenue by working with the student finance director to develop and implement a new student review process. Budgets were exceeded by 117% in first quarter of implementation.
  • •Strong accountability and team results let to team being ranked #1 in percent to budget for the first three quarters of the fiscal year 2011.
  • •Assisted management and IT in creating a new report within Campus Vue system that allowed for better follow up with prospects. This tool eventually assisted all campuses in improving prospect retention and assisted the Phoenix campus in being the #1 campus is system for revenue goals.
  • Effectively recruited, hired and trained two new specialty representatives that led the system in exceeding budgets for the ensuing year.
Assistant Director of Admissions 01/2008 to 01/2011 DeVry University Phoenix, AZ

As an Assistant Director for DeVry I was responsible for meeting and exceeding team start goals while continuing to directly enroll students. Reporting to the DOA and metro president I was responsible for creating and reviewing weekly and session based budgets and forecasts. I assisted in the hiring, training and development of a large and successful team.


Key Achievements

•Accountable for the coaching and development of 13 admissions representatives

•Recognized as a PRIDE management recipient three years in a row for having top 10% producing teams within the organization..

•Recognized from 2008 to 2010 for exceeding annual individual goals in addition to the team.

•Consistently exceeded assigned team goals for over 2.5 years through growing a successful team concept built on trust.
Admissions Representative & Presenter Roles (November 2003 – July 2008) 11/2003 to 01/2008

Successfully developed high school and business community relationships to build the university brand.


Key Achievements:

•Regularly solicited to represent the university as a speaker at various business and high school functions.

•From 2006 to 2008 consistently recognized as one of the top graduate advisors nationally.

•Called upon to utilized experience and success to mentor other representatives in the region.

•In 2006 ranked as the # 5 overall enrollment advisor in the organization out of over 1200 advisors all levels combined.

•In 2005 awarded Crystal Apple for highest lead generation in the region. Successfully created a high volume leads through numerous high school presentations and personally developed leads via referrals.
Outside Sales/Territory Manager 02/2001 to 08/2003 Neopost, Inc Rolling Meadows, IL

As a successful outside sales rep for Neopost I spent 75 percent of my time in the field and was responsible for maintaining numerous existing accounts. My accountabilities included seeking out additional avenues to better assist current users with workflow improvements. My work included targeting competitive users to grow territory and communicated with application specialists to better serve prospects and customers.


Key Achievements

•Continually brought growth to this large territory in the Northern Chicago Suburbs through hard work and focusing on determining the customers needs (Ranked 3rd in region out of 49 in 2002).

•Worked to maintain and expand numerous existing accounts including several Fortune 1000 companies.
10/2003 to 07/2006 Rolling Meadows
  • As a high school representative I was responsible for meeting with high school students and family members both at the campus and remotely in their homes.
  • My responsibilities included development of relationships with local high schools faculty and staff to produce classroom visits and lead generation.
  • Key Achievements.
  • In 2006 ranked as the # 5 overall enrollment advisor in the organization out of over 1200 advisors all levels combined.
  • In 2005 awarded Crystal Apple for highest lead generation in the region.
  • Successfully created a high volume leads through numerous high school presentations and personally developed leads via referrals.
Territory Manager 02/2001 to 09/2003 Rolling Meadows
Education
MBA: Business 2009 Keller Graduate School of Management Phoneix, AZ
BBA: Business Management 2003 University of Wisconsin - Whitewater Whitewater, WI

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