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Professional Summary

Experienced Accounts Receivable Bookkeeper with proven skills in managing routine and complex business accounting needs. Familiar with Long Term Care industry standards. Providing world class customer service in various settings. Looking to further advance within the Long Term Care Field.

Work History
Accounts Receivable Bookkeeper, 10/2017 to Current
Genesis HealthCare Elms Haven Center Thornton, CO
  • Performed targeted collections on past due accounts aged over 30 days by contacting clients with past due accounts to formulate payment plans and collect payment in full when possible
  • Analyzed and prepared all received consolidated billing invoices, if approved, for payment processing
  • Closely managed monthly reconciliation schedules of all assigned accounts
  • Handled a high volume of in-bound calls pertaining to reconciliation of delinquent accounts
  • Tracked contracts and rate adjustments to keep billing accurate and current
  • Identified, researched and resolved variances in accounts
  • Reviewed collection reports to determine the status of collections and the amounts of outstanding balances reporting any concerns to superior in a prompt and timely manner
  • Followed up with clients to collect necessary information and verify details
  • Document and follow up on customer accounts with all interactions, payments, and personal information
  • Reconciled and maintained Facility Petty Cash account
  • Maintained account accuracy by reviewing and reconciling accounts on a monthly basis
  • Assisted with front desk/receptionist duties when needed
  • Interviewed, trained, and coached new employees for the front desk
  • Attend and facilitate 72 Hour Family Meetings for new admits to facility
  • Verified insurance eligibility through various methods
  • Through customer service and compassion provide communication and details to families regarding status of Medicaid Application and building policies and procedures
  • Complete weekly partner rounds to ensure all residents needs are being met to ensure state regulations and guidelines are being followed
  • Contacted prospective admits via email and phone calls to discuss financial aspects of admission
EdAssist Customer Service Representative, 07/2017 to 10/2017
Bright Horizons Broomfield, Colorado
  • Pleasantly greeted customers on the phone and asked open-ended questions to determine the reason for the call.
  • Interacted with clients on a regular basis to quickly alleviate issues and provide status updates on tuition reimbursement.
  • Researched issues and took appropriate action to ensure speedy resolution.
  • Recommended alternative solutions when clients had met the tuition reimbursement cap for the year.
  • Documented all customer inquiries and comments thoroughly and quickly after the call.
  • Demonstrated dedication to continuously improving knowledge of contracts in assigned portfolios.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
Pet Sitter, 09/2013 to 12/2013
Wags N Walks Colorado Aurora, Colorado
  • Took outdoor pets for multiple walks daily, in addition to dog park visits and outdoor activities.
  • Followed all pet care instructions, including dietary needs and medication regimens. 
  • Administered medications or wellness protocols as directed.
  • Managed and ensured pet safety and wellness in owners' absence.
  • Communicated with clients to provide pet status during overnight or vacation care.
  • Cared for a wide range of animals, including rodents and reptiles.
  • Bathed, brushed provided other basic grooming services for domestic pets.
  • Provided clean-up and disposal of pet waste.
Skills
  • Self-motivated
  • Knowledge driven
  • Strong verbal communication
  • Extremely organized
  • Integrity
  • Empathetic/Compassionate
  • Great Interpersonal skills
  • World Class Customer Service skills
  • Professional Behavior
  • Consultation and advisory
  • Computer literacy
  • Well-versed in Medicaid and Hospice Billing
  • Information collection
  • Managing deadlines
  • Medicaid management information systems
  • Medicaid statutes and regulations
Education
Some College (No Degree): General Studies Front Range Community College - Westminster, CO
National Phlebotomy Technician Certification: Phlebotomy: 2017
Phlebotomy Training Specialists - Arvada, CO
Certifications
  • BLS Certified through American Heart Association
  • Nationally Certified Phlebotomy Technician
This resume is created in 7 minutes.
Summary
Focused Security Guard capable of acting quickly during crisis events and emergencies.
A commited young woman who is goal-oriented and consistently seeking opportunities for growth and increasing merchandising knowledge.
Skills
  • Observant
  • First Aid / CPR Certified
  • High level of integrity
  • Team Player
  • Adaptable
  • Good Communication
  • Reliable
Experience
04/2014 to 07/2014
Volunteer Pet Adoption Assistant Lucky Puppy Adoption Store Studio City, California
  • Exercised the dogs.
  • Administered medications.
  • Maintained cleanliness.
02/2014 to 08/2014
Courtesy Clerk PAVILLIONS Burbank, California
  • Greeted customers.
  • Bagged groceries.
  • Collected carts, swept floors, maintained cleanliness around the registers.
07/2012 to 05/2013
Personal Assistant Sharron Craig Notary Public Los Angeles, California
  • Created and Organized client files.
  • Sent & received tax documents.
  • Set up work station to include computer, monitor, keyboard, mouse, printer, & hard-drive.
01/2015 to 03/2017
Catering Assistant Seasoned By April Los Angeles, CA
  • Prep Entrees and side dishes.
  • Sanitized cooking areas.
  • Assisted chef with food preparations.
Education and Training
2016
NURSING NURSING UNLIMITIED MIAMI GARDENS, FL, USA
2014
High School Diploma OPPORTUNITIES OF LEARNING HERMOSA BEACH, CA, USA
2017
CAPITAL SECURITY ACADEMY Miami, FL, USA
This resume is created in 7 minutes.
Summary

Dedicated medical technician bringing 3 years of excellent performance in medical roles. Willing and able to offer unwavering work ethic and dedication to patient care. Industrious and focused on continuous professional development.

Skills
  • Bilingual in Spanish
  • Medical Terminology
  • Patient Care
  • EMT Experience
  • Fast Learner
  • Strong Work Ethic
  • Adaptability
  • Collaboration
  • Able to type 60 wpm
  • Excellent communication
  • Patient-focused
  • Medical Record
Experience
EMT-B / American Medical Response - Dallas, TX 08/2017 - Current

My responsibilities includes verifying that our ambulance was fully stocked with proper medications, equipment, and oxygen tanks. Driving the ambulance safely and efficient even while going lights and sirens. Providing proper patient care, getting history from patient, allergies from patient, and sets of vitals. Also responsible for typing up my report for each patient I was providing care for, and assisted my partner in loading up the patient and drawing up medications for my partner.

Education and Training
R.L. Turner High-school - - Carrollton, TX, United States 2017 High School Diploma

High School Diploma

EMT Certificate

OSHA Certification

Brookhaven College - - Farmers Branch, Tx, United States Expected in 06/2020 Associate of Science
University of North Texas - Denton, TX Expected in 05/2021 Bachelor of Arts: Biology
Certifications

Basic Life Support Certified

AED Certified

EMT-B Certified

CPR Certified

This resume is created in 7 minutes.
Summary
Detail-oriented bather with grooming experience whom excels at maintaining satisfactory coat and skin health for all dog breeds by applying safe, professional techniques.
Skills
  • Use of muzzles and restraints
  • Nutritional and dietary analysis
  • Adaptable and flexible
  • CPR certified 
  • Known Loss Prevention certified 
  • Exceptional customer service
  • 5+ years experience in retail and animal care
  • Safety certified
  • Food handlers card
  •  Focused and disciplined
Experience
Petsmart March 2017 to Current Professional Dog Bather
Manteca, CA
  • Developed humane training solutions to address animal behavior problems. Cared for animals with special medical needs, including diabetes.
  • Conducted physical exams and other routine health care procedures.
  • Trimmed and styled animal coats according to owner instructions and breed standards.
  • Promoted skin and coat health through regular grooming.
  • Prioritized animal safety and comfort at all times.
West Valley Christian Academy March 2015 to December 2016 Cook
Tracy, CA
  • Provided healthy, fresh cooked meals including, breakfast, lunch and after school snack. 
  • Handled supply orders, shipment and delivery
  • Kept kitchen clean and up to health inspection standards
  • Interacted with children and parents to provide a safe and happy environment 
Self employed January 2003 to November 2010 Pet Sitter And Dog Walker
Tracy, CA
  • Routine walking and daily exercise
  • Special dietary needs as required for different breeds
  • Consistent bathing and brushing to promote healthy skin and coat 
  • Safe removal of hazardous objects (fox tails, sap, thorns, etc.)
  • Enthusiastic playtime