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Administrative Assistant focused on driving productivity by leveraging strong front office management skills. Dedicated and focused. Who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Motivated to maintain customer satisfaction and contribute to company success.
Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Trained staff to deliver outstanding customer service.
Design and implemented customer satisfaction metrics. Analyzed marketing information and translated it into strategic plans. Worked closely with the district manager to formulate and build the store brand. Contributed to merchandising ideas at team sale meetings.
Reorganized the sales floor to meet company demands. Stocked and restocked inventory when shipments were received. Wrote order supply requests to replenish merchandise.
Informed customers about all product lines and services offered by the company. Helped customers select products that best fit their personal needs. Offered exceptional customer service to differentiate and promote the company brand. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Communicated information to customers about product quality, value and style.
Opened and closed the store, which included counting cash drawers and making bank deposits. Kept the showroom clean and maintained neat, orderly product displays. Processed all sales transactions accurately and in a timely fashion. Preformed at a level of 12% over counters monthly goal. Highest level of bonus possible. With an average of $3,000 dollars a week.
Coordinated and booked all service appointments for individual and group clients. Rotated between front desk management and monitoring the reservation room. Meticulously entered client and service information when booking appointments. Informed guests of spa services, programs and activities over the phone and in person.
Assisted imaging team members with product styling, prep and post production. Photographed special events, including weddings, parties and school portraits. Cropped, manipulated and performed color-balance for final images. Explained price and package details to customers. Collaborated with clients to guarantee satisfaction.
Installed retaining walls, fences and maintained cages and facilities. Prioritized animal safety and comfort at all times. Worked with several species using knowledge of breed characteristics, as well as the unique needs of each particular animal. To increase population and ensure survival. Vaccinated animals and administered medications orally and intravenously. Restrained and managed scared and active animals. Maintained enrichment programs for animals to keep them active and use to human interaction.
Licensed Cosmetologist of hair, level one Esthetician, and Nail Tech.
Continuing Education in Make-up artistry.
Bare Minerals four classes completed.
Certified Chanel specialist.